"Good prices, up front and honest"
We traveled a distance to get to Heritage but it was worth it based on the price they could offer. They gave us a price over the phone and it held true - no attempts to change things once we were there or based on our trade-in. They gave us a fair price for our trade-in as well. They were accommodating and pleasant to deal with; they wanted to make sure we were satisfied.
"Good price, good service at the dealership"
- TC minivan
We had a good experience at the dealership. There were some minor scratches that needed repaired on the vehicle, which were taken care of and then Michael went out of his way after they were fixed to deliver the vehicle to hour home, which was well over an hour one way- I was amazed by that.
Before the purchase, we struggled to communicate with the dealership. Many phone calls and e-mails and texts went unanswered. We were quite frustrated and had to go out of our way to make this deal happen.
We got a good price and that is why we dealt with the frustration.
Michael Lanci treated us well, but to get 5 stars the dealership needs to improve their communication.
Brian made everything quick and easy for us. So glad I went with them. We will definitely be coming back to them for all of our future cars, as well as telling all of her friends.
"Best New car buying experience i have ever had!"
From my first inquiry with Heritage to driving off the lot with my new Jeep Wrangler, this was hands down the best car buying experience i have ever had. I cant say enough good things about the staff at Heritage Jeep in Parkville. Brian Perry, Nick Brilhart and Chad Edwards were great to work with. I will definitely be referring my friends to Heritage!
"Sales team "
I found a Jeep Patriot online and submitted a test drive request. I received a call within minutes from Nick the internet director. He lined me up with Serdar (sales consultant) on Saturday. After a short test drive Serdar and Mr. Bob with no pressure or BS, helped us purchase our new Jeep. I also traded in my VW for a reasonable offer. Over all the entire experience from start to finish was hassle free and enjoyable. Thanks y'all