Nicholas Dunhams
Nicholas Dunhams at Toyota Vallejo

Nicholas Dunhams | Page 3

TXM ASM

Toyota Vallejo

201 Auto Mall Columbus Pkwy
Vallejo, CA 94591

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4.8
68 Reviews

When it comes to vehicle maintenance, things can be confusing and costly at times. That is why I try to help all of my customers better understand what is recommended for their vehicle and provide them with detailed and cost-efficient solutions. Having previous experience as a Toyota technician, I can help communicate all of your vehicle's needs.

Dealership Experience

5 yrs, 5 mos

Industry Experience

5 yrs, 5 mos

Languages Spoken

English English

4.8

68 Reviews

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68 Reviews of Nicholas Dunhams

August 03, 2026

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It is very convenient to bring my car here cause I live close,. Good job however at the end of the service it will be much appreciated if you get also a clean car. More

by Abaltimor
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Escalante

Aug 07, 2026

Toyota Vallejo responded

Thank you for your continued business. We truly appreciate the opportunity to service your vehicle and value you as a Toyota Vallejo customer. We have also made a note in your customer file to ensure our team asks if you would like a car wash after any future service is performed. We appreciate your feedback and look forward to continuing to provide you with excellent service. Michael Voss Service Manager Toyota Vallejo (707) 638-6202

July 26, 2026

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Toyota Vallejo is among the best dealerships. They provide consistently excellent customer service, car service as well as a comfortable environment with a great coffee machine to allow customers More

by mchaset
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Recommend Dealer
Yes

July 26, 2026

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El servicio que dan no es muy bueno la información es confusa y algunos de los empleados que tienen dan pésimo servicio o no saben explicar ya sea en inglés o español More

by mikemiguel77
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Recommend Dealer
No
Jul 30, 2026

Toyota Vallejo responded

Gracias por tomarse el tiempo de compartir sus comentarios con nosotros. Agradecemos su opinión y siempre buscamos maneras de mejorar la experiencia que ofrecemos a nuestros clientes. Entendemos que puede ser frustrante cuando la información no es tan clara como se espera, y lamentamos saber que su experiencia no cumplió con sus expectativas. Hemos compartido sus comentarios con nuestro equipo para seguir mejorando nuestra comunicación y la calidad de nuestro servicio al cliente. También queremos mencionar que las transacciones que involucran compañías de seguros en ocasiones pueden tomar un poco más de tiempo, ya que requieren procesos adicionales de revisión y aprobación por parte de la aseguradora. Aunque hacemos todo lo posible por avanzar el proceso lo más rápido posible, algunos tiempos de espera dependen directamente de los procedimientos de la compañía de seguros. Gracias nuevamente por sus comentarios. Valoramos la oportunidad de atenderle y esperamos poder brindarle una mejor experiencia en el futuro.

July 26, 2026

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Great service. Love the service reminders. Car was ready in the time frame given. Everything was awesome as always More

by gormtoo
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Recommend Dealer
Yes

Other Employees Tagged: Audrey Davis

July 21, 2026

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I was told they would rotate my tires, but I ended up waiting almost five hours. I also informed them ahead of time that my car is lowered, and they assured me it wouldn’t be a problem. However, once I a More

by ralphlongoria23
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Recommend Dealer
No
Jul 22, 2026

Toyota Vallejo responded

Thank you for your feedback. We apologize that your visit did not meet your expectations. According to our records, your total wait time was approximately 2 hours and 20 minutes, not five hours. The additional time was due to your vehicle requiring the use of our alignment rack for the oil change because of its aftermarket lowering kit. We had to wait for the alignment rack to become available before we could service your vehicle. After speaking with our Business Development Team, you were advised that we would inspect your vehicle to determine if we could safely perform the requested services. After our inspection, we found that we could not safely rack the vehicle on our standard lift without risking damage to the aftermarket lowering kit. For that reason, we were unable to perform the tire rotation. To help make future visits smoother, we have placed a note on your account indicating that your vehicle requires the use of our alignment rack for future oil changes. We have also noted that, due to the aftermarket modifications on your vehicle, we are unable to safely perform tire rotations without risking damage. The safety of your vehicle is our priority, and we will not perform a service if there is a risk of causing damage. We appreciate your understanding and your feedback.

July 19, 2026

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Nicholas was friendly, explained what the service technicians would be doing during my 5,000 mile servicing, and honest! He deducted the cost of the tire rotation since the technicians felt it was b More

by NAOMISCHOENHOLZ
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Recommend Dealer
Yes

July 17, 2026

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Daniel & Chris were very professional, kind , and efficient . Thank you Toyota for having awesome employees with compassion and understanding. More

by love_chesiree
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Recommend Dealer
Yes

July 12, 2026

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Good service and good people. Always ready to help or answer questions. My only issue is costs. Would like to see prices rolled back. More

by mark608deb
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Recommend Dealer
Yes

July 10, 2026

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Nick was very pleasant and professional when dealing with me. He explained everything to me so that I could understand what was being done to my car. More

by mwheat62
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Recommend Dealer
Yes

June 24, 2026

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Staff at the express service were helpful and knowledgeable. They actually seem to care about customer satisfaction and don't push services that are not required. I plan to return for future serv More

by elena.huynh
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Recommend Dealer
Yes
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