Nicholas diBenedetto

The pickup day was GREAT and I LOVE my new 2023 Rav4 Hybrid XSE. However, the "road" to get to this great day was paved with numerous frustrations. My original salesman left and the dealership did not Hybrid XSE. However, the "road" to get to this great day was paved with numerous frustrations. My original salesman left and the dealership did not have his emails forwarded, so after 2 ignored emails I called him directly and he answered from new job. My new salesperson said he contacted me, but he typed my email address incorrectly and didn't follow-up with a call. Once I straightened that out with the sales manager that same new salesperson called to ask where I was because I was late to an appointment...that was never made!!! If I had not waited 6 weeks for my Vehicle and really wanted it, I would have told them where to put it. Paper signing/financing night was long and alot of being left at a table with no explanations. Thankfully, the Rav4 was well detailed (it REALLY SHINED) on pickup day and my salesman was great at explaining features & setting up my phone. Alls well that ends well. More

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Folks were great. Very helpful. Service done right and in timely fashion. However I think service advisors get a little tied up with many service dissolutions to cl Very helpful. Service done right and in timely fashion. However I think service advisors get a little tied up with many service dissolutions to close out a at once. More

by MOBILMURPH Verified Customer Verified Customer

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Super friendly and nice people! Nick deBenedetto is awesome, and very honest, which is super important, when you plan such a big purchase. Thank you guys! Nick deBenedetto is awesome, and very honest, which is super important, when you plan such a big purchase. Thank you guys! More

by Katerina Verified Customer Verified Customer

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The team was very easy to work with. Their follow through was very strong! I would recommend the dealership. Their follow through was very strong! I would recommend the dealership. More

by CJM Verified Customer Verified Customer

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Everyone was very prompt and professional. Jessica went out of her way to get the car ready in a days time for my daughter 17th birthday. Even complete with a big red bow. Alex Trudell was my Jessica went out of her way to get the car ready in a days time for my daughter 17th birthday. Even complete with a big red bow. Alex Trudell was my main sales associate. For my understanding he had only been there for two weeks and he did an amazing job! Thank you everyone for coming together to make this such a special event for my daughter. More

by AIMEESANNICANRO Verified Customer Verified Customer

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Not up to the mark for new vehicle delivery Bad experience with sales person and manager specifically Still one key has not arrived after almost 10 months of buying No explanation of features experience with sales person and manager specifically Still one key has not arrived after almost 10 months of buying No explanation of features Behaviour of sales person after sale was made was like completely unknown to us Strange. More

by NILAYPATEL21 Verified Customer Verified Customer

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Nick was very knowledgeable and provided detailed upfront details which was appreciated. Great customer service experience. Didn’t feel pressured and felt well informed. details which was appreciated. Great customer service experience. Didn’t feel pressured and felt well informed. More

by EGUBAIE Verified Customer Verified Customer

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Great experience! Everyone was responsive and made sure the process went smoothly. Special thanks to John, Bryan and Darmy. Everyone was responsive and made sure the process went smoothly. Special thanks to John, Bryan and Darmy. More

by carney.b6 Verified Customer Verified Customer

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Amazing experience with Nick and JD. They answered all my questions and concerns and I got my car in less than a month! They answered all my questions and concerns and I got my car in less than a month! More

by musubomair Verified Customer Verified Customer

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No pressure dealership with a team that wants you to enjoy the car you’re in. enjoy the car you’re in. More

by adam.urbin Verified Customer Verified Customer

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