Nichole Derleth
Nichole Derleth at Lou Fusz Mazda

Nichole Derleth | Page 3

General Manager

Lou Fusz Mazda

925 North Lindbergh Blvd.
Saint Louis, MO 63141

4.8
38 Reviews
4.8

38 Reviews

Write a Review

38 Reviews of Nichole Derleth

March 06, 2022

Dealership Rating
Employee Rating

Incompetent, unknowledgeable, dishonest, and lazy. They wouldn’t hold up on their warranty and will do and say anything to make a dollar off of you. More

by Hugh G. Rection
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 07, 2022

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along to management.

December 30, 2021

Dealership Rating
Employee Rating

Maintenance items were completed in appropriate time and quality was good. Service manager was knowledgeable and very polite. More

by GEOFFH1920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 03, 2022

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review and your kind words about our store. Thank you.

December 30, 2021

Dealership Rating
Employee Rating

Great and friendly service as always. Pricing is super competitive so why go anywhere else if you own a Mazda? More

by CHUCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zach Higdon, Mike Feinstein , Shawn, Stephanie, Robin

Jan 03, 2022

Lou Fusz Mazda responded

We appreciate you choosing our store. Thank you for leaving us a review, and we hope to see you again.

December 15, 2021

Dealership Rating
Employee Rating

The service department was fantastic! They were prompt with my needs and even washed my car! Awesome job! More

by mgk1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Napoli

Dec 17, 2021

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. Thank you for choosing our store and we look forward to seeing you again!

November 24, 2021

Dealership Rating
Employee Rating

Always nice folks. Never pushy. They are easy to work with and made the purchase experience simple. More

by Adam
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Hestand

Nov 29, 2021

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. Thank you for your time, and we hope to see you again!

August 06, 2021

Dealership Rating
Employee Rating

It is absolutely the greatest Mazda dealership in St Louis! The technicians are well versed and always have a solution for my vehicle. The men and women of this dealership are always respectful and look More

by crepple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Lou Fusz Mazda responded

We appreciate the kind words about our dealership! We appreciate your business and look forward to serving you in the future!

August 03, 2021

Dealership Rating
Employee Rating

I originally went to Lou Fusz Mazda looking for a used car, and when that car fizzled out after 3 months, John and his team made sure I was taken care of. He took a very stressful—and expensive—situation More

by cveifert14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Salvador Garcia, John Napoli

Aug 23, 2021

Lou Fusz Mazda responded

Thank you for excellent review about our sales staff! We appreciate your business with us.

July 29, 2021

Dealership Rating
Employee Rating

Everything went really well and the staff was super professional. I will definitely be coming back for future repairs or maintenance. Shawn was the best. More

by 2400ltaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 23, 2021

Lou Fusz Mazda responded

Thank you for your review and kind words about Shawn! We value your business with us.

June 24, 2021

Dealership Rating
Employee Rating

Great’ customer serviceGot really good information about Great’ customer service Got really good information about how my car was doing with Nicole More

by Bibiana Resendiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 25, 2021

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

March 04, 2021

Dealership Rating
Employee Rating

Service department was terrific. They know what great customer service is! They went to bat for me with Mazda corporate and got my issue resolved. More

by andreas.wolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shawn Degrasso

Mar 10, 2021

Lou Fusz Mazda responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

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