Nick was extremely professional and knowledgeable.
I appreciate him walking me through the process. I will definitely be back!
I appreciate him walking me through the process. I will definitely be back!
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by Robin
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2024 -
Jackson Acura responded
Thank you so much for your feedback! We're thrilled to hear that Nick's professionalism and knowledge made your experience seamless and informative. It’s always our goal to ensure our customers feel confident and well-supported throughout the process. We truly appreciate your loyalty and trust in Jackson Acura. Your satisfaction is our top priority, and we look forward to assisting you with any future needs. Thank you for choosing us, and we can't wait to serve you again!
Warm Regards,
Jackson Acura Team
From the time I pulled up and the young guys telling me
to walk inside and someone's going to speak to me was so so pleasant love the atmosphere everyone would just perfect for me I'm so glad I made the de
to walk inside and someone's going to speak to me was so so pleasant love the atmosphere everyone would just perfect for me I'm so glad I made the decision to come out I live very far but I'm so happy and pleased I'll see you guys on my next oil Change
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by Lelia
Verified Customer
Verified Customer
Service Price Transparency
Aug 07, 2024 -
Jackson Acura responded
Thank you so much for sharing your experience! We’re thrilled to hear that from the moment you arrived, you felt welcomed and that the atmosphere at our dealership made a positive impression on you. It's wonderful to know that our team was able to make your visit enjoyable, despite the distance you traveled.
If there’s anything else you need in the meantime, please don’t hesitate to reach out. We truly appreciate your kind words and look forward to seeing you at your next oil change!
Warm Regards,
Jackson Acura Team
First time visiting Jackson Acura and I would definitely
go back. They fixed everything in a timely manner
go back. They fixed everything in a timely manner
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by N2
Verified Customer
Verified Customer
Service Price Transparency
Aug 07, 2024 -
Jackson Acura responded
Thank you for sharing your experience with us! We're delighted to hear that your first visit to Jackson Acura was a positive one and that we were able to address everything in a timely manner. Providing efficient and thorough service is our goal, and we're glad we could meet your expectations.
If you need any further assistance or have any additional feedback, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to serving you again in the future!
Warm Regards,
Jackson Acura Team
Consistency.
And dependability Thats what I get with Nick Covino Every time I take in my vehicle. Friendly, efficient, thoughtful. Does the right thing.
And dependability Thats what I get with Nick Covino Every time I take in my vehicle. Friendly, efficient, thoughtful. Does the right thing.
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by HOLLAND17
Verified Customer
Verified Customer
Service Price Transparency
Aug 07, 2024 -
Jackson Acura responded
Thank you for your wonderful feedback! We’re delighted to hear that Nick Covino consistently provides you with dependable and thoughtful service. It's our goal to offer friendly and efficient support to all our customers, and we're glad to know Nick exemplifies these values. Consistency and dependability are key aspects of our service, and we're thrilled to see that you recognize and appreciate these qualities. If you need anything further, please don’t hesitate to reach out. We look forward to your next visit and continuing to meet your expectations!
Warm Regards,
Jackson Acura Team
Everyone was friendly, helpful and professional.
I was disappointed y the customer snack bar. The trash container was almost overflowing and the snacks were very disappointing as compared to two ot
I was disappointed y the customer snack bar. The trash container was almost overflowing and the snacks were very disappointing as compared to two other Acura dealers in other states who have serviced 2 of my cars.
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by Pat M
Service Price Transparency
Aug 07, 2024 -
Jackson Acura responded
Thank you for your feedback and for highlighting the friendliness and professionalism of our team. We sincerely apologize for the condition of our customer snack bar during your visit. This is not up to our usual standards, and we appreciate you bringing it to our attention. We will address these issues immediately to ensure a better experience for all our customers. If you need any further assistance, please don’t hesitate to reach out. Your satisfaction is important to us, and we hope to provide a more pleasant visit next time!
Warm Regards,
Jackson Acura Team
The service is great.
Staff is very nice and good place to work while waiting for car repair.
Staff is very nice and good place to work while waiting for car repair.
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by justinw
Service Price Transparency
Jul 18, 2024 -
Jackson Acura responded
Thank you for your positive feedback! We're delighted that you had a great service experience with us at Jackson Acura. Our team strives to provide excellent service and create a comfortable environment for our customers while they wait for their car repairs. Your kind words about our staff truly mean a lot to us.
If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We look forward to serving you again in the future!
Warm Regards,
Jackson Acura Team
I was greeted promptly and my car was ready when they
said it would be.
said it would be.
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by RrobertRDX
Verified Customer
Verified Customer
Service Price Transparency
Jun 13, 2024 -
Jackson Acura responded
Thank you for sharing your experience with us! We're delighted to hear that you were greeted promptly and that your car was ready as promised. Providing efficient and timely service is very important to us, and we're glad we could meet your expectations. Your satisfaction is our top priority, and we're always here to help.
If there's anything else we can do for you or if you have any additional feedback, please don't hesitate to let us know. We truly value your support and look forward to serving you again in the future!
Warm Regards,
Jackson Acura Team
did not get any of my requests done here I asked for a
key replacement and a seatbelt fix but they did not fix the issues
key replacement and a seatbelt fix but they did not fix the issues
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by bollamsujatha
Verified Customer
Verified Customer
Nick in service was great, as always.
Got me in quickly and efficient. dealer has nice waiting area
Got me in quickly and efficient. dealer has nice waiting area
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by BRUCE.KARJALA
Verified Customer
Verified Customer
Service Price Transparency
Jun 06, 2024 -
Jackson Acura responded
Thank you for sharing your experience with us! We're glad to hear that Nick consistently provided excellent service and that your visit was swift and efficient. Creating a comfortable environment for our customers while they wait is important to us, and we're pleased you found our waiting area enjoyable.
If there's anything else we can do to improve your experience or if you have any additional feedback, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again in the future!
Warm Regards,
Jackson Acura Team
I can not say enough good things about Paul.
He was very knowlegeable and patient. He showed me the features of the SUV prior to the test drive. But the best part was that he said I was welcome
He was very knowlegeable and patient. He showed me the features of the SUV prior to the test drive. But the best part was that he said I was welcome to call him anytime and he would answer any questions I had about the many features. For a retired or should I say older women, this is what sold the car!!
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by Barbara Rigaud
Jun 06, 2024 -
Jackson Acura responded
We're thrilled to hear about your positive experience with Paul! Providing excellent service and ensuring our customers feel confident in their purchase is always our priority, and we're delighted that Paul's knowledge and patience left such a positive impression on you. We understand how important it is to feel supported, especially when navigating the features of a new vehicle, and we're glad he was able to provide that reassurance. At Jackson Acura, we believe in building lasting relationships with our customers, and it's wonderful to hear that Paul's commitment to customer satisfaction played a significant role in your decision to choose us!
We truly appreciate your kind words and your trust in us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future - Enjoy your new vehicle!
Warm Regards,
Jackson Acura Team