Nick Covino
Nick Covino at Jackson Acura

Nick Covino | Page 49

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,693 Reviews

Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience

4.8

1,693 Reviews

Write a Review

Dealership Experience

26 yrs, 9 mos

Industry Experience

48 yrs, 5 mos

Specialties & Trainings

Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years

1693 Reviews of Nick Covino

January 26, 2023

Dealership Rating
Employee Rating

They were very accommodating and got me in and out of my service quickly. That also dropped me of at my office and pick me back up when my car was ready. More

by ABALLARD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2023

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

January 23, 2023

Dealership Rating
Employee Rating

Need to work on order of people being helped and not just throwing paper work on service advisor desk. Added 30 minutes. Then checkout was delayed and service advisor had to retrieve my car as they weren’t b More

by Dina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2023

Jackson Acura responded

Dina, Providing an extraordinary experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. If you'd be willing, please feel free to reach out directly to Rodney Jones, our Service Manager, at (770) 650-4000.

January 20, 2023

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Employee Rating

This has to be our 8th Acura from Jackson, and they are the most accommodating group of people that we have ever worked with. That is why we continue to buy cars from them. From CM in the sales department More

by JeffF
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jan 20, 2023

Jackson Acura responded

Jeff, Thank you for your review and your repeat business. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we've achieved that. Once again, we appreciate your business and look forward to continuing our relationship.

January 19, 2023

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I love this dealership. I always feel valued and appreciated. Nick Covino is the best service advisor. More

by Rob C
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones

Jan 20, 2023

Jackson Acura responded

Rob, Thank you for again choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

January 16, 2023

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Employee Rating

Nick Covino is the best! He and Jackson Acura have been taking care of my Acuras for years with never a problem. More

by KATHY.HOPKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2023

Jackson Acura responded

Kathy, Thank you for continuing to choose Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

January 13, 2023

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Employee Rating

The service department, especially Nick Covino who is my representative, means professional service when YOU want to schedule. Always a fair price and you drive away in a clean car! More

by Gbarrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2023

Jackson Acura responded

Thank you for choosing Jackson Acura again, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

January 10, 2023

Dealership Rating
Employee Rating

1st time customer after moving from Florida. Easy to get an appointment and got right in even though I was 30 minutes early. Tech guys found a problem that could have been a much bigger proble More

by Dave Greer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2023

Jackson Acura responded

Dave, Thank you for allowing us to provide you with service on your Acura, and for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help and look forward to your next visit!

January 07, 2023

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Employee Rating

Love the service team at Jackson Acura. I've been going to Nick Covino since 2016 and he always steers me in the right direction. Great advice on what is important now and what can wait. More

by susantucker06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2023

Jackson Acura responded

Susan, Thank you for taking the time to share your feedback with us again! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

January 07, 2023

Dealership Rating
Employee Rating

Appreciated the service rep letting us know we didn't need a LOF since it was still at 60%. Asked them to change the wipers and do an overall check instead. They determined the battery was about dead a More

by susantucker06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones

Jan 09, 2023

Jackson Acura responded

Susan, Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 07, 2023

Dealership Rating
Employee Rating

Jackson Acura always provides outstanding service. I always work with Nick and he is a customer first employee who ensures I am satisfied. More

by rongagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2023

Jackson Acura responded

Thank you for continuing to choose Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

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