Nick Covino
Nick Covino at Jackson Acura

Nick Covino | Page 57

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,702 Reviews

Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience

4.8

1,702 Reviews

Write a Review

Dealership Experience

26 yrs, 10 mos

Industry Experience

48 yrs, 6 mos

Specialties & Trainings

Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years

1702 Reviews of Nick Covino

September 07, 2022

Dealership Rating
Employee Rating

We asked for the tires to be rotated along with an oil change. When we got home we realized the tires were not rotated after waiting for the car for a couple of hours More

by Hambrick1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 07, 2022

Jackson Acura responded

The tires were not rotated because the client needs two tires, the best tires were already in the correct position. The client was informed, and a multipoint inspection was performed.

September 06, 2022

Dealership Rating
Employee Rating

Received a 20 $ tire rotation I did not ask for bought the tires from Acura should be part of service of product was told on last visit my transmission needs service turned out based on 30000 mile interva More

by davidchristie0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cody Johnson

Sep 15, 2022

Jackson Acura responded

Hello, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly to our Service Manager.

September 04, 2022

Dealership Rating
Employee Rating

Great service ,great personnel and clean Car returned after service washed and clean Let the customer know at all times how the service was going More

by mapapaydo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Silverman

Sep 06, 2022

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

September 02, 2022

Dealership Rating
Employee Rating

Great service from Nick Covino all the time. Also very nice comfortable facilities. And thanks for the breakfast bars and the hot chocolate! More

by Ick Downs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2022

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again!

September 01, 2022

Dealership Rating
Employee Rating

I have used this dealership since it opened about 15 years and have always found the staff to be professional, courteous, knowledgeable, and supportive in helping me with my automotive issues. Nick has More

by skid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2022

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

August 29, 2022

Dealership Rating
Employee Rating

We always enjoy working with Nick. He is the best. Always very helpful and professional. More

by dhailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2022

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we look forward to seeing you again!

August 27, 2022

Dealership Rating
Employee Rating

Nick from the service department is the best - he is always able to take care of our service needs in a timely manner More

by jacjac4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones

Aug 27, 2022

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we look forward to seeing you again!

August 26, 2022

Dealership Rating
Employee Rating

The staff are professionals who were able to solve my car’s issues in just a few hours. The waiting area is very comfortable and the car was ready and cleaned . Nick informed me of other problems that I More

by Pk30571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2022

Jackson Acura responded

Thank you for choosing Jackson Acura again, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we look forward to seeing you again!

August 25, 2022

Dealership Rating
Employee Rating

Fantastic service. Reviewed what they were doing, how I was covered under my warranty and give me an update on timing. Thanks for a job well done. More

by HOLLYKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Cody Johnson , Cameron Hilden

Aug 26, 2022

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

August 25, 2022

Dealership Rating
Employee Rating

Nice experience of car services. Went there in the morning and got a pickup reminder an hour later. More

by yifeiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Cody Johnson, Yvonne Russell , Cameron Hilden

Aug 26, 2022

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Thank you for choosing Jackson Acura! We hope to see you again in the future.

...
57
...

Dealership Inventory (236 Vehicles)

new 2026 Acura MDX car, priced at $61,450
2026 Acura MDX
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2026 Acura Integra car, priced at $40,495
2026 Acura Integra
new
Solar Silver Metallic exterior
Manual
Front-wheel Drive
new 2026 Acura Integra car, priced at $55,295
2026 Acura Integra
new
Urban Gray Pearl exterior
Manual
Front-wheel Drive
new 2026 Acura RDX car, priced at $54,300
2026 Acura RDX
new
Canyon River Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura MDX car, priced at $68,950
2026 Acura MDX
new
Liquid Carbon Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura RDX car, priced at $52,750
2026 Acura RDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive