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Nick Cruz
Nick Cruz at Lexus of Sacramento

Nick Cruz | Page 12

Service Advisor

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.5
360 Reviews
4.5

360 Reviews

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360 Reviews of Nick Cruz

December 07, 2023

Dealership Rating
Employee Rating

Well organized and efficiently run. Employees tend to go beyond what’s expected to accommodate the customer. More

by KENMARHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson

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Dec 08, 2023

Lexus of Sacramento responded

Thank you, Ken. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Christian Simon General Manager

December 07, 2023

Dealership Rating
Employee Rating

Very nice and friendly customer service . Thanks a lot for Lexus dealer and I make recommend to all my friends and families More

by haroon rahimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson, Tracey Cach , Mike Huttleston, Mike Huttleston

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Dec 08, 2023

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

December 05, 2023

Dealership Rating
Employee Rating

I have the best service manager in Nick Cruz and I trust him totally when he tells me what’s wrong and he finds a solution to my issues More

by Clark2
Workmanship
Service Time
Recommend Dealer
Yes
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Dec 06, 2023

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

December 05, 2023

Dealership Rating
Employee Rating

I brought my car in and told them of a concern that I had, and they fixed it, they did a excellent job. More

by Rkernst4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 06, 2023

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

December 04, 2023

Dealership Rating
Employee Rating

Very professional and helpful! !! Christina has helped me in the past and has made my experience pleasant! More

by rjlowe70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson

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Dec 04, 2023

Lexus of Sacramento responded

We're glad to know that Christina was able to assist you and make your experience at Lexus of Sacramento a pleasant one. Thanks for the positive feedback! We are here for you and any of your future needs!

December 03, 2023

Dealership Rating
Employee Rating

dealership is in a good location easy to get to. The car wash needs to b updated as 45 min is too long. More

by C4CHANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2023

Lexus of Sacramento responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

December 01, 2023

Dealership Rating
Employee Rating

Lexus of sacramento took care of me and my car. Loaner car was provided while my car was in the shop. More

by bikeguy916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 01, 2023

Lexus of Sacramento responded

We're glad to know you had a positive experience with us at Lexus of Sacramento and that we could provide a loaner car for your convenience. Thanks for the review! We are here for you and any of your future needs!

November 28, 2023

Dealership Rating
Employee Rating

No complaints. Just expensive compared to service at a non dealership. But no hidden surprises More

by VELDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson, Tracey Cach , Mike Huttleston

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Nov 29, 2023

Lexus of Sacramento responded

Thanks for sharing about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

November 28, 2023

Dealership Rating
Employee Rating

Excellent customer service. Service done in a timely manner. Tire repair was done in a very good way at a reasonable cost. More

by ABRAY1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 28, 2023

Lexus of Sacramento responded

It's great to hear that Nick was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

November 27, 2023

Dealership Rating
Employee Rating

Excellent service, clear communication about the planned mechanical services, and the interior and exterior detail services that I requested in addition were superb. More

by LRWDickerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Plus people whose names I don't recall: all were excellent.

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Nov 28, 2023

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

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