Nick Cruz
Nick Cruz at Lexus of Sacramento

Nick Cruz | Page 23

Service Advisor

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.5
360 Reviews
4.5

360 Reviews

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360 Reviews of Nick Cruz

August 24, 2021

Dealership Rating
Employee Rating

This dealership is being remodeled, but they seemed to have things quite organized , inside and out. I had Christine this time, everyone I've had is pretty nice. I did have to wait a good while for them t More

by MICKEE5585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson

Aug 25, 2021

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento, your feedback and rating mean a lot to us. Please don't hesitate to reach out if you have any questions or concerns, we'd be happy to address them! We appreciate your business and hope to see you again. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

August 22, 2021

Dealership Rating
Employee Rating

Staff is courteous and pleasant and detail oriented. It’s apparent that great Customerservice is instilled in every single team member. Visit was stress free. More

by Azizzag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Lexus of Sacramento responded

Thank you so much for the rave review! It really means a lot to hear that you're a satisfied customer, and we appreciate you coming to Lexus of Sacramento for your service needs. Have a great week!

August 15, 2021

Dealership Rating
Employee Rating

I brought my car into have a map update. The service writer was very helpful and pleasant to work with. He told me exactly what to expect and not to expect from this service. I will definitely be return More

by IBMIACONCHITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2021

Lexus of Sacramento responded

Hearing that your experience with us was helpful and pleasant lets us know we're making all the right moves. Thank you for trusting Lexus of Sacramento and we hope to see you next time!

August 09, 2021

Dealership Rating
Employee Rating

Excellent and quick service. I was called when the service was completed. Even with their remodeling the process was fast. A fan was needed, which is on order. More

by Runner16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Lexus of Sacramento responded

Thank you for taking the time to share! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back again next time!

July 26, 2021

Dealership Rating
Employee Rating

Nick is always pleasant to work with. Even with all of Nick is always pleasant to work with. Even with all of the construction going on, the Service Dept were very attentive. Excellent Service The b More

by RTAL738
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2021

Lexus of Sacramento responded

We're so glad to hear that you enjoyed working with Nick! We appreciate your loyalty to Lexus of Sacramento and your kind words about our service team. See you next time!

July 19, 2021

Dealership Rating
Employee Rating

Service at Lexus of Sacramento was excellent! I can always count in personalized service listening to my questions and making sure I was satisfied when my car was ready. Thank you! More

by VIRGINIAINSAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2021

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

July 05, 2021

Dealership Rating
Employee Rating

The car runs perfect and dont see any warning lights on the cluster, Little pricy but satisfied thanks lexus of sacramento we'll see you next time More

by EDILBERTOPAMINTUAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson, Tracey Cach , Joe Burton, Eric Foltz, Mike Huttleston, Mike Huttleston, Brandy Joseph

Jul 05, 2021

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

June 30, 2021

Dealership Rating
Employee Rating

paid for outside detailing, was it gets vacuum inside. It clearly did not get vacuumed in the back hatch. very disappointing considering the cost had gone up More

by TINNEYSUSIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We will be sure to share your concerns with our team. If you would like to discuss things further, please reach out. Thank you for your time, Susie. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

June 16, 2021

Dealership Rating
Employee Rating

Outstanding service is the rule at this Lexus of Sacramento even during renovation (this is the second one I have experienced). I have been servicing my Lexus vehicles since 1993. Service representa More

by MADIAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2021

Lexus of Sacramento responded

Thank you for taking the time to leave us this fabulous, five-star review! We are very happy to have provided you with such a positive experience over the years! We sincerely value your loyalty to us here at Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

June 13, 2021

Dealership Rating
Employee Rating

Always helpful and right on top of everything. I’ve never had a problem they couldn’t handle. Very friendly and easy to work with. More

by BDUCKMOM1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with Nick and our team. We're glad to hear we delivered such a great experience! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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