360 Reviews
Write a Review360 Reviews of Nick Cruz
December 02, 2020
Evertime i have my car serviced everyone is always so professional. I appreciate that everyone was wearing a mask and social distancing. They were fast and I appreciate the rental professional. I appreciate that everyone was wearing a mask and social distancing. They were fast and I appreciate the rental More
Other Employees Tagged: Joe Burton, Eric Foltz
November 29, 2020
Always great service. The only thing I would recommend is provide more indoor seating in the waiting area. There were no available seats for all customers and I had to sit in the computer room which was cold provide more indoor seating in the waiting area. There were no available seats for all customers and I had to sit in the computer room which was cold. I noticed other customers were sitting in empty cubicles and were told they couldn’t sit there. With the social distancing it was very crowded and no extra area made for excess seating. More
Other Employees Tagged: Christina Carson, Tracey Cach , Joe Burton, Eric Foltz, Mike Huttleston, Mike Huttleston, Brandy Joseph
November 19, 2020
For two+ years running, we have received excellent customer service, from the initial purchase of our 2019 LS300H to each and every follow up service appointment. When needed i was able to have access customer service, from the initial purchase of our 2019 LS300H to each and every follow up service appointment. When needed i was able to have access to a loaner car. They have an excellent system of recognizing my phone number which cuts down of basic info of who i am and what kind of car i need serviced. When i waited for my car to get serviced i had adequate space, water, wifi and excellent choices of brewed coffee. I am very happy and satisfied that we purchased our Lexus from Lexus of Sacramento. More
Other Employees Tagged: Tracey Cach , Eric Foltz
November 18, 2020
The customer service is amazing. They done a very professional job to take care my vehicle. Five stars recommended!All of my family loves Lexus! professional job to take care my vehicle. Five stars recommended!All of my family loves Lexus! More
Other Employees Tagged: Christina Carson, Tracey Cach , Joe Burton, Eric Foltz, Mike Huttleston, Mike Huttleston, Brandy Joseph
November 10, 2020
We were able to get a same-day appointment for service. They provided a loaner vehicle so our plans for the day were not interrupted. The service was completed when promised. Overall, an excellent experien They provided a loaner vehicle so our plans for the day were not interrupted. The service was completed when promised. Overall, an excellent experience! More
November 08, 2020
I’ve been Buying from this dealership for the last five years and every time I applaud your professionalism and kindness and willing to make a deal thank you years and every time I applaud your professionalism and kindness and willing to make a deal thank you More
Other Employees Tagged: Christian Simon, Mike Zinda , Ron Kaulen
November 05, 2020
The bay is messy and it is a turn off considering that Lexus IS a luxury brand. the door to a service area was propped open with a car battery. There were spider webs where the ceiling and wall meet. Ther Lexus IS a luxury brand. the door to a service area was propped open with a car battery. There were spider webs where the ceiling and wall meet. There was paper and plastic bag garbage on the floor. More
October 15, 2020
I have always been very happy with the dealership. Started with a 2004 Lexus 350 and now have had a 2015 for 5 years! It's still like new! And only 33,000 miles on it! Started with a 2004 Lexus 350 and now have had a 2015 for 5 years! It's still like new! And only 33,000 miles on it! More

