Nick Cruz
Nick Cruz at Lexus of Sacramento

Nick Cruz | Page 26

Service Advisor

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.5
360 Reviews
4.5

360 Reviews

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360 Reviews of Nick Cruz

January 13, 2021

Dealership Rating
Employee Rating

I decided to wait for my vehicle and it was comfortable and I felt safe while waiting. They had my vehicle ready in a timely manner. More

by JANISAKUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracey Cach

Jan 13, 2021

Lexus of Sacramento responded

Thank you for taking the time to review us, Janis! We appreciate your business and are happy to hear that you had such a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to earn your business again down the road!

January 12, 2021

Dealership Rating
Employee Rating

Friendly smile, efficiency service, hazzle free. Definitely make me happy to refer all my family and friends about this dealership in the future. Great job well done. More

by BIHTSAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 12, 2021

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

December 31, 2020

Dealership Rating
Employee Rating

Fast, efficient, professional and satisfactory attention and service. Comfortable waiting area. Mike Huttleston and Nick Cruz was professional, knowledgeable and friendly. The shop, showroom and waiting are More

by RONALD.SANUI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Huttleston

Dec 31, 2020

Lexus of Sacramento responded

Ronald, thank you so much for your business and outstanding feedback! We are happy that Mike and Nick took such great care of you and made your visit to Lexus of Sacramento worthy of your five stars.

December 24, 2020

Dealership Rating
Employee Rating

The service was fast, professional, and done properly. Erich saw to my needs and - as usual - I am pleased with the outcome. Lexus Of Sacramento is the only place my car has been serviced and More

by DAVERSTEEGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2020

Lexus of Sacramento responded

We cannot thank you enough for your many years of loyal business! It makes our day to know that our team consistently delivers attentive, high-quality service to such a valued customer. Thank you for your confidence in our team at Lexus of Sacramento, and your five-star review. Happy holidays!

December 23, 2020

Dealership Rating
Employee Rating

Nick Cruz was totally on top of the work needed on my car. This was a recall item that basically replaced all the leather in the interior of my car and it now looks almost like new. More

by MARATHONER0
Customer Service
Quality Of Work
Recommend Dealer
Yes
Dec 23, 2020

Lexus of Sacramento responded

It is gratifying to hear that Nick delivered five-star service and made your car feel brand new! Thank you for your business and your review of Lexus of Sacramento.

December 16, 2020

Dealership Rating
Employee Rating

The presidential detail service was excellent. This is the 3td time having my car detailed over the year. Also, this is my 3rd Lexus 350 purchase. More

by mjones53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson

Dec 16, 2020

Lexus of Sacramento responded

Thank you for reviewing us! It is fantastic to hear that you had such a successful service experience at Lexus of Sacramento. We are proud to have earned your business and are looking forward to working with you again down the road!

December 16, 2020

Dealership Rating
Employee Rating

Always friendly and professional service from all involved...the RX we were looking for was pulled in quickly from another dealership and provided with a excellent price and trade in value on our old More

by MILLS_ALAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kent Owens, Bryon Burdette, Kevin Keon , Michael Boyd, Kathy Conole, Mike Huttleston, Brandy Joseph

Dec 16, 2020

Lexus of Sacramento responded

Thank you for trusting Lexus of Sacramento with your business, Alan! It was our pleasure to assist you in finding exactly the car you were looking for. We wish you many safe and happy miles in your new Lexus RX!

December 06, 2020

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Employee Rating

Completion of the service was around the estimated time, which I appreciated. The work was par. When they rotated my tires they didn’t thoroughly inspect the tires. The tire rotation made the car pull one w More

by SHAM25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2020

Lexus of Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

December 03, 2020

Dealership Rating
Employee Rating

We got in and got out in 1-1/2 hours,since we were waiting I was glad to spend as little time aa possiblein the waiting room. More

by JERRYTUCKER55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2020

Lexus of Sacramento responded

Hi Jerry - thank you for trusting Lexus of Sacramento to get the job done. We strive to deliver a seamless experience and I am glad that came true for you!

December 02, 2020

Dealership Rating
Employee Rating

Always good, professional and accommodating service. Nick Cruz was especially helpful to me with all the new 'bells and whistles' in my 2020. Earlier, on the phone, Kent Owen walked me through pairing More

by DIANELOWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kent Owens

Dec 02, 2020

Lexus of Sacramento responded

Thank you for taking the time to share your experience! We want our customers to get the most out of their vehicles, and it is wonderful to hear that Nick and Kent were able to go over the features of your new car. Congratulations on your purchase, and we hope to see you again at Lexus of Sacramento!

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