Nick Griffin
Nick Griffin at Griffin Ford

Nick Griffin | Page 7

Sales & Leasing Professional

Griffin Ford

1940 E Main St
Waukesha, WI 53186

Contact Me
not yet
rated
126 Reviews

Born and raised in Oconomowoc. I am a recent graduate of U.W. Madison with a Bachelor's in Economics. I grew up in the car business and have always loved and appreciated working with customers that can become long-term friends.

Dealership Experience

12 yrs, 4 mos

Industry Experience

12 yrs, 4 mos

Specialties & Trainings

Ford Certified and Bachelors in Economics

not yet
rated

126 Reviews

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126 Reviews of Nick Griffin

December 11, 2019

Dealership Rating
Employee Rating

Good work It was a recall. It took a long time for them to get the parts in but the work was good. And it was free so ya. More

by ERIC_THORN2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Ballendux , Luke Alva, Zach Dahms, Alex Griffin, Louie Holguin, Kirby Lewis, Mark Linsmeier, Tony Miller, Dave Nutt

Dec 11, 2019

Griffin Ford responded

Hi Eric: Thank you for your feedback on your experience at Griffin Ford. We are so happy that all is fixed now and you are back on the road. Ford recalls are tough on the dealer as sometimes they call them and inform our customers before they ship us the parts to make the repair! We so appreciate your patience. On a side note, many of the salespeople you graded as having contact with you this visit work so hard to maintain a high rating from Dealerrater with their customers. Is there a reason you checked 4 stars for so many of them, as they do not work in service. If this was done in error, may we ask they you go into Dealerrater and revise your review? It would be much appreciated!

November 22, 2019

Dealership Rating

Won’t take my car anywhere else This is the only place I buy my vehicles as well as the only place I take my vehicle for service. Fast, friendly, and quality service. More

by Zac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Loren Sweeney, Peter Tagtow, Frank Ballendux , Alex Griffin, Anton Lak, Kirby Lewis, Mark Linsmeier, Roy Stuckemeyer, Jeff Windpassinger, Steve Ahrens

Nov 25, 2019

Griffin Ford responded

Oh, we so appreciate that! Thank you from all the employees at Griffin Ford for your continued business. We are thrilled to be of service to you. Take care until we see you again!

October 25, 2019

Dealership Rating

Oil Change and light change I spent $70 and did not get a car wash. I asked for a shuttle and they said 10 min It was an hour later before a shuttle was offered, too late! More

by BKRATZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Frank Ballendux , Luke Alva, JOHN CLARK, Tony Faraos, Alex Griffin, Louie Holguin, Kirby Lewis, Mark Linsmeier, Tony Miller

Oct 28, 2019

Griffin Ford responded

Hello and thank you for your feedback. Griffin sincerely apologizes to you for the oversight. You ARE entitled to a complimentary car wash! At times, (perhaps due to weather), our wash may be down (for maintenance?) and we regret the inconvenience this caused you. We invite you to return and we will run your vehicle thru the complimentary wash! We also provide a complimentary shuttle for and are truly sorry you were given incorrect information about it's availability. We try to schedule around our customer's busy times and with the variety of guests going to a variety of places, it can be difficult to predict. Our contact with the shuttle driver is done via phone and usually it is right on in terms of arrival time. Again, we realize your time is important and know that this past visit was not reflective of the service we strive to deliver.

October 17, 2019

Dealership Rating
Employee Rating

Fun and easy no pressure Needed a new car for my wife. Griffin made it fun, easy, and affordable. Great place great people. Do yourself a favor and stop in. More

by CrazyAc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anton Lak

Oct 18, 2019

Griffin Ford responded

Hello, we're happy to hear that our staff was able to provide you with a positive car buying experience. Thanks again for your business! Take care!

October 03, 2019

Dealership Rating

Oil change and tire rotation They were very courteous and quick. Gave me a review of the overall “health” of my car including tires, brakes and fluids. Will always buy from Griffi More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JOHN CLARK, Alex Griffin

Oct 16, 2019

Griffin Ford responded

Hi Diane and thank you for your feedback and high marks! Griffin Ford and our entire staff sure appreciate them. We value your repeat business as well and wish you all the best on the roads ahead, until we meet again.

October 01, 2019

Dealership Rating
Employee Rating

The Wow Factor I honestly have never experienced this level of customer service in the car buying world. It is difficult to put into words how impressed my family ha More

by hihof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anton Lak

Oct 03, 2019

Griffin Ford responded

Thank you for sharing your experience with us here at Griffin Ford! Customer service is one of our top priorities, so we really appreciate your positive comments. If there’s anything else we can do to assist you, please don’t hesitate to reach out!

September 27, 2019

Dealership Rating
Employee Rating

Great experience Had to get in last minutes for service work. They got me promptly. They were Very professional and customer centric. Kept me informed of progress and More

by jsjba2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lorraine Miller

Sep 30, 2019

Griffin Ford responded

Thank you. Griffin Ford's staff is committed to efficient and effective service for our customers. We love reading your review of your experience at the dealership and would welcome you back any time!

August 26, 2019

Dealership Rating
Employee Rating

The future looks good!!! I have to say I was worried about the future of customer service especially in the automotive industry!nick griffin has eased my mind! It is a pleasur More

by Craig G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2019

Griffin Ford responded

Thank you very much, Craig, for the kind words. We love hearing great feedback about our employees and the service our customers received at Griffin Ford. It is much appreciated. Please let us know if we can do any more for you!

August 15, 2019

Dealership Rating
Employee Rating

Very thorough & accomidating. Very personal & helpful. Sales person was forthcoming with all information regarding the cars that were interesting to us. He desrverves a 5 star rating. We are 2 retired te More

by HEISEJUDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Pipke, Phillip Desalvo

Aug 16, 2019

Griffin Ford responded

Thank you very much for your kind review of our staff! We are so pleased to hear you were happy with the thorough customer service you received. Griffin hopes you love your new ride too! Take care.

August 14, 2019

Dealership Rating
Employee Rating

Great experience! We were fortunate to work with Nick Griffin on the purchase of our new (used) car. Nick was very informed and helpful. The extra features offered spec More

by Kathy J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2019

Griffin Ford responded

Thank you for saying so! Nick is a great addition to our family at Griffin Ford. We appreciate your acknowledgment of his attentiveness to customers. And, we value your recommendation of our dealership! Take care.

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