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Nick Harmon
Nick Harmon at Lake Chevrolet

Nick Harmon | Page 7

Service Manager

Lake Chevrolet

4100 South 27th Street
Milwaukee, WI 53221

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4.3
231 Reviews
4.3

231 Reviews

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231 Reviews of Nick Harmon

September 27, 2023

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Employee Rating

Good price on the oil change and I was helped right away. They didn’t try to upswell me on something I didn’t need. More

by breramirez82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski, David Maneage , Rodrigo Escalona, Jeanette Fiorita, Caleb Repinski, Steven Thomas, John Webler

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Sep 30, 2023

Lake Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 19, 2023

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Employee Rating

Nick Harmon did a great job investigating into a matter that no one else had no known knowledge of what was going on. I am be very happy with the results More

by Makkirksey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski , Steven Thomas, John Webler

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Sep 24, 2023

Lake Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 15, 2023

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Employee Rating

They have great staff who was very communicative on the progress of my vehicle and we are extremely satisfied! More

by LSAAVEDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeanette Fiorita

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Sep 24, 2023

Lake Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 14, 2023

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Employee Rating

Fast service professional performance and great staff to answer all my concerns and questions. Thank you More

by Dprice5710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeanette Fiorita, Jose

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Sep 24, 2023

Lake Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2023

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Employee Rating

Love the professionalism and concern for the Customer! !!!!! They treat me as one of their own More

by otis.barrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2023

Lake Chevrolet responded

Thank you so much for your positive comments about Lake Chevrolet, INC! If you have any further questions, please give us a call. We're always happy to help!

September 09, 2023

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Employee Rating

Professional, helpfull, fast service quicker than I thought, supportive to my needs, easy to talk to, help to understanding the cost More

by Wolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeanette Fiorita

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Sep 22, 2023

Lake Chevrolet responded

We are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

September 09, 2023

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Employee Rating

Only one word really comes to mind when I think of my experience at Lake Chevrolet. Outstanding. More

by SilverObi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Webler

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Sep 22, 2023

Lake Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

September 07, 2023

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Employee Rating

Always gets the job done in a timely manner and keeps me up to date on the status of the car. More

by lucasengland1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski , Nick Sardina

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Sep 23, 2023

Lake Chevrolet responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2023

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Employee Rating

I like this dealership because they are very friendly helpful and reliable and the service is pretty fast More

by perkinslenell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski , Jeanette Fiorita, Steven Thomas, John Webler

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Sep 23, 2023

Lake Chevrolet responded

Thank you so much for your positive comments about Lake Chevrolet, INC! If you have any further questions, please give us a call. We're always happy to help!

September 03, 2023

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Employee Rating

It took over 2 hours for them to do a simple oil change. They upsold me on replacing 2 filters and a windshield wiper and then had me waiting even longer and turns out 2 of the 3 items weren't even in stock More

by s.jo.thorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Craig Pozarski , Steven Thomas, John Webler

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Sep 11, 2023

Lake Chevrolet responded

We sincerely apologize for the experience you had during your recent visit with us. First and foremost, we regret that your oil change took longer than expected and that we sold you services that we couldn't promptly fulfill. Delays and miscommunications are not representative of the service we aim to provide. We will be addressing this issue internally to ensure a smoother and more efficient process for our customers. Regarding the charges for services that were not in stock, we're grateful you brought it to our attention. We apologize for any oversight in our invoicing process and are glad you noticed the discrepancy. It's also concerning to hear that you experienced an issue with your back emblem during the car wash. We understand the frustration this must have caused, and we will investigate this matter further to prevent any similar incidents in the future. We're disappointed to learn that your call to complain went unanswered. This is certainly not how we want to handle customer concerns. If you have not been contacted as of this note, please reach out to me at 414-817-3336. Once again, we apologize for your disappointment and appreciate your understanding. We hope to have the opportunity to regain your trust and provide you with a better experience in the future. Thank you for choosing us for your automotive needs.

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