Nick Hawk | Page 72

Wonderful job I have been going to Reaves BMW for many years. I recently moved to this area and this was my first time to use Feeman. WOW, A++++ What a differenc I have been going to Reaves BMW for many years. I recently moved to this area and this was my first time to use Feeman. WOW, A++++ What a difference in customer service. If I could rate higher than five stars, I would rate ten. Professional, on time, courteous, and just super efficient. Nick was fantastic. I will be back! More

by TAMMYDICKMAN Verified Customer Verified Customer

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2017 X5M I received fast, friendly, and excellent service, as I always do. I am completely satisfied. Nick is always there when I have any issues and makes sur I received fast, friendly, and excellent service, as I always do. I am completely satisfied. Nick is always there when I have any issues and makes sure everything gets taken care of. More

by NDiBella Verified Customer Verified Customer

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No one answers the phone but the secretary. They have no company tow trucks to transport cars to and from the repair department. So not only are the repairs priced above market rate, getting yo They have no company tow trucks to transport cars to and from the repair department. So not only are the repairs priced above market rate, getting your car to and from the repair shop is your responsibility. More

by DBZGATOR Verified Customer Verified Customer

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Great service I went there for an oil change and air conditioner truck. They treated me great I had my loaner car no time flat. All GREAT! I went there for an oil change and air conditioner truck. They treated me great I had my loaner car no time flat. All GREAT! More

by deltajim93 Verified Customer Verified Customer

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Always taken care of quickly. Each time I visit Ferman BMW I am treated very nice. Service is completed in less time than anticipated. Employees are always very professional. Car Each time I visit Ferman BMW I am treated very nice. Service is completed in less time than anticipated. Employees are always very professional. Car is always very clean after being serviced. More

by penntim1 Verified Customer Verified Customer

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Bought a new car had to return twice in 4 days I bought a car on this past Monday by Wednesday the TPM malfunction light was showing I brought the car in on Friday I was told it was repaired no lon I bought a car on this past Monday by Wednesday the TPM malfunction light was showing I brought the car in on Friday I was told it was repaired no longer than 5 minutes after I left the shop the light came on again so now I'm having to take the car right back for the repair. Very very disappointed More

by Port Richey Verified Customer Verified Customer

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Customer service opinion By Being a client of Ferman for 2 years, one can tell what to look for at the dealer. Steve Venden and Phil Bennis proved se easy, but amazing experie By Being a client of Ferman for 2 years, one can tell what to look for at the dealer. Steve Venden and Phil Bennis proved se easy, but amazing experience every time I am there. Always on top of everything and do absolute best in providing A class customer care. Always appreciate your guys Thank you. More

by CASPER00907 Verified Customer Verified Customer

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Repair and maintenance work The customer service was very friendly got me a ride from dealership to my house and pick me up when the car was done Friendly service department c The customer service was very friendly got me a ride from dealership to my house and pick me up when the car was done Friendly service department clean dealership service work performed in a reasonable time would recommend to family and friends and coworkers More

by PAMADO65 Verified Customer Verified Customer

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Charles Fernandes was awesome! X5 purchase I love cars but nobody hates the new car buying process more than me. I met Charles a few weeks ago while getting my BMW serviced and I was wondering I love cars but nobody hates the new car buying process more than me. I met Charles a few weeks ago while getting my BMW serviced and I was wondering around the showroom. Reached out to him this morning about coming in to look at an X5 for my wife. Absolutely the best car buying experience of my life. Very knowledgeable on the vehicles. Very friendly and helpful. First time I have ever left a car buying experience happy with the deal, happy with the vehicle, and happy about the process itself. Highly recommend! More

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Great service as usual Great service as unusual. Nick is always accommodating with schedule and follows up with status on a regular basis. Service technicians also do a goo Great service as unusual. Nick is always accommodating with schedule and follows up with status on a regular basis. Service technicians also do a good job. Carbon fiber parts installed perfectly. Thank you, More

by MG Verified Customer Verified Customer

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