Nick Laurino

I am a customer with Rallye for close to 25 years. Leased an Acura, many BMW's and various Mercedes cars. Just in October came out of a 4 year lease on GLB250. Did not have any problems, decided to l Leased an Acura, many BMW's and various Mercedes cars. Just in October came out of a 4 year lease on GLB250. Did not have any problems, decided to lease another 2025 GLB250. From day 5 have problems with it. Every time shift gears I hear a loud BANG from under the car, I drive and can hear a bang as well, I park the car - a bang again. When I drive 34-35 miles I can hear a very loud high pitch coming from the car. I took the car to Rallye service and after 2 days was told ' there is nothing wrong with the car. The Forman said nothing is wrong, and his boss the service manager told me the same and added this problems are on every Mercedes model. He is kidding me, the GLC300 loner they game me had no problems what so ever, the GLB250 the manager and I took for a test drive had no problems either. Not sure what this people trying to do or what they are covering here I wrote the General manager and did not get a reply. I will wait a few days, and I do intent to ask the Rallye CEO and the General Manager if they agree with their people's assessment??? I also plan to get in touch with Mercedes USA headquarters and find out why am I having so many problems with the car. I am extremely dissapointed in the folks at Rallye. I never had problems like that. I am STRONGLY recommending nobody should buy or lease cars from this outfit. More

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Very professional niko very special I recommend to evey one Grat service Great car Gle 350 one Grat service Great car Gle 350 More

by NICULAEALEXANDRU790 Verified Customer Verified Customer

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I had the pleasure of working with Kenneth Vachris in the service department. His expertise, exceptional insight, and attention to detail have led me to continue to have all service performed on my Mercedes service department. His expertise, exceptional insight, and attention to detail have led me to continue to have all service performed on my Mercedes at Rallye Motors throughout the years. I purchased my car at Rallye, but I live near Syracuse, New York. While there is a Mercedes dealership less than ten miles from my home, I drive more than 500 miles round-trip to have my vehicle serviced at Rallye because of Mr. Vachris. I will continue to purchase cars from the dealership due to the exemplary service I have received. More

by Sfrank Verified Customer Verified Customer

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I had a very nice experience with Rallye Motors. The purchase of my vehicle was made quick and easy. My sales rep, Nick Laurino, was extremely helpful, accommodating, knowledgeable and made the tran The purchase of my vehicle was made quick and easy. My sales rep, Nick Laurino, was extremely helpful, accommodating, knowledgeable and made the transaction effortless. I would recommend Rallye Motors for future purchases. More

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Nick Laurino is a pleasure to work with. We just purchased our second vehicle with him. Highly recommend him! We just purchased our second vehicle with him. Highly recommend him! More

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This is the second vehicle I get from Rallye. I worked both times with Nick who provided outstanding service each time. I never felt pressured to buy. Nick made the whole process very easy. I worked both times with Nick who provided outstanding service each time. I never felt pressured to buy. Nick made the whole process very easy. More

by JP Verified Customer Verified Customer

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They didn’t inform me that my down payment needed to be a certified check until the day before I planned to pick up my car. I use online banking and have no physical location to go request a certified check. certified check until the day before I planned to pick up my car. I use online banking and have no physical location to go request a certified check. I spent the weekend before Christmas in line at a Walmart full of screaming children trying to obtain several $1000 cashiers checks/on the phone with my bank to get my debit card limit increased. The finance guy at the dealership finally gave me permission to initiate a transfer and pick the car up without the transfer processing. When I went to pick up the car they had me sign almost all of the paperwork before ever seeing the vehicle. The all weather mats I was promised were not in the vehicle. I still haven’t received them despite the salesman promising to FedEx them to me. He also promised the tech folks would be in touch with me to schedule a FaceTime to walk me through the features on my car. This has never happened, and I haven’t heard from them since. Also the car was not cleaned well. I found a used bandaid stuck to my seatbelt buckle and all of the previous owners information in my glovebox. I had to replace one of my tire pressure monitors the week I picked up the car as it was leaking and the tire pressure alarm kept going off. More

by SUZAN Verified Customer Verified Customer

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nick is a true professional and I enjoyed working with him on the purchase of my new GLC. He took his time to explain all the features to me and showed me how he really cares for the customers. I will def him on the purchase of my new GLC. He took his time to explain all the features to me and showed me how he really cares for the customers. I will definitely recommend him and Rallye motors to my friends who want to purchase a Mercedez Benz. More

by MELIEPIERRE Verified Customer Verified Customer

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everything was fine quick and good service both in the trading in and the new lease financing trading in and the new lease financing More

by MIKE@NASSIMIREALTY.COM Verified Customer Verified Customer

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Rallye is a first rate, top drawer dealership. Everyone at the dealership, whether in sales, service, parts, and customer service routinely go above and beyond all expectations. A special mention Everyone at the dealership, whether in sales, service, parts, and customer service routinely go above and beyond all expectations. A special mention regarding Kenneth Vachris in service. He is outstanding, and does not return a vehicle until is in perfect condition. I wouldn't purchase or service a vehicle anywhere else, and I live 300 miles away. More

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