Nick Papantonakis | Page 84

Love my MKZ I worked with Jim and Jim work with Mike. I was able to get the car of my dreams. Jim was very patient stayed over to help me take the car home. I've I worked with Jim and Jim work with Mike. I was able to get the car of my dreams. Jim was very patient stayed over to help me take the car home. I've been with Klaben now for four years and have always been treated with excellence. More

by tsou9942 Verified Customer Verified Customer

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Sevice was excellent I've dealt with klaben since 2005 and I've bought 3 new fords in that time frame. Each dealing has always been a pleasent experience. I don't see a tu I've dealt with klaben since 2005 and I've bought 3 new fords in that time frame. Each dealing has always been a pleasent experience. I don't see a turnover in staff which indicates to me that Mike takes good care of his employees, which in turn makes it better for the consumer. I have recommended several friends to klaben who have also purchased vehicles . More

by BALMASHY Verified Customer Verified Customer

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Excellent My experience was the best ever thank u.Stacy and Nick made the car buying very easy and pleasant very friendly.Thank u both so much. My experience was the best ever thank u.Stacy and Nick made the car buying very easy and pleasant very friendly.Thank u both so much. More

by twinmamma1 Verified Customer Verified Customer

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Most pleasent car purchasing experience ever! Gary James made this process, quick, easy and stress free.! Them most enjoyable car buying experience ever. Thank you again and I would highly recomme Gary James made this process, quick, easy and stress free.! Them most enjoyable car buying experience ever. Thank you again and I would highly recommend this dealership and salesperson. More

by tomsdad95 Verified Customer Verified Customer

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I found my truck For a long time have liked the looks of Ford Trucks. Klaben Ford had an older truck within my price range and low miles. I took it out for a drive an For a long time have liked the looks of Ford Trucks. Klaben Ford had an older truck within my price range and low miles. I took it out for a drive and fell in love with it. My dad came with me to be a second set of eyes. He loved it too. The truck drove very smooth. It was very clean inside and out and a great ride. The salesman was Chuck Potashnik. He was great too. He treated both my dad and myself very well. There were a few minor scratches on the truck and Chuck had them touched up for me before the purchase of the truck. What impressed me the most was they filled the gas tank up for me. Its the little things that people do to make a customer happy. The body shop people were super nice too. The body shop technician went above and beyond what I requested. Klaben Ford has good people working for them. There people take care of their customers. Hopefully, Klaben takes care of their employees. Paul More

by paul.faatz Verified Customer Verified Customer

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Best car buying experience I have had in many years. Everyone was great from Owner to Saleslady to Finance. From the minute I stepped out of my car and the Saleslady greeted me, it felt very comfortable Everyone was great from Owner to Saleslady to Finance. From the minute I stepped out of my car and the Saleslady greeted me, it felt very comfortable. She immediately showed me a car that I was interested in and the next day I was there to pick up my new car. The next day I brought my brother and sister-in-law to the dealership and they too purchased a new car. We are all very happy with our purchases. More

by stoshakjoan Verified Customer Verified Customer

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Excellent The young lady that waited on us was Stacey Dennis. She was very knowledgeable about the F-150 trucks that we were looking at. She took a lot of tim The young lady that waited on us was Stacey Dennis. She was very knowledgeable about the F-150 trucks that we were looking at. She took a lot of time with us and was very helpful. She went out of her way to find the perfect truck for us that was within our budget. More

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fantastic Worked very hard to find exact truck i was looking for. Expanlation of all the features was excelllant. finiance expalnation was very good and informa Worked very hard to find exact truck i was looking for. Expanlation of all the features was excelllant. finiance expalnation was very good and informative More

by rcm918 Verified Customer Verified Customer

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Great customer service! I met with both a Sales and Service Representative, the experience was positive. My vehicle problem was quickly resolved! My additional questions rega I met with both a Sales and Service Representative, the experience was positive. My vehicle problem was quickly resolved! My additional questions regarding the new vehicle were also answered in a quick and professional manner. More

by enterhcm Verified Customer Verified Customer

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JUST BOUGHT A NEW FORD THIS WAS THE FIRST TIME WE WERE AT KLABEN FORD WARREN OHIO. WE HAVE NEVER BEFORE BEEN TREATED LIKE WE WERE THE ONLY ONES IN THE DEALERSHIP. FROM TH THIS WAS THE FIRST TIME WE WERE AT KLABEN FORD WARREN OHIO. WE HAVE NEVER BEFORE BEEN TREATED LIKE WE WERE THE ONLY ONES IN THE DEALERSHIP. FROM THE THE TIME WE WENTTHROUGH THE FRONT DOOR WE WERE GREATED BY THREE PEOPLE WITH A SMILE ON THERE FACES. WE TOLD THEM WHAT WE WANTED AND NICK (CANNOT SPELL HIS LAST NAME) FINANCE MANAGER WAS SO NICE AND HELLPFUL TO US. HE TOOK US TO MATTHEW COXSON SALESMAN. WHAT A WONDERFUL PERSON. HE ASKED WHAT WE WERE LOOKING FOR. TOOK US TO THE FOCUS AND EXPLAINED EVERYTHING ABOUT IT. HE LET US TAKE THE CAR FOR A RIDE WITH HIM. I LOVED IT. WE BOUGHT IT AND JUST PICKED IT UP TODAY. I WOULD LIKE TO THANK THE OWNER MIKE KLABEN FOR COMING UP TO US. WE TOLD HIM HOW MUCH WE COULD AFFORD. I HAVE NEVER HAD A DEALERSHIP OWNER COME TO US AND WORKED EVERYTHING OUT. WHAT WONDERFUL MAN AND SAID HE WANTED TO HELP US. WHICH HE DID. I HAVE ALREADY TOLD FIVE PEOPLE TO GO TO THE KLABEN FORD IF YOU WANT A CAR. EVERYONE IN THE BUILDING HAD A SMILE ON THEIR FACES AND SAID HELLO. THE DEALERSHIP WAS SPOTLESS. NO MATTER WHERE YOU WENT TO THE SERVICE DEPT. TO PARTS DEPT. IT WAS SO CLEAN. YOU HAVE ONE OF THE BEST DEALERSHIPS AND SHOULD GIVE THEM A GOLD STAR.. THIS IS A A+ DEALERSHIP AND WE ARE SO HAPPY TO BE A PART OF THE KLABEN FAMILY. THANK YOU MR KLABEN FOR EVERTHING YOU HAVE DONE FOR US.... More

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