Nick Papantonakis | Page 84

Great customer service! I met with both a Sales and Service Representative, the experience was positive. My vehicle problem was quickly resolved! My additional questions rega I met with both a Sales and Service Representative, the experience was positive. My vehicle problem was quickly resolved! My additional questions regarding the new vehicle were also answered in a quick and professional manner. More

by enterhcm Verified Customer Verified Customer

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JUST BOUGHT A NEW FORD THIS WAS THE FIRST TIME WE WERE AT KLABEN FORD WARREN OHIO. WE HAVE NEVER BEFORE BEEN TREATED LIKE WE WERE THE ONLY ONES IN THE DEALERSHIP. FROM TH THIS WAS THE FIRST TIME WE WERE AT KLABEN FORD WARREN OHIO. WE HAVE NEVER BEFORE BEEN TREATED LIKE WE WERE THE ONLY ONES IN THE DEALERSHIP. FROM THE THE TIME WE WENTTHROUGH THE FRONT DOOR WE WERE GREATED BY THREE PEOPLE WITH A SMILE ON THERE FACES. WE TOLD THEM WHAT WE WANTED AND NICK (CANNOT SPELL HIS LAST NAME) FINANCE MANAGER WAS SO NICE AND HELLPFUL TO US. HE TOOK US TO MATTHEW COXSON SALESMAN. WHAT A WONDERFUL PERSON. HE ASKED WHAT WE WERE LOOKING FOR. TOOK US TO THE FOCUS AND EXPLAINED EVERYTHING ABOUT IT. HE LET US TAKE THE CAR FOR A RIDE WITH HIM. I LOVED IT. WE BOUGHT IT AND JUST PICKED IT UP TODAY. I WOULD LIKE TO THANK THE OWNER MIKE KLABEN FOR COMING UP TO US. WE TOLD HIM HOW MUCH WE COULD AFFORD. I HAVE NEVER HAD A DEALERSHIP OWNER COME TO US AND WORKED EVERYTHING OUT. WHAT WONDERFUL MAN AND SAID HE WANTED TO HELP US. WHICH HE DID. I HAVE ALREADY TOLD FIVE PEOPLE TO GO TO THE KLABEN FORD IF YOU WANT A CAR. EVERYONE IN THE BUILDING HAD A SMILE ON THEIR FACES AND SAID HELLO. THE DEALERSHIP WAS SPOTLESS. NO MATTER WHERE YOU WENT TO THE SERVICE DEPT. TO PARTS DEPT. IT WAS SO CLEAN. YOU HAVE ONE OF THE BEST DEALERSHIPS AND SHOULD GIVE THEM A GOLD STAR.. THIS IS A A+ DEALERSHIP AND WE ARE SO HAPPY TO BE A PART OF THE KLABEN FAMILY. THANK YOU MR KLABEN FOR EVERTHING YOU HAVE DONE FOR US.... More

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A good experience. My family has been going to Klaben for a long time, so I called their salesman to find a new car. We discussed a brand new one, but that was a little My family has been going to Klaben for a long time, so I called their salesman to find a new car. We discussed a brand new one, but that was a little out of my price range. So I told them what I could afford and they found me a great deal with a great warranty on that of it. I would go back. More

by BHAY1985 Verified Customer Verified Customer

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Great Experience The staff at Klaben was very helpful and friendly. Matt Coxson worked to find the best deal for me. I would definitely recommend this dealership The staff at Klaben was very helpful and friendly. Matt Coxson worked to find the best deal for me. I would definitely recommend this dealership More

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Awsome I had a great experience buying my first new car! They tried everything to get me into a car i wanted. I am very happy with my car I had a great experience buying my first new car! They tried everything to get me into a car i wanted. I am very happy with my car More

by BAB7229 Verified Customer Verified Customer

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all around 5 star experience Everyone I interacted with was so pleasant and helpful. I was pretty nervous coming in since I don't know anything about cars but Jim, Michael, and Ni Everyone I interacted with was so pleasant and helpful. I was pretty nervous coming in since I don't know anything about cars but Jim, Michael, and Nick really went above and beyond to make sure I understood everything and was comfortable with my purchase. Jim even came out to the car with me when my paperwork was done to help me sync my phone to the cars speaker system. Amazing experience. More

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I deal with no other This is what it should be like when buying a vehicle . They could train all the other dealers . And a big Thank You to BIG MIKE ! This is what it should be like when buying a vehicle . They could train all the other dealers . And a big Thank You to BIG MIKE ! More

by JFBK Verified Customer Verified Customer

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Gary James is the best! We have been buying cars from Klaben for 18 years and will continue to do so, we refuse to go to any other dealership. Gary James is absolutely wonder We have been buying cars from Klaben for 18 years and will continue to do so, we refuse to go to any other dealership. Gary James is absolutely wonderful to work with! He always works very hard to make sure we are completely satisfied, no matter how long it takes. He is honest and trustworthy and makes us feel important and valued. He is the only salesman we will deal with. He really is the best! More

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Comet the escape! Matthew was a great salesman! He did not pressure me at all and let me test drive several cars before making a decision. He also was super available a Matthew was a great salesman! He did not pressure me at all and let me test drive several cars before making a decision. He also was super available and reached out on his private cell phone to make sure I had insurance and all the paper work I needed. He was very helpful. Nick was also very pleasant and was more than willing to answer all of my questions as a first time car buyer. More

by TB13 Verified Customer Verified Customer

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Friendly, respectful and very efficient. Mike and the Klaben Family made it very easy for me to purchase exactly what I needed and wanted. This is my first Certified Pre-Owned car. I was loo Mike and the Klaben Family made it very easy for me to purchase exactly what I needed and wanted. This is my first Certified Pre-Owned car. I was looking at new, but found exactly what I wanted in an SUV that wasn't even a year old and had very, very low mileage. I especially appreciated the lesson on how to use the features on my new car. I'm very happy with my purchase and overall experience at Klaben of Warren. My husband and his family have been repeat Klaben buyers for years. I am one now also. Thank you Mike and Klaben for making my purchase so easy. Janice Ruggiero More

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