Nick Poole | Page 17

An Exceptional Purchase Experience Through & Through Michael Edelen and the entire team at Valley Honda provided an exceptional purchase experience through and through. From the moment I called the deale Michael Edelen and the entire team at Valley Honda provided an exceptional purchase experience through and through. From the moment I called the dealership to the moment they handed me the keys, their team was professional, kind, relaxed, and willing to do whatever it took to ensure I drove away happy. Rose, their wonderful Business Manager, walked me through all of the paperwork in detail to ensure I understood exactly what I was signing. Billy and Nick, the Sales Managers, not only introduced themselves but they went the extra mile to ensure my experience was nothing less than exceptional. I will be recommending Valley Honda to all of my family and friends. More

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Very honest and knowledgeable salesman. Works hard to get you the vehicle your looking for. Recommend Shaun to anyone looking for a new Honda vehicle you the vehicle your looking for. Recommend Shaun to anyone looking for a new Honda vehicle More

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Great job by Eli and Nick Eli was very professional and very easy to work with. He went into the car multiple times to go over all the features of the car instead of just handi Eli was very professional and very easy to work with. He went into the car multiple times to go over all the features of the car instead of just handing the keys over for a test drive. Nick beat the price of every dealership and was the most professional of all the Honda dealer managers to work with. More

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Shaun Dames and Nick Poole were great to work with. My wife and I were unsure of the vehicle we wanted. When we went to Fox Valley Honda, Shaun greeted us and directed us to the Honda Pilot. He was ve My wife and I were unsure of the vehicle we wanted. When we went to Fox Valley Honda, Shaun greeted us and directed us to the Honda Pilot. He was very knowledgeable of the vehicle and was very patient with all our questions. We appreciated his no pressure approach with us - we left with the knowledge we needed to make an informed decision. We would definitely recommend Shaun to anyone who is in the market for a new/used vehicle. We are very happy with our purchase of our 2020 Honda Pilot! We also want to give thanks to Nick Poole who answered all our email questions regarding the Pilot we were interested in very quickly and with the information we were looking for. Thank you, Shaun and Nick! More

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Frederick Sims in a True Professional In an industry known for its lack of integrity (fairly or unfairly), Frederick Sims stands out as a true professional. He listens to the needs of his In an industry known for its lack of integrity (fairly or unfairly), Frederick Sims stands out as a true professional. He listens to the needs of his customers, know his products, and doesn't play games when selling a product and negotiating. My wife and I happened to test drive a CR-V with Frederick one night when we were in the area of the dealership. A few weeks later, when we were ready to buy, we went back to Frederick even though the dealership is almost an hour away and there are 3 other Honda dealers closer to us! More

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New CR-V purchase The folks at Valley Honda made our decision easy to make and easy to experience. The sales team provided good details about the vehicles and options The folks at Valley Honda made our decision easy to make and easy to experience. The sales team provided good details about the vehicles and options and the process was low pressure and enjoyable. I really appreciated the huge inventory of vehicles and our ability to visit the lot, look over the cars and see what we liked without the pressure in most dealerships. During the process our salesperson, Shaun Dames, was extremely knowledgeable and provided everything we needed to know to make our decision. Once we made the decision Shaun was very thorough about explaining the features in our vehicle and then set us up well when it was time to drive off the lot. I was also very surprised with the size of the service department- never saw that aspect from the street. Overall a great experience More

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Excellent Service Buying a car can be a nerve-wracking process. But everyone we worked with at Valley Honda was so professional. They were very knowledgeable answerin Buying a car can be a nerve-wracking process. But everyone we worked with at Valley Honda was so professional. They were very knowledgeable answering our questions. Victor Ramirez, Ray Luttrell, and Nick Poole each did an outstanding job helping us make the right decisions and working with us to figure out the best options as we went through the buying process. They were very friendly and welcoming. Would highly recommend this dealership to anyone looking for a new car. LOVE Hondas. Have had one in our driveway for over 25 years. More

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It was an overall great experience. Communication was excellent with everyone involved from my initial internet inquiry to final delivery with John (and all in a day)! excellent with everyone involved from my initial internet inquiry to final delivery with John (and all in a day)! More

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We are so happy with everyone we dealt with here. Great experience!! We are so happy with the vehicle. A great first car for our son! experience!! We are so happy with the vehicle. A great first car for our son! More

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Norma was very easy to work with she called me to ask what kind of van or truck I wanted it was at the door 🚪 what kind of van or truck I wanted it was at the door 🚪 More

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