Nick Poole
Nick Poole at Valley Honda

Nick Poole | Page 2

Sales Manager, Pre-Owned

Valley Honda

4173 Ogden Ave
Aurora, IL 60504

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5.0
448 Reviews

Dealership Experience

13 yrs, 7 mos

5.0

448 Reviews

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448 Reviews of Nick Poole

January 31, 2026

Dealership Rating
Employee Rating

A big shout-out to Adrian Contreras! This was our first time at a dealership, and he made everything so easy. His passion for his work was evident, and he made us feel very welcome. He t More

by Geric4943
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Contreras

Feb 04, 2026

Valley Honda responded

Thank you for sharing your experience! We're thrilled to hear that Adrian and our team exceeded your expectations and made you feel welcome. If you have any questions about your new ride, please don’t hesitate to reach out. Wishing you many happy miles ahead!

January 30, 2026

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George and Nick are both very knowledgeable about their inventory! We feel confident that if any issues arise they will be here to assist with answering our questions! We feel they assisted us with makin More

by Kathy.osborn87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rose Hernandez , George Steuer

Jan 30, 2026

Valley Honda responded

Thank you, Kathy! We’re glad to hear George and Nick made your experience comfortable and supported you every step of the way. Wishing you many happy miles ahead!

January 23, 2026

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Excellent customer services from Larry. Very nice person, spend good time with us and clarified all our queries. More

by Harshad Patel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Barrera, Larry Linares

Feb 04, 2026

Valley Honda responded

Thank you, Harshad! We appreciate the opportunity to serve you and your automotive needs!

September 18, 2025

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Employee Rating

JD stood in for my salesman who was out of town when we arrived to pick up my new Passport. He did an excellent job of explaining the details every step of the way. He was especially patient with my limi More

by Estellamoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JD Olivares, Rose Hernandez , Emmanuel Monjaraz

Sep 22, 2025

Valley Honda responded

Thank you for sharing your experience, Estella! We’re glad JD showed you all the great features in your new Honda Passport. If you have any questions, please don’t hesitate to reach out. Happy driving!

September 03, 2025

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The entire team was great! JD was great work with and he was very knowledgeable More

by Amandi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JD Olivares, Tyler Davis

Sep 03, 2025

Valley Honda responded

Thank you, Amandi! It's great to hear that JD and the team made a great impression. If you have any questions about your new Honda, please don’t hesitate to reach out. Happy driving!

June 27, 2025

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Valley Honda is 11/10. Beat dealership I have ever dealt with. This was my 3rd car I purchased from Valley and was very happy with all of them. Every staff member is friend More

by ddugdale827
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jab Rahman, JD Olivares, Mari Frank , Gianna from the service department was very nice and super knowledgeable when we brought the car back for service.

June 20, 2025

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Employee Rating

Mike was fantastic to work with! The whole car buying experience start to finish was the best I have ever experienced. More

by Heather
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Messer

Jun 23, 2025

Valley Honda responded

Thank you, Heather! We couldn't be happier to hear that Mike and the team worked hard to provide you with top-notch service. Enjoy your new ride!

May 21, 2025

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Employee Rating

Customer service is about consistently exceeding customer expectations by providing prompt, helpful, and knowledgeable assistance, while also demonstrating empathy and building lasting relationships. Jackson More

by Sheri
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jackson Mize

May 21, 2025

Valley Honda responded

Thank you, Sheri! We're thrilled to hear that Jackson exceeded your expectations and helped find the perfect vehicle for you! If you have any questions about your new ride, please don't hesitate to reach out. Wishing you many happy miles ahead!

May 19, 2025

Dealership Rating
Employee Rating

This is the second vehicle I’ve purchased from Valley Honda, and once again, I had a fantastic experience working with Fred Sims. Fred made the process smooth and stress-free, showing genuine care and pr More

by jrbottgerp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Salinas, Fred Sims

May 19, 2025

Valley Honda responded

Thank you for your kind words! We're so glad to hear Fred made you feel comfortable and confident in your decision. We truly appreciate your continued trust in Valley Honda and look forward to assisting you again in the future!

April 25, 2025

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Employee Rating

A wonderful experience. Very professional which made the whole experience easy and painless. The manager and sales person worked together to make the deal happen. More

by Brianjames5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Ramirez

Apr 25, 2025

Valley Honda responded

Thank you, Brian! We're so glad to hear that everything went smoothly and that the team made it easy for you. We appreciate your feedback and wish you many happy miles ahead!

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