Nick Santarsiero | Page 13

Honest Salesman and Dependable Service Technician I have family and friends that work in high end appliance sales and in car sales so I understand how the industry works. You're usually faced with the I have family and friends that work in high end appliance sales and in car sales so I understand how the industry works. You're usually faced with the dishonest sales rep or atleast not told the "fine print". I can assure you that does NOT happen with Nick. From the second we met him we knew we had the right sales person. It really does make or break a sale for a buyer. Never once did I feel deceived and Nick kept communication through absolutely EVERY step of the sale. Constant emails, text, and phone calls. It was much appreciated. Its been 4 months since our purchase and Nick still checks up to make sure we are still happy and not having any issues. I recommend Nick to anyone who mentions getting a new vehicle. Gary has basically been put on speed dial. Haha. Even the silliest things, Gary has always been available and has me "just swing by" to fix my problems. No appts needed. For those wondering about our finance experience...my husband made him a separate review. Didn't need him raining on Nick and Garys parade. ?? Overall: Best purchase in a vehicle I've made, best sales experience, reasonable price that worked with our budget, outstanding service assistance. More

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Outstanding service, quick and painless Sales (Matt) and Thomas (Sales mgr) went out of their way to make my lease return quick and painless. Within 30 minutes had quotes for a new Mazda Sales (Matt) and Thomas (Sales mgr) went out of their way to make my lease return quick and painless. Within 30 minutes had quotes for a new Mazda lease, the figures were easy to read and all options were detailed and perfectly explained. Matt went out of his way to have the new vehicle ready for drive off! Highly recommend this dealership for new car buying and service (Nick has been our service adviser for 5 years), never a problem with their operation. More

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60,000 mile service for my wife;'s Mazda at Cardinale Way Mazda with my service adviser Nick Santarsiero. As usual, great and friendly service. The Mazda was taken car for my wife;'s Mazda at Cardinale Way Mazda with my service adviser Nick Santarsiero. As usual, great and friendly service. The Mazda was taken care of with everything it needed and I was very happy. Thanks Nick...again...and again...and again. More

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Friendly service department I received excellent, quick, and friendly service from Nick Santarsiero when I got my car serviced recently. Great place all-around. Thanks!!! We lik I received excellent, quick, and friendly service from Nick Santarsiero when I got my car serviced recently. Great place all-around. Thanks!!! We like all of you people. We are glad we chose your dealership! More

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This is #5! This is my 5th new car purchase at Cardinale Way in Mesa: I purchased my first Mazda in 2009, a white CX-9GT, which I drove for 73,000 miles. Then i This is my 5th new car purchase at Cardinale Way in Mesa: I purchased my first Mazda in 2009, a white CX-9GT, which I drove for 73,000 miles. Then in 2011 another white CX-9GT, which I drove for 115,000 miles. My daughter 's 2013 Mazda6 Touring was next, followed by my wife's 2016 Mazda CX-5 GT. In the meantime my son bought a 2010 Mazdaspeed 3 at CarMax in Tucson, which I had checked over thoroughly by Drew (THE best Mazda Service Tech, no contest!). This week I purchased another white CX-9 GT, this time a 2015. SO, I think I am in a rut, but I really appreciate the CX-9 and am comfortable with the current platform. I know the 2017 will be all new, like the CX-5 is now (we own one) and while I like it just fine, I am really happy with this platform. Brian Sonorant has been my sales consultant for the past 3 cars and does a very, very good job of advocating with the Sales Manager on my behalf. Michael Thomas, the Sales Manager, is first-class and both of these men are very respectful of me. The entire Service Advisor Team is beyond description in a positive way. I am consistently treated with respect and am appreciated. Nick should receive the "Best Service Advisor in the Entire Mazda Corporation" Award with his name permanently etched on it! As I indicated earlier, Drew is the best Mazda Service Technician and has done excellent work on all of my cars. This dealership consistently finds ways to outdo themselves with each purchase and each visit. This time Brian and whomever assisted him, went over the top! My 2011 CX-9 trade-in had large stickers on the rear window. Two were expressing my allegiance to the Green Bay Packers, one indicated my profound enthusiasm for the University of Arizona Wildcat Basketball program (also an alma mater), plus one advertising my parish church, Mt Calvary Lutheran Church in Phoenix, which I serve as Pastor. I fully expected to be ordering a new set of stickers for the back window of the 2015 new CX-9, but when I looked out the door I asked where my new car was. THEY TRANSFERRED THE STICKERS TO THE NEW CAR! Folks, that is WAY above and beyond any amount of customer service I have ever experienced! You need to know that I don't get this special care because I am a Pastor, or such an incredibly nice guy. I observe them treating ALL of their customers that way! SERIOUSLY! You gotta check this place out. Oh, they gave me a very fair and very good deal on my new car. They are entitled to make a profit...otherwise they wouldn't be there offering this amazing service, but they are very fair and very honest with me, and have been since my first visit in 2008. More

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50,000 mile service On 11/16.2015 I took my Mazda 2012 for a 50,000 mile service. Nick Santarsiiero, my service adviser, greeted me in the usual happy mode, making me fee On 11/16.2015 I took my Mazda 2012 for a 50,000 mile service. Nick Santarsiiero, my service adviser, greeted me in the usual happy mode, making me feel at home once again, like a thousand times before. The service was superb and the price was very reasonable. I couldn't be happier. Here is a threat: I'll keep coming back! Miguel ALonso More

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In and Out When I call to schedule service, Nick notes any of my concerns. Nick ensures my car is taken care of in a manner as if he himself were the owner. Kud When I call to schedule service, Nick notes any of my concerns. Nick ensures my car is taken care of in a manner as if he himself were the owner. Kudos to Nick (and Drew, the mechanic) for their excellence in service, and Cardinale for employing quality staff. More

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The best customer service My experience with Nick and the service center was amazing was start to finish. I was sick the morning that I was supposed to bring in my car, and Nic My experience with Nick and the service center was amazing was start to finish. I was sick the morning that I was supposed to bring in my car, and Nick was very understanding, and even made me feel better when I finally was able to come in later that day. Then, when he needed to keep my car for a part recall, he arranged all of the details and the rental car. It was completely stress-free even when I was feeling sick and run-down. Thank you for such wonderful customer service. More

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Nick Santaksiero was our advisor, he is wonderful He got us right in and explained everything. He also had a rental car for us. He's so funny he cheered up our day, which wasn't going that well. We ha He got us right in and explained everything. He also had a rental car for us. He's so funny he cheered up our day, which wasn't going that well. We have a 2016 CX5 and we love it! There was a problem with the transmission and we actually got our car back in one day! Mike & Cindy Mahoney. Happy again More

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stress free Brian was great he told us the truth. Buying a car is very stressful. I love the Mazda 6 that we got. You guys finally got my CX7 after months and mo Brian was great he told us the truth. Buying a car is very stressful. I love the Mazda 6 that we got. You guys finally got my CX7 after months and months asking me to trade it in. Thanks B Mac! More

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