Nick Scalici | Page 38

Pleasant experience I have purchase a car twice from this dealership and each time used salesperson Asim Zia to help me pick the best option for my lifestyle. He gives gr I have purchase a car twice from this dealership and each time used salesperson Asim Zia to help me pick the best option for my lifestyle. He gives great honest advice and will spend as much time as possible with you to navigate through all the decisions, and Nick Scalici is a very honest upfront person and will make sure that you are being treated fairly. Very nice people work at Kings Nissan. Will definitely be back for my next car. More

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Lacking in competence and responsiveness To frame this, my 2016 Rogue had a complex problem which was eventually discovered to be a combination of electrical damage from a collision and a tra To frame this, my 2016 Rogue had a complex problem which was eventually discovered to be a combination of electrical damage from a collision and a transmission failure. On a positive note, the car was ultimately fixed, and my service advisor Atnan Guze always picked up the phone when I called, even when he had nothing good to tell me. He was also friendly and seemed to genuinely feel bad about my experience. A number of factors left me thoroughly dissatisfied. It took the mechanics over a month and 4 visits to figure out what was wrong; each time I took the car home I was told the issue was fixed only to discover the issue reappear in a day or two. I was not provided with a loaner vehicle despite multiple discussions with both the service center and asking to talk to the general manager or owner (neither of whom returned my call). I was asked to pay out of pocket for one f the early trips to the service center, instead of submitting a supplemental report through auto insurer. It is true that I agreed to pay, but I did not know better and the service advisor knew very well the car was in a collision. At best this was sloppy service, at worst taking advantage of a naive customer. I eventually got to speak with the service manager Chris, twice. The first time was mid-saga, and he told me the issue was fixed and he was 99% certain. It wasn't. The second time I spoke with him in person about getting back the out of pocket payment that should have been billed to auto insurance. He was polite and promised to talk to the insurer and to the owner, and get back to me in 2-3 business days. He didn't. The whole thing left a very bad taste in my mouth, and made it pretty rough for me to get to work in time for that month. One to the times after the car was 'fixed' I drove to work and got stuck in the middle of the Belt, barely made it back and took the train to Manhattan. All of the patients for the first 2 hours of that day had to be rescheduled which really upset me. Anyway, I certainly will not return to this dealership ( I have been a customer since 1997...), and will probably not get another Nissan when my lease runs out. More

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Great experience! I arrived without an appointment when the light for maintenance oil and filter came on. I was immediately directed to the garage and given a sheet pe I arrived without an appointment when the light for maintenance oil and filter came on. I was immediately directed to the garage and given a sheet pertaining to my car. When I went in Chris was at the desk and said not a problem and if I wanted to wait I could have a seat and he will let me know when it is ready. He was very pleasant. When my car was done Chris reminded me when to come in again and answered all my questions. He was a gentleman and although extremely busy, very nice and calm. He was like that with everyone who came in that I observed. I am happy with Kings Nissan Sales and Service Departments ability to make you feel important from the time I bought my car, the calendar, coupons and the happy birthdays I receive for my Rogue is quite nice and appreciated. I always had a Nissan and will continue to only at Kings Nissan (had bad experience at BR Nissan) and I will continue to use the service dept. going forward. A happy customer!!!!! More

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Amazing service!!! Nicki and Azim. What can I say but that they provided my husband and I with amazing service and an even better amazing deal that we could not dare pas Nicki and Azim. What can I say but that they provided my husband and I with amazing service and an even better amazing deal that we could not dare pass up. These two are the real deal. Thank you so much for helping us in choosing what is now our dream SUV. You guys are awesome. I will be paying Kings Nissan a visit real soon. More

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Everything I Expect in a Dealer Theresa Matarese did everything in her power to make this a quality experience. From the initial conversation to delivery of the vehicle this is a top Theresa Matarese did everything in her power to make this a quality experience. From the initial conversation to delivery of the vehicle this is a top notch operation. If your looking for a car I would recommend giving Theresa a call at Kings Nissan in Brooklyn NY ! More

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Great experience very helpful The staff was very helpful and knoweldgble they were able to honestly guide me and help me get the car I want for the best possible price The staff was very helpful and knoweldgble they were able to honestly guide me and help me get the car I want for the best possible price More

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Returning customer The dealership is awesome my family have been customers since 1988 and plan to return again very soon. A very friendly and helpful and knowledgeable s The dealership is awesome my family have been customers since 1988 and plan to return again very soon. A very friendly and helpful and knowledgeable staff. More

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Nick and Asim I had the most rewarding and satisfying experience at Nissan thanks to Nick and Asim! They were both extremely helpful, knowledgeable and kind. I walk I had the most rewarding and satisfying experience at Nissan thanks to Nick and Asim! They were both extremely helpful, knowledgeable and kind. I walked out of Nissan with a smile and a new car thanks to them! I highly recommend going to Nick and Asim if you are looking to buy or lease at Nissan. Believe me you will not regret it! You will be overwhelmingly grateful with this choice! Thanks again guys! More

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Rims and engine I had a problem with my rim and my engine, and they have fixed everything. Good service and friendly employee .Thanks for good service. And quality wo I had a problem with my rim and my engine, and they have fixed everything. Good service and friendly employee .Thanks for good service. And quality work More

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Amazing experience From the time that I purchased my vehicle and was able to speak to the representatives about potentially having my car taken care of by Nissan for lif From the time that I purchased my vehicle and was able to speak to the representatives about potentially having my car taken care of by Nissan for life I was also able to enjoy thoroughly dealing with the service department or as every single time it took my car to them they knew exactly what was wrong and he knew exactly how to fix it the staff is always so pleasant and so awesome I don't think I would have purchased a vehicle anywhere else. More

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