Nick Shaqra

Taylor Ford staff are always very accommodating and extremely helpful. Nidal (Nick) went above and beyond to make sure the price fit and the vehicles were exactly what we wanted. Caitlyn even took a ch extremely helpful. Nidal (Nick) went above and beyond to make sure the price fit and the vehicles were exactly what we wanted. Caitlyn even took a child seat out of her own car to help us make a decision on which vehicle to purchase to make sure the child seat would fit comfortably. Top notch quality people!!!! More

by Mustang Verified Customer Verified Customer

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Jim made this car deal so easy . I will be going back to Taylor Ford for my next vehicle. No pressure to buy and didn’t take hours . I will be going back to Taylor Ford for my next vehicle. No pressure to buy and didn’t take hours . More

by LVHUNT244 Verified Customer Verified Customer

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Nick was a pleasure to work with. From ordering a new Explorer, to delivery he was very helpful every step of the way ! From ordering a new Explorer, to delivery he was very helpful every step of the way ! More

by NANCYLEE74 Verified Customer Verified Customer

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Professional service and good selection. This is the 4th vehicle we have purchased through Taylor Ford Manteno always great communication and the service department is knowledgeable and pers This is the 4th vehicle we have purchased through Taylor Ford Manteno always great communication and the service department is knowledgeable and personable..... More

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I live out of state, and purchased my vehicle electronically. Caitlyn & Nick both promptly answered every question I had, while attending to every concern of mine throughout the process. I can’t electronically. Caitlyn & Nick both promptly answered every question I had, while attending to every concern of mine throughout the process. I can’t say enough great things about their character and personalities. They reassured me throughout entire purchase process, and remained in communication with me the entire time, always going above & beyond the usual expectations from a sales team at a car dealership. Impressive, especially due to the fact I was a long distance buyer. Although I did not work with Anthony directly, he always made sure to have any finance questions answered immediately, and the finance documents executed promptly. Excellent work from the team and thank you! More

by NIKO.BRUNELAS7 Verified Customer Verified Customer

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Caitlyn Osterman and the Taylor Ford team were professional and great to work with on the vehicle purchase. I would recommend them if you are looking for a new car. Thank you! professional and great to work with on the vehicle purchase. I would recommend them if you are looking for a new car. Thank you! More

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If I could give zero stars, I would. Avoid this dealership at all costs! I was having a pleasant experience until I mentioned that I wanted to look at one more truck down the road before Avoid this dealership at all costs! I was having a pleasant experience until I mentioned that I wanted to look at one more truck down the road before making a decision. This is when Nick interrupted and became irate at the fact that I was not buying immediately. He proceeded to rip the quote out of my hands, call me ignorant and follow me to my car. Mind you, I am a 5’ woman so I felt threatened for my own safety. If you care about your wife or children, do not come here, for their own safety. More

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Low pressure. Delivered on promises. Easy to work with. I would recommend them to friends. Delivered on promises. Easy to work with. I would recommend them to friends. More

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I can’t say enough good about Caitlyn our sales woman! I called several days before our visit to put a hold on a truck for my son for his 18th birthday! He had been watching this truck for a few weeks. So I called several days before our visit to put a hold on a truck for my son for his 18th birthday! He had been watching this truck for a few weeks. So I tried to surprise him but he figured it out. She never hesitated at all knowing it would be over a week before we could get there. We confirmed day of and she had it out cleaned and ready to go! She even played a little trick on him. He was so happy with the truck and the overall experience! 11/10 recommend Caitlyn at Taylor Ford of Manteno! We even had a little incident at the dealership but they went above and beyond to fix the mishap and EVERYONE was absolutely fantastic! Thank you Caitlyn! More

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Jim and Nick at Taylor Ford of Manteno were excellent to work with. This transaction was 7 months in the making due to a recall on the truck from Ford and the inability to sell the truck before the recall work with. This transaction was 7 months in the making due to a recall on the truck from Ford and the inability to sell the truck before the recall was addressed. I put my deposit down on August 1st, 2024 and have been patiently waiting since then. Jim kept up with me every so often with updates. Nick worked a deal with Ford to assure me the full warranty terms for both the bumper to bumper and powertrain warranties. Since I lived within 250 miles, they delivered the truck, clean and filled with gas, on a trailer. The driver was friendly and knowledgeable of the signing process. All of the paperwork was in order and was incredibly easy to process. If you’re considering buying from Taylor Ford, I wouldn’t hesitate a bit and I’d certainly recommend dealing with Jim Steele for your transaction. More

by JChavez Verified Customer Verified Customer

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