Nick V | Page 10
Express Service Advisor
Ourisman Tri-State Subaru
255 E Cleveland Ave
Newark, DE 19711
150 Reviews
Write a Review150 Reviews of Nick V
October 04, 2021
Have you ever been to a Car Dealership and everyone was genuinely nice? And competent? It turned out that I needed to spend $500 more than expected to service my brakelines and All-Wheel Drive. I had boug genuinely nice? And competent? It turned out that I needed to spend $500 more than expected to service my brakelines and All-Wheel Drive. I had bought my car as certified pre-owned in New York and they did not do everything they should have done. Clearly, they should have done the service I just had to pay for. Thank God this dealership stepped in, told me what would be in best interest to maintain my car over the long-term, and the price was reasonable. I'll probably buy an Electric vehicle from them when the time comes. More
October 01, 2021
Appreciating the ease of making an appointment and the quick service that followed when I brought my car to Matt Slap Subaru for the scheduled maintenance service. The staff were all courteous and helpfu quick service that followed when I brought my car to Matt Slap Subaru for the scheduled maintenance service. The staff were all courteous and helpful. Time to renew my lease for a new 2022 Forester, my third come January, I'm hoping. More
Other Employees Tagged: Laura Hart-Siano , Danielle Celli
October 01, 2021
Quick, explained everything they discovered while getting oil change and tire rotation. They were kind and courteous to an old widowed lady. I felt comfortable and safe and was treated well by the se getting oil change and tire rotation. They were kind and courteous to an old widowed lady. I felt comfortable and safe and was treated well by the service advisor Tim. Good experience More
Other Employees Tagged: Tim Service Adviser
September 30, 2021
Very good service. everybody i talked to was polite, helpful and informative. Saved me a lot of money by successfully wrangling the rusted oxygen sensor off the catalytic converter so that i didn't ne helpful and informative. Saved me a lot of money by successfully wrangling the rusted oxygen sensor off the catalytic converter so that i didn't need to get a new cat. Informative discussion about using a non-OEM cat if it came to that. More
September 18, 2021
Very good service I didn’t have to make an appointment and i was out of there within a hour and a half for 12000 mile service and got a free car wash. and i was out of there within a hour and a half for 12000 mile service and got a free car wash. More
Other Employees Tagged: Chris Montelongo, Laura Hart-Siano
September 17, 2021
Good customer service, will follow through when the company makes a mistake after mistake after mistake. They can never do anything correct the first go around. company makes a mistake after mistake after mistake. They can never do anything correct the first go around. More
August 28, 2021
Who could ask for anything more. From the valet service to initializing the car service it’s all seamless. The representative have patience and professionalism. Before returning my car they reviewed the f to initializing the car service it’s all seamless. The representative have patience and professionalism. Before returning my car they reviewed the findings and what was needed. Well deserved rating. Keep up the good work and thanks. More

