Nick V
Nick V at Ourisman Tri-State Subaru

Nick V | Page 10

Express Service Advisor

Ourisman Tri-State Subaru

255 E Cleveland Ave
Newark, DE 19711

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150 Reviews
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150 Reviews

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150 Reviews of Nick V

October 04, 2021

Dealership Rating
Employee Rating

Have you ever been to a Car Dealership and everyone was genuinely nice? And competent? It turned out that I needed to spend $500 more than expected to service my brakelines and All-Wheel Drive. I had boug More

by Karla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2021

Ourisman Tri-State Subaru responded

Thank you for taking the time to post your 5-star review. We appreciate your support!

October 01, 2021

Dealership Rating
Employee Rating

Appreciating the ease of making an appointment and the quick service that followed when I brought my car to Matt Slap Subaru for the scheduled maintenance service. The staff were all courteous and helpfu More

by StanGlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laura Hart-Siano , Danielle Celli

Oct 04, 2021

Ourisman Tri-State Subaru responded

Thanks for the 5 star rating. We appreciate you choosing our dealership

October 01, 2021

Dealership Rating
Employee Rating

Quick, explained everything they discovered while getting oil change and tire rotation. They were kind and courteous to an old widowed lady. I felt comfortable and safe and was treated well by the se More

by jimmykemp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Service Adviser

Oct 04, 2021

Ourisman Tri-State Subaru responded

Thank you for taking the time to post your 5-star review. We appreciate your support!

September 30, 2021

Dealership Rating
Employee Rating

My service was timely and quick, all work was done well and I'm sure will help keep our Subaru running well. More

by kennard57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2021

Ourisman Tri-State Subaru responded

Thank you for the review and kind words!

September 30, 2021

Dealership Rating
Employee Rating

Very good service. everybody i talked to was polite, helpful and informative. Saved me a lot of money by successfully wrangling the rusted oxygen sensor off the catalytic converter so that i didn't ne More

by tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2021

Ourisman Tri-State Subaru responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again!

September 18, 2021

Dealership Rating
Employee Rating

Very good service I didn’t have to make an appointment and i was out of there within a hour and a half for 12000 mile service and got a free car wash. More

by noonan63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 17, 2021

Dealership Rating
Employee Rating

Good customer service, will follow through when the company makes a mistake after mistake after mistake. They can never do anything correct the first go around. More

by Dissatisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 22, 2021

Ourisman Tri-State Subaru responded

We are unsure if you had a positive or negative experience with our dealership. If the experience was negative please let us know so that we can have a discussion regarding your time here at Matt Slap Subaru. Thanks, Ben Slap, Service Director

Sep 22, 2021

Dissatisfied customer responded

It was very negative. As always the service you provided was not good. You are welcome to call me and discuss. I

August 28, 2021

Dealership Rating
Employee Rating

Who could ask for anything more. From the valet service to initializing the car service it’s all seamless. The representative have patience and professionalism. Before returning my car they reviewed the f More

by fs137yas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2021

Ourisman Tri-State Subaru responded

Thank you for the 5-star review! We hope you continue to choose Matt Slap Subaru for all your vehicle needs!

August 14, 2021

Dealership Rating
Employee Rating

Customer since 1998, on 2nd Forester. At less than 50k,my 2008 is kept going in your capable hands. Remodel and added car wash good. More

by junerobbins
Recommend Dealer
Yes

Other Employees Tagged: Female checked me out..dont know

Aug 17, 2021

Ourisman Tri-State Subaru responded

Thank you for the outstanding feedback! We are always happy to assist!

August 14, 2021

Dealership Rating
Employee Rating

Courteous staff short wait comfortable environment job well done excellent More

by Josmag914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2021

Ourisman Tri-State Subaru responded

Thank you for taking the time to share your positive experience and 5-star review!

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