Nick V
Nick V at Ourisman Tri-State Subaru

Nick V | Page 11

Express Service Advisor

Ourisman Tri-State Subaru

255 E Cleveland Ave
Newark, DE 19711

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150 Reviews
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150 Reviews

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150 Reviews of Nick V

August 11, 2021

Dealership Rating
Employee Rating

Matt Subaru dealer Service is not good they don’t check your car they don’t drive your car The Talking your car is fine More

by nahidaquddus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 19, 2021

Ourisman Tri-State Subaru responded

We’re sorry you had a bad experience! Customer satisfaction is our #1 priority! Can you please call me directly so I can resolve this issue! Eve Slap Matt Slap Subaru (302) 453-9900

July 31, 2021

Dealership Rating
Employee Rating

Everyone’s polite, Waiting area is very clean. Estimated time for service is accurate. Prices are posted and reasonable. My business is appreciated which makes me want to return. More

by Retired gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Fox

Aug 17, 2021

Ourisman Tri-State Subaru responded

We are happy we could make your experience a positive one! We hope to be of service to you again!

July 30, 2021

Dealership Rating
Employee Rating

The service was excellent the gentleman at the service counter walked me through very thing that had to be done I had my car back with in few hours I was happy with the work that was performed excellent More

by Vass1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2021

Ourisman Tri-State Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

July 30, 2021

Dealership Rating
Employee Rating

Went in for oil change , greet at car by a young lady who took all info and then proceed in with me and gave to clerk and my oil changed and car washed in less than 30 mins. This was a wonderful experience. More

by sachetta2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike R

Aug 17, 2021

Ourisman Tri-State Subaru responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day!

July 06, 2021

Dealership Rating
Employee Rating

Matt Slap Subaru has Great people and Fantastic service. My experience is always the same each and every time I bring my car in for servicing. More

by faisaki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2021

Ourisman Tri-State Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs!

July 05, 2021

Dealership Rating
Employee Rating

I have always had a good experience with Matt Slap whether it was to purchase or getting service. More

by vccooper57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2021

Ourisman Tri-State Subaru responded

Thank you for the great review! We look forward to continuing to serve you in the future!

July 01, 2021

Dealership Rating
Employee Rating

Dealership was very busy as usual. Everyone eas was pleasant and helpful. The only issue I had was my $5.00 coupon that I presented to the service desk was not applied to my bill. I feel petty even b More

by howells9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

July 01, 2021

Dealership Rating
Employee Rating

Always amazing service and always on time. Never disappoint you. More

by Cvtsiouplis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2021

Ourisman Tri-State Subaru responded

Thank you for the outstanding review! Our team is always happy to assist!

June 30, 2021

Dealership Rating
Employee Rating

Nick in the Service Department was courteous, helpful, and efficient. For the first time I took advantage of the complimentary ride home and then back to Subaru to pick up the car. All went smoothly. I More

by patty from nagasaki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2021

Ourisman Tri-State Subaru responded

Patty, thank you for taking the time to share your experience and 5-star review! We are so happy to hear we delivered such a great experience!

June 26, 2021

Dealership Rating
Employee Rating

My recent service experience was much better than past experiences. More

by Ruthwc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2021

Ourisman Tri-State Subaru responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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