Great and quick service Great and quick service.
Nicole is a great asset to the team and explains everything throughly.
Nicole is a great asset to the team and explains everything throughly.
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by Andrewjaysmith
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
Feb 06, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
Nice dealership has a coffee machine while u waiting for
ur vehicle.. Friendly clean waiting area
ur vehicle.. Friendly clean waiting area
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by charger61667
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
Feb 06, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Great job The service was great , Nicole kept me informed
and returned my calls when I called to check on the status of my car .
and returned my calls when I called to check on the status of my car .
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by Kee-kee
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
Feb 06, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
Dropped the car off for state inspection at 7:45 am.
Did not get a notice to pick it up until 5:45 pm. Luckily we got there at 5:55 to pick it up. Glad it have it done the same day.
Did not get a notice to pick it up until 5:45 pm. Luckily we got there at 5:55 to pick it up. Glad it have it done the same day.
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by Lincoln
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
Feb 06, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
Great experience each time coming there The dealership
from sales parts and service do an amazing job on each of my vehicles
from sales parts and service do an amazing job on each of my vehicles
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by mzcolley80
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
Feb 06, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
I've purchased 2 cars from this location, both had issues
within the first month of ownership, where one took multiple visits to get fixed, and the other the dealer would not support as the lead mechanic was
within the first month of ownership, where one took multiple visits to get fixed, and the other the dealer would not support as the lead mechanic was not supportive (coolant leak tho it was confirmed as an issue by openair jeeps). Outside of maintenance, inspections feel deceitful, as recommendations are farfetched and exaggerated.
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by Painfullsoup0
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
Jan 26, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
"Painfullsoup0" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Great work.
They were able to fix my car at the last minute in just a few hours.
They were able to fix my car at the last minute in just a few hours.
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by lissaliss
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
Jan 26, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
Everytime I explain a problem to her about my vehicle,
she counters with contradictory explanations and words of doubt and disbelief. It is stressful, difficult, and challenging talking to her.
she counters with contradictory explanations and words of doubt and disbelief. It is stressful, difficult, and challenging talking to her.
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by jltaylor1435
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
Jan 26, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Jan 25, 2026 -
jltaylor1435 responded
Everytime I explain a problem to her about my vehicle, she counters with contradictory explanations and words of doubt and disbelief. It is stressful, difficult, and challenging talking to her
Car smelled like cigarettes when I picked it up and
forgot sticker and to reset dash
forgot sticker and to reset dash
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by bella.merritt622
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jennifer Griffith
Jan 26, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
Thank you for bringing this to our attention, Bella. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.
I was given an 18 point inspection on 1/14 and advised
some things were needed. I got spark plugs changed and state inspection. I brought the Jeep back on 1/17 and received a completely different 18 point
some things were needed. I got spark plugs changed and state inspection. I brought the Jeep back on 1/17 and received a completely different 18 point inspection along with Nicole stating that the condition the car is in it would not pass state inspection even though you all had inspected and passed the vehicle on 1/14. Very contradicting information. I was indirectly denied the option to speak with a tech and was stuck speaking with Nicole whom could not answer my questions regarding my vehicle. I've lost all trust with Southern
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by Santiful_terra
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
Jan 26, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
T'erra. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.
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