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Nicole Damiano

Overview Reviews (517) Inventory (226)

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Nicole Damiano

Nicole Damiano | Page 32

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9

517 Reviews

Overview Reviews (517) Inventory (226)

4.9

517 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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517 Reviews of Nicole Damiano

July 25, 2024

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Employee Rating

They were very clear Curtis and I took care of everything I needed and and everything was fine I needed and and everything was fine More

by FRANKNDILULLO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Patrick Piro, Kerry Monica, Jr., Ekaterina Espinosa, Bert Gomez, Eric Senatore , Keith Conroy, Lindsey Mulrain, Kathy Ottmer

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Aug 01, 2024 -

Lester Glenn Subaru responded

Hi FRANKNDILULLO, Thank you for your feedback! We’re glad to hear that Curtis took care of everything you needed and that everything went smoothly. If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 25, 2024

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Employee Rating

Nicole is so pleasant to have as a representative here. My vehicle was taken on time n completed in a timely manner Thank you My vehicle was taken on time n completed in a timely manner Thank you More

by MISSMAMORE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 01, 2024 -

Lester Glenn Subaru responded

Hi MISSMAMORE, Thank you for your kind words! We’re pleased to hear that Nicole made your experience pleasant and that your vehicle was serviced on time and efficiently! If you need anything else or have more questions, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 23, 2024

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Employee Rating

The service department was outstanding from top to bottom. Everyone starting with the Service Director Kerry Monica to the customer service team was extremely friendly and attentive. Kerry responded A bottom. Everyone starting with the Service Director Kerry Monica to the customer service team was extremely friendly and attentive. Kerry responded ASAP to all my email inquiries. They fixed my problems quickly, provided a loaner car and there were no problems. It was a very pleasant surprise as most businesses provide poor response time and customer service. Very refreshing and I would highly recommend this dealership!!! Thank you. More

by DM0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Eric Senatore , Keith Conroy

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Aug 01, 2024 -

Lester Glenn Subaru responded

Hi DM0, Thank you for the outstanding review! We’re thrilled to hear that our Service Director Kerry, the customer service team, and everyone involved made your experience smooth and pleasant! We appreciate your recommendation and are delighted that our responsiveness and service exceeded your expectations! If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 18, 2024

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Employee Rating

Nicole always extremely busy. Always so personal got to love her. Subaru scored when they hired her. Always so personal got to love her. Subaru scored when they hired her. More

by JLBLBEACH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 01, 2024 -

Lester Glenn Subaru responded

Hi JLBLBEACH, Thank you for your kind words! We’re thrilled to hear that Nicole's personal touch and dedication have made a positive impact! We're proud to have her on our team. If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 17, 2024

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All staff were attentive and knowledgeable and provided excellent customer service. All questions were readily answered in regard to my vehicle issue. excellent customer service. All questions were readily answered in regard to my vehicle issue. More

by cynthia.mccourt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Ekaterina Espinosa , Keith Conroy

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Aug 01, 2024 -

Lester Glenn Subaru responded

Hi cynthia.mccourt, Thank you for the great feedback! We’re pleased to hear that our team was attentive, knowledgeable, and provided excellent customer service! We’re glad all your questions about your vehicle issue were answered. If you need anything else, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 17, 2024

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Pleasant people, quick & convenient service. Nicole is a gem. I especially appreciate the pop corn. Nicole is a gem. I especially appreciate the pop corn. More

by DANBILINSKI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 02, 2024 -

Lester Glenn Subaru responded

Hi DANBILINSKI, Thank you for your kind words! We're glad to hear that you had a pleasant experience with quick and convenient service! Nicole will be thrilled to hear your feedback, and we're happy you enjoyed the popcorn! If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 17, 2024

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Employee Rating

Service was a wonderful experience. Nicole provided me with additional information which assisted me in deciding about future service. Nicole provided me with additional information which assisted me in deciding about future service. More

by JOHNIPPOLITI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Patrick Piro, Will Stefanski

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Aug 02, 2024 -

Lester Glenn Subaru responded

Hi JOHNIPPOLITI, Thank you for the great feedback! We’re pleased to hear that Nicole provided you with helpful information for your future service needs! We’re glad your experience was wonderful! If you have any more questions or need assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 17, 2024

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Employee Rating

Nicole is always amazing and always goes above and beyond the call of duty. She is caring, empathetic, and professional, which makes you know as a customer that you are in good hands. From insisting on a shu the call of duty. She is caring, empathetic, and professional, which makes you know as a customer that you are in good hands. From insisting on a shuttle ride, to researching extended warranty coverage, she hits every mark when it comes to fulfilling the Subaru promise to its customers. As far as Lester Glenn Subaru as a whole, it is an overall good experience, but not great. The Collision Center is disorganized and cannot keep track of paperwork, so I never got the sticker for my car hood. I also find the constant marketing about trade up offer and the persistently annoying sales people a turn off. More

by Michele Fury

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 02, 2024 -

Lester Glenn Subaru responded

Hi Michele, Thank you for your detailed feedback. We’re thrilled to hear that Nicole consistently goes above and beyond to provide caring and professional service. We’ll make sure to pass along your kind words to her! We’re sorry to hear about the issues you experienced with the Collision Center. Your feedback is invaluable, and we’ll work on addressing these concerns to improve our service. If you need anything else or have more feedback, please don’t hesitate to reach out. Happy Driving, The Lester Glenn Subaru Team

July 16, 2024

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Employee Rating

I had a good experience at Lester glen. Nicole is very nice and explains everything clearly, Nicole is very nice and explains everything clearly, More

by IRENERUDY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 02, 2024 -

Lester Glenn Subaru responded

Hi IRENERUDY, Thank you for your feedback! We’re glad to hear that you had a good experience with us and that Nicole was nice and clear in her explanations! If you need anything else or have further questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 16, 2024

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Employee Rating

Just like every other time I have come in for my oil change, things went smoothly and we're painless. Nicole's display of professionalism and how personable she was is such an amazing unique combination change, things went smoothly and we're painless. Nicole's display of professionalism and how personable she was is such an amazing unique combination. More

by kkass2469

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 02, 2024 -

Lester Glenn Subaru responded

Hi kkass2469, Thank you for your continued trust in us! We’re glad to hear that your oil change experience went smoothly and painlessly! Nicole will be thrilled to hear your kind words about her professionalism and personable approach. If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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