Nicole Damiano
Nicole Damiano at Lester Glenn Subaru

Nicole Damiano | Page 48

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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5.0
574 Reviews
5.0

574 Reviews

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574 Reviews of Nicole Damiano

March 21, 2024

Dealership Rating
Employee Rating

Nicole is very courteous and professional. Very pleased with my first experience with her., and my car was ready in the time she said it would be More

by HEIRESS42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Lester Glenn Subaru responded

Hi HEIRESS42, Thank you for sharing your experience with us! We're delighted to hear that Nicole provided you with courteous and professional service. Ensuring that your car was ready within the promised time is a priority for us, and we're glad to know that your first experience with her met your expectations. If you ever need anything else or want to share more about your experience, feel free to reach out. We're here to assist you! Happy Driving, The Lester Glenn Subaru Team

March 21, 2024

Dealership Rating
Employee Rating

I always feel like I’m the most important customer there! I greeted with friendliness. More

by KATFAIR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Redwood

Mar 22, 2024

Lester Glenn Subaru responded

Hi KATFAIR5, Thank you for your kind words! We're delighted to hear that you always feel like the most important customer when you visit us. Providing friendly and attentive service to each of our customers is our priority, and we're glad to know that you've experienced this firsthand. If you ever need anything else or want to share more about your experience, feel free to reach out. We're here to assist you! Happy Driving, The Lester Glenn Subaru Team

March 20, 2024

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Employee Rating

I am always pleased with the service department at Lester Glenn Subaru. Nicole is excellent to deal with. She explains everything so there are no surprises. The technicians are wonderful. I always make an ap More

by cpicciallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Lester Glenn Subaru responded

Hi cpicciallo, Thank you for your positive feedback! We're thrilled to hear that you're always pleased with our service team! It's fantastic to know that Nicole provides excellent service, explaining everything thoroughly to avoid surprises. We're also glad to hear that the technicians are wonderful and that your appointments are timely and efficient. If you ever need anything else or want to share more about your experience, feel free to reach out. We're here to assist you! Happy Driving, The Lester Glenn Subaru Team

March 15, 2024

Dealership Rating
Employee Rating

I waited 3. 5 hrs before I was offered a loner car. They seemed to have trouble determining why my check tire icon was lit. More

by PATTIMCFARLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 26, 2024

Lester Glenn Subaru responded

Hi PATTIMCFARLIN, We're truly sorry for the extended wait you experienced during the initial diagnostic process. We understand that waiting for 3.5 hours can be frustrating, and we apologize for any inconvenience it caused! Our team worked diligently to determine the cause of the check tire icon being lit, and we apologize for any challenges encountered during the diagnosis. Electrical repairs can be complex, and we appreciate your patience as we worked to resolve the issue. Thank you for your understanding, and please don't hesitate to reach out if you have any further questions or concerns. We appreciate your business and the opportunity to serve you. Happy Driving, The Lester Glenn Subaru Team

March 15, 2024

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Employee Rating

When I bought my CrossTrek in 2019 I purchased 5 years worth of oil changes and tire rotations. This is the 5th year, and LG, including Nicole, has done exactly as promised. They are always ready as sched More

by RYDER1027
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Piro

Mar 15, 2024

Lester Glenn Subaru responded

Hi RYDER1027, Thank you for your detailed review! We're thrilled to hear that you've had a consistently positive experience with us over the years. Providing timely and reliable service is what we aim for, and we're glad we could deliver on our promises. We'll be sure to pass along your kind words to Nicole and Patrick. If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

March 14, 2024

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Employee Rating

GREAT CUSTOEMR SERVICE - we like Eric's Beard what a guy yes yes yes yes yes More

by urfave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Ekaterina Espinosa, Bert Gomez , Keith Conroy, Kathy Ottmer

Mar 15, 2024

Lester Glenn Subaru responded

Hi urfave, Thank you for your enthusiastic review! We're thrilled to hear that you received great customer service and that you appreciate Eric's beard – what a guy indeed! We'll be sure to pass along your kind words to him. If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

March 14, 2024

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Employee Rating

Everything is neat and clean. The help are polite. They get you out very fast. More

by OLDJAMESFRANCIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2024

Lester Glenn Subaru responded

Hi OLDJAMESFRANCIS, Thank you for your review! We're delighted to hear that you found everything neat and clean and that our team was polite and efficient. Providing a pleasant and speedy experience is what we aim for, and we're glad to know that we met your expectations. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

March 12, 2024

Dealership Rating
Employee Rating

Great service and communication. Fast, friendly service.. Seamless, stress free experience. Clean loaner vehicle provided. Kathy is amazing More

by SHGOOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Ottmer

Mar 13, 2024

Lester Glenn Subaru responded

Hi SHGOOLD, Thank you for your kind words and for choosing us for your automotive needs! We're delighted to hear that you had a great experience with our team. Providing fast, friendly service and ensuring a seamless, stress-free experience is always our goal. It's fantastic to hear that Kathy made such a positive impression on you! If you ever need anything else or have more feedback to share, please feel free to reach out. Enjoy your clean loaner vehicle, and we look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

March 12, 2024

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Employee Rating

Service personnel are always courteous, professional and knowledgeable. Always kept informed as service appointment progresses. More

by FirstSubaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Lester Glenn Subaru responded

Hi FirstSubaru, Thank you for your positive feedback! We're thrilled to hear that our service personnel have consistently provided you with courteous, professional, and knowledgeable service! Keeping you informed throughout your service appointment is important to us, and we're glad we could meet your expectations. If you ever need anything else or have more feedback to share, don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

March 11, 2024

Dealership Rating
Employee Rating

Nicole is great! She immediately understood our problem and our concerns. She went to bat for us and was able to satisfy our needs. We highly recommend Nicole and Les More

by ELENA324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Lester Glenn Subaru responded

Hi ELENA324, Thank you for your wonderful feedback! We're thrilled to hear that Nicole provided excellent service by understanding your problem and concerns, and then going above and beyond to satisfy your needs! Your recommendation means a lot to us, and we appreciate your trust in both Nicole and us! If you ever need anything else or have more feedback to share, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

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