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Nicole Dobbs
Nicole Dobbs at Elder Ford of Tampa

Nicole Dobbs | Page 10

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
257 Reviews
4.6

257 Reviews

Write a Review

257 Reviews of Nicole Dobbs

September 08, 2024

Dealership Rating
Employee Rating

Always transferred around. No returned phone calls. Even while in the service center too many conflicting messages. More

by themadisons813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 09, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

September 08, 2024

Dealership Rating
Employee Rating

Elder Ford service is amazing. They are extremely helpful and knowledgeable and provide frequent updates and options. More

by rustmann3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Jennifer Perez, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

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Sep 10, 2024

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

September 06, 2024

Dealership Rating
Employee Rating

Great service with the best prices around. We have been back multiple times and will continue in the future. More

by miket7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Jennifer Perez, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro , Nabil Brohmi

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Sep 07, 2024

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 01, 2024

Dealership Rating
Employee Rating

No complains at all, always at the top of my list. Nothing less than a 5 star. More

by Ivans_braganza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

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Sep 06, 2024

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Elder Ford of Tampa as your first choice for service!

August 30, 2024

Dealership Rating
Employee Rating

I love it so much. I wish i came here more often. Quick lane is the best More

by 579091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Jennifer Perez, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

Report | Print
Sep 02, 2024

Elder Ford of Tampa responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope you continue to choose Elder Ford of Tampa for all your vehicle needs! Take care!

July 19, 2024

Dealership Rating
Employee Rating

Nicole made the process easy and was wonderful to deal and communicate kept in touch the entire time More

by kheft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 16, 2024

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 18, 2024

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Employee Rating

Super friendly and very good at getting back with you quickly. I Highly recommend them. More

by annamelgarrd4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Jennifer Perez, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

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Aug 16, 2024

Elder Ford of Tampa responded

Hi, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 17, 2024

Dealership Rating
Employee Rating

Elder Ford of Tampa has been one of the greatest experience for me in purchasing a vehicle. The service and maintenance care has been superb. I am very pleased 😀 More

by BERTHALEAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Jennifer Perez, Andrew Gentile, Peter Nieves, James Decaro

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Aug 16, 2024

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for the great review!

July 11, 2024

Dealership Rating
Employee Rating

Very friendly and professional. Nicole always does a great job taking care of me and my vehicles. More

by BBD951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 16, 2024

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 07, 2024

Dealership Rating
Employee Rating

Every time I go there I have great service everyone is always offering their hand to help me with anything I have done to my truck More

by yoggie990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Jennifer Perez, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

Report | Print
Aug 16, 2024

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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