Nicole Dobbs | Page 9

Issues for which I brought the 2013 Ford flex in were only partially fixed. Low oil pressure light still comes on intermittently on the dashboard only partially fixed. Low oil pressure light still comes on intermittently on the dashboard More

by Carlos Verified Customer Verified Customer

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Awesome service, very courteous and helpful and do the job fast and the right way. Thanks job fast and the right way. Thanks More

by hector.orsini Verified Customer Verified Customer

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Super fast service nothing but the best, the service advisor and technician were very knowledgeable and precise advisor and technician were very knowledgeable and precise More

by Kevin Verified Customer Verified Customer

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I’ve purchased a few vehicles from ELDER FORD and I have satisfied with the cars and the complete service. They make sure my vehicle is serviced and always in tip top shape. I can’t wait for the trucks be m satisfied with the cars and the complete service. They make sure my vehicle is serviced and always in tip top shape. I can’t wait for the trucks be more affordable for me. More

by Happy Vehicle Owner Verified Customer Verified Customer

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Nicole was responsive and kept everything straightforward and easy. There was no pressure to do more than I wanted. But I was fully informed on the condition of my vehicle. and easy. There was no pressure to do more than I wanted. But I was fully informed on the condition of my vehicle. More

by SDKIMBLER Verified Customer Verified Customer

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Dan was amazing and went above and beyond for my repair! The repair and warranty work was completed very quick and I appreciate all the communication along the way. Thank you! The repair and warranty work was completed very quick and I appreciate all the communication along the way. Thank you! More

by Christina B Verified Customer Verified Customer

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Fast, friendly and efficient! Overall great experience!Will recommend to my friends! Thank you so much! Overall great experience!Will recommend to my friends! Thank you so much! More

by ajo463 Verified Customer Verified Customer

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Nicole, Johanna, Dylan at top notch pros to work with. They really made my experience less stressful with all the issues I had with my truck. Salesman Caesar is a very nice person but as a sales rep I They really made my experience less stressful with all the issues I had with my truck. Salesman Caesar is a very nice person but as a sales rep I expect a better attention to detail in regards to the truck having wheels that are painted differently, broken antenna, old wipers on the truck and one used tire on the right rear of the truck. I know it’s my responsibility to check these things as well but there was a stressful situation with the vehicle being advertised with the wrong milage and then having to deal with the wrong pricing. Overall I’m grateful to have gotten a somewhat decent truck but after all the issues of the transmission, the spark plugs, and coil packs the vehicle smells awful. I can’t get the smell out no matter what chlorine bomb I use and clean the interior. I’m actually taking the trim plastics off and ripping the carpet out right now. Crazy to have to do on a CPO vehicle. The other thing that bothers me are the door dings on this truck. Finance was amazing, the service department is gold standard and wants to help. More

by IPLEETHEFIFTH Verified Customer Verified Customer

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They did help me. I really appreciate it. Thank you so much for your service. I really appreciate it. Thank you so much for your service. More

by omarmostafa49 Verified Customer Verified Customer

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My overall experience was positive. My husband and I came in to trade in both of our cars and buy two brand new vehicles. We did not have problems trading in our vehicles and I was able My husband and I came in to trade in both of our cars and buy two brand new vehicles. We did not have problems trading in our vehicles and I was able to get to work on time that same day. I would recommend that when a customer comes in and requests the best offer available, give them the best offer available the first go round versus the very expensive option. There was some confusion with paying off the previous cars and a couple unexpected issues with the vehicles. However, customer service was great and they honored our agreement and fixed the problems immediately. My husband and I would definitely recommend and purchase vehicles from Elder Ford again. More

by samgibs0803 Verified Customer Verified Customer

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