Nicole Oeser | Page 5

After looking at the limited CRV inventory in my local area and not finding much of interest, I expanded my search area and came across Mohawk Honda about 2 hours away from where I live. I debated for a area and not finding much of interest, I expanded my search area and came across Mohawk Honda about 2 hours away from where I live. I debated for a couple days if it was too far to travel, but decided to take a risk and pay them a visit. It was so worth it! First, their selection of vehicles is CRAZY GOOD. My local dealers might have 10 to 20 used CRV’s…Mohawk had over 100 and they were able to quickly pare that down to a handful which fit what I was looking for (trim, color, price, mileage, etc). Second, I had the pleasure of working with Nicole who is FABULOUS. She quickly had me test driving several vehicles, and on the floor looking at a vehicle in a slightly different color. Then in discussing the CRV I liked the best, there was no hard sale. Price was already competitive (in the KBB “great price” range), so the only negotiation was on my trade-in. They came in a little low compared to what I had in mind for the value, and Nicole was quick to bridge that gap, almost to the point where it was a coin-flip between convenience of doing a trade-in, vs extra cash from selling elsewhere. I opted for cash (less a small Uber fare to get back to Scotia from Albany), but I can easily see someone else opting for convenience. Last, the supporting Team behind Nicole knows their respective areas VERY WELL. Prince (in delivery) did a great job in guiding me thru all the CRV’s features, so much so that I probably won’t open the owner’s manual for a while. Justin (in Business Office) took me thru the paperwork in record-time, compared to marathon-like signing events I’ve had at other dealerships. Overall a great experience from start to finish. Thank you Mohawk Honda! More

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Todd Brandt was great. Explained everything and very professional. Nicole Osser is fantastic got me the deal I wanted on the car I wanted. Awesome. professional. Nicole Osser is fantastic got me the deal I wanted on the car I wanted. Awesome. More

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Nicole Oeser was an excellent salesperson being very personable and knowledgeable about the vehicles we were interested in. Prince Ramnarine described all the features of vehicle the during the deliver personable and knowledgeable about the vehicles we were interested in. Prince Ramnarine described all the features of vehicle the during the delivery process. More

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Nicole, Todd, Patricia and Sondra were AMAZING! I first ended up at Lia Honda and never again will I step foot in there. I am a Mohawk Honda family member for life. ended up at Lia Honda and never again will I step foot in there. I am a Mohawk Honda family member for life. More

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Nicole Oeser was a really good sales representative from the moment that I walked into the dealership. I came into the dealership without an appointment and she was very quick to immediately help me despite the moment that I walked into the dealership. I came into the dealership without an appointment and she was very quick to immediately help me despite what I appear as. Nicole gave my puppy lots of love, and assisted us in choosing a wonderful new Honda Passport for myself, my fiance and my puppy to drive in! The whole experience was fantastic, not to mention the hot chocolate! I hope the team enjoyed seeing the puppy. More

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Everyone at Mohawk Honda was more than accommodating and friendly. I felt like everyone was genuinely happy to help me which I really appreciate. I would highly recommend this dealership to anyone intereste friendly. I felt like everyone was genuinely happy to help me which I really appreciate. I would highly recommend this dealership to anyone interested in buying a car!! More

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Nicole made trading in our family car for a new car so easy and fast! I was so impressed about all the details I could complete from home, and how respectful she was of our safety and time but spending li easy and fast! I was so impressed about all the details I could complete from home, and how respectful she was of our safety and time but spending little time inside the dealer. After all the information was completed over the phone we set a date to come in and pick up our new car. She met us with a smiling face and got us right to business! We learned about the technology, with Prince, in the new car and then went right to signing with Rob in finance! It was so incredibly fast. Thank you for the best treatment Nicole! Nicole helped me find the perfect color and interior I was looking for at a price we were comfortable with.. I would recommend Mohawk Honda to anyone in the market for a new or used car. The team is so friendly and easy to work with. The finance manager Rob, was thoughtful about our time with a newborn in the office. He was friendly and personable. More

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I happily did a rating recently but I omitted one person who was very helpful. He was Todd Brandt - Delivery Specialist. He sat with me and explained all the interior functions. He was very patient becaus who was very helpful. He was Todd Brandt - Delivery Specialist. He sat with me and explained all the interior functions. He was very patient because I asked him to repeat things “Many” times for me because I am hard of hearing. He was excellent. A fine young man who should be a salesperson! He would be excellent. Thank you Todd!!! More

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I always go to Mohawk Honda! My salesperson,Nicole Oeser, was terrific. She was very knowledgeable and patient. She understood my needs and made it possible for me to buy my Honda Pilot. Thanks Nicole and a was terrific. She was very knowledgeable and patient. She understood my needs and made it possible for me to buy my Honda Pilot. Thanks Nicole and all the staff at Mohawk Honda!🤗 More

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Appreciate the hard work and dedication to customer service. Always consistent follow up and quality work. Thank you Linda, Chris, Nicole, Jake, Todd, & Jamison! AVMjr service. Always consistent follow up and quality work. Thank you Linda, Chris, Nicole, Jake, Todd, & Jamison! AVMjr More

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