Nilay Desai
Nilay Desai at Honda of Freehold

Nilay Desai | Page 13

Service Advisor

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.8
174 Reviews
4.8

174 Reviews

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174 Reviews of Nilay Desai

February 04, 2024

Dealership Rating
Employee Rating

I thought the service department was fair however, it was quite slow this day I believe not enough employees on the shift. I bought a new car same day never got my Honda of Freehold sweatshirt as promised. More

by sandow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 23, 2024

Dealership Rating
Employee Rating

All the service advisors are extremely knowledgeable and helpful and willing to assist in any matter More

by divijanand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Craven

January 23, 2024

Dealership Rating
Employee Rating

It’s good and the service which they were giving and explained well. Much appreciated More

by jsekhar.raja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 20, 2024

Dealership Rating
Employee Rating

Good first time experience- Nilay was very helpful and kept me informed through the time I spent at Honda of Freehold More

by SFG1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 18, 2024

Dealership Rating
Employee Rating

Dealership is awesome. I had a great experience with them. They are prompt and organized. More

by JELLYSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Kocak

January 14, 2024

Dealership Rating
Employee Rating

Cole is extremely efficient, professional, personable, and seemingly honest. I appreciate his personal approach, where he works with you to understand where you are coming from. He also understands the More

by TJDEMATTIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Craven

January 06, 2024

Dealership Rating
Employee Rating

The purchase of a new CRV hybrid was enjoyable, and the dealership was willing to negotiate More

by sandow1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Esposito

December 15, 2023

Dealership Rating
Employee Rating

Nice work good employee take ar me good explaining very good ad very kind employees to costumer More

by KPATEL2081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 14, 2023

Dealership Rating
Employee Rating

Less than a month ago, I had routine service including “battery maintenance “. I thought all was fine. Now I return with a dead battery that AAA had to restart so that I could bring it in. Battery is old More

by CHEZKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 10, 2023

Dealership Rating
Employee Rating

They always let me know what service is needed at the time and wait times. More

by KCDOG80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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