Nilay Desai
Nilay Desai at Honda of Freehold

Nilay Desai | Page 15

Service Advisor

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.8
168 Reviews
4.8

168 Reviews

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168 Reviews of Nilay Desai

April 17, 2023

Dealership Rating
Employee Rating

Took car to have broken lug / frozen wheel stud replaced. This is the third one needing replacement in less than a year. Car is only serviced by Honda. Honda needs to find a solution. More

by SONORMIKE
Recommend Dealer
Yes

April 15, 2023

Dealership Rating
Employee Rating

The service department is very friendly and helpful. I also appreciated the shuttle service home and back when leaving my car. More

by GLEONE0627
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 09, 2023

Dealership Rating
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Car was serviced on time and I was kept updated about progress. Waiting room was clean and there were complimentary refreshments. More

by Gil
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 10, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review.

April 03, 2023

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Employee Rating

My service advisor is very helpful also very grate service, I recommend honda freehold to others More

by masroorjafery
Service Price Transparency
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Recommend Dealer
Yes
Apr 10, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this review. It brings us great joy to know that you were satisfied.

March 31, 2023

Dealership Rating
Employee Rating

Aigner Glasgow is a totally excellent service rep; he went over every detail with me, explained what needed to be done, and what needed to be done immediately and what could possibly wait until next time More

by Deacon George
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa , Aigner Glasgow

Mar 31, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments to the staff. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day!

March 27, 2023

Dealership Rating
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Prompt and courteous service. Professionalism mixed with personal touch. The service provided was better than at other Honda dealerships I have encountered More

by Hetal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Honda of Freehold responded

It brings us great joy to know that you were satisfied. If there is anything else we can do for you, feel free to reach out to us anytime.

Mar 27, 2023

Hetal responded

Thank you.

March 09, 2023

Dealership Rating
Employee Rating

The dealership provided excellent customer service. They communicated very well throughout my service experience. They went above and beyond. More

by San F
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 11, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. We pride ourselves on wonderful reviews such as yours. Have a great day!

January 31, 2023

Dealership Rating
Employee Rating

keep up the good work. I haven't been disappointed.I would recommend this location More

by vagrusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa , Aigner Glasgow

Feb 01, 2023

Honda of Freehold responded

Thank you for taking the time to post this great review. I will pass your comments along to the staff.

January 30, 2023

Dealership Rating
Employee Rating

Great service . My service manager Mr.Nilay was very clear and precise to explain the cost for service, the time service will take and why the service is needed. He More

by SEKHARATWORK
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 30, 2023

Dealership Rating
Employee Rating

Quick and efficient service lead by a great manager. All staff is friendly and helpful More

by FERPAULIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa , Aigner Glasgow

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