174 Reviews
Write a Review174 Reviews of Nilay Desai
July 03, 2023
Always able to help with issues. Had a bubble on my tire and did not have an appointment and I was taken in to have the issue taken care of. Had a bubble on my tire and did not have an appointment and I was taken in to have the issue taken care of. More
Other Employees Tagged: Luis Sousa
June 28, 2023
Best service in this area. Very honest and open. Prices are fair also. Will come again. Very honest and open. Prices are fair also. Will come again. More
Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa , Aigner Glasgow
June 19, 2023
Went in for an oil change and no matter what each time the work recommended is 700 or more. The service took longer than a day and received a loaner car. Had to wait a long time for my service rep to g the work recommended is 700 or more. The service took longer than a day and received a loaner car. Had to wait a long time for my service rep to give me the car while other service reps were at their desks doing nothing and the sales department was playing ping pong. Was told there was a service fee if I used my credit card so had to bring a check. Was told the car was washed and where it was. The car was not washed!!!!!! I have had many years with my Civic. The car itself is excellent but the service department is the only reason I would look at other cars when I am ready to purchase. More
June 14, 2023
have yet to have a good experience with this service center; staff overall are fine but the process is very frustrating to get appointment and disappointing to set appt yet not be able to get car back t center; staff overall are fine but the process is very frustrating to get appointment and disappointing to set appt yet not be able to get car back the same day. an 11am appt should not result in a 4:30 text about finding out the status PLUS suggested other work. when declined additional work was informed the car would not be ready same day. very inconvenient More
April 30, 2023
Great service eric really helpful ,, looking forward I'm happy with dealership definitely recommend to my friends happy with dealership definitely recommend to my friends More
Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa , Aigner Glasgow
April 17, 2023
Took car to have broken lug / frozen wheel stud replaced. This is the third one needing replacement in less than a year. Car is only serviced by Honda. Honda needs to find a solution. This is the third one needing replacement in less than a year. Car is only serviced by Honda. Honda needs to find a solution. More

