Nilay Desai
Nilay Desai at Honda of Freehold

Nilay Desai | Page 16

Service Advisor

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.8
174 Reviews
4.8

174 Reviews

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174 Reviews of Nilay Desai

March 31, 2023

Dealership Rating
Employee Rating

Aigner Glasgow is a totally excellent service rep; he went over every detail with me, explained what needed to be done, and what needed to be done immediately and what could possibly wait until next time More

by Deacon George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa , Aigner Glasgow

Mar 31, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments to the staff. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day!

March 27, 2023

Dealership Rating
Employee Rating

Prompt and courteous service. Professionalism mixed with personal touch. The service provided was better than at other Honda dealerships I have encountered More

by Hetal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Honda of Freehold responded

It brings us great joy to know that you were satisfied. If there is anything else we can do for you, feel free to reach out to us anytime.

Mar 27, 2023

Hetal responded

Thank you.

March 09, 2023

Dealership Rating
Employee Rating

The dealership provided excellent customer service. They communicated very well throughout my service experience. They went above and beyond. More

by San F
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. We pride ourselves on wonderful reviews such as yours. Have a great day!

January 31, 2023

Dealership Rating
Employee Rating

keep up the good work. I haven't been disappointed.I would recommend this location More

by vagrusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa , Aigner Glasgow

Feb 01, 2023

Honda of Freehold responded

Thank you for taking the time to post this great review. I will pass your comments along to the staff.

January 30, 2023

Dealership Rating
Employee Rating

Great service . My service manager Mr.Nilay was very clear and precise to explain the cost for service, the time service will take and why the service is needed. He More

by SEKHARATWORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 30, 2023

Dealership Rating
Employee Rating

Quick and efficient service lead by a great manager. All staff is friendly and helpful More

by FERPAULIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa , Aigner Glasgow

January 29, 2023

Dealership Rating
Employee Rating

The staff is very helpful, explaining every detail of the 30k maintenance service and answer my questions on phone on how to monitor engine oil lifecycle. More

by QLUO_99
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 19, 2023

Dealership Rating
Employee Rating

Really good service, transparent pricing. No unnecessary push to upsell. Good experience at the service center More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2023

Honda of Freehold responded

I will pass along these positive comments to the staff. We pride ourselves on wonderful reviews such as yours. It brings us great joy to know that you were satisfied. Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

January 19, 2023

Dealership Rating
Employee Rating

I go to Freehold Honda because I always get great service there! Nilay Desai was the service rep that handled my car this time. He was very professional and helpful and the wait time was NOT TOO LONG. More

by Joanne Galizia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review.

January 16, 2023

Dealership Rating
Employee Rating

I received very prompt service and a thorough, detailed explanation of .what was included in the package and why I needed it. More

by CHRISY.YUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa , Aigner Glasgow

Jan 16, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. We pride ourselves on wonderful reviews such as yours. If there is anything else we can do for you, feel free to reach out to us anytime! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

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