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Nilay Desai
Nilay Desai at Honda of Freehold

Nilay Desai | Page 18

Service Advisor

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.9
180 Reviews
4.9

180 Reviews

Write a Review

180 Reviews of Nilay Desai

January 07, 2023

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Employee Rating

Professionalism at its best! !! It was a pleasure dealing with Cole!!! Great experience as always.. More

by espo1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa , Jonathan Caraballo, Aigner Glasgow

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Jan 12, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

Jan 13, 2023

espo1230 responded

Always a pleasure to deal with HONDA OF FREEHOLD!!!!!!!!

December 29, 2022

Dealership Rating
Employee Rating

My wife’s 2015 pilot is still in the shop for two weeks having electrical problems and they cannot figure it out but Louis Sousa service manager has been helping me out but we still don’t have a car More

by MCBUSMICK2
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Craven, Luis Sousa

Print

December 20, 2022

Dealership Rating
Employee Rating

Very efficient and timely work. I would refer Honda of Freehold to my friends and Family. More

by Scdot52688Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa , Jonathan Caraballo, Aigner Glasgow, Sal Hernandez

Print
Dec 22, 2022

Honda of Freehold responded

Thank you. Happy Holidays!

December 08, 2022

Dealership Rating
Employee Rating

The best dealership I have ever dealt with. Honest, reliable and great service. Highly recommended! A+ More

by VPET49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 09, 2022

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments Nilay. It brings us great joy to know that you were satisfied. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

December 01, 2022

Dealership Rating
Employee Rating

Service and staff were very quick, friendly and helpful. Customer waiting room was very nice More

by CHRISMASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa , Jonathan Caraballo, Aigner Glasgow, Sal Hernandez

Print
Dec 05, 2022

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments to the staff. We pride ourselves on wonderful reviews such as yours. It brings us great joy to know that you were satisfied. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

November 28, 2022

Dealership Rating
Employee Rating

Excellent service. The best part was the free loaner car. Thanks thanks thanks thanks thanks. More

by DAVIDBENTSEN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 28, 2022

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments to Nilay. Happy Holidays!

November 20, 2022

Dealership Rating
Employee Rating

Great experience all personnel were pleasant and helpful. Our service advisor was excellent towards everything they were going to do to the car. More

by TDM0955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JJ

Print
Nov 22, 2022

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments to Nilay and the staff. We pride ourselves on wonderful reviews such as yours. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day!

November 19, 2022

Dealership Rating
Employee Rating

I don’t remember the name of the service advisor. But his advice was professional and it shows that he cared. More

by Wanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott

Print
Nov 22, 2022

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments to Nilay and the staff. We pride ourselves on wonderful reviews such as yours. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day!

November 16, 2022

Dealership Rating
Employee Rating

The best Honda dealer and the best Honda dealership service in New Jersey. I recommend More

by LYDIA.SAMIR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa , Jonathan Caraballo, Aigner Glasgow, Sal Hernandez

Print
Nov 16, 2022

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments to the staff. We pride ourselves on wonderful reviews such as yours. It brings us great joy to know that you were satisfied. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

November 16, 2022

Dealership Rating
Employee Rating

Nilay, who spoke with me, was very nice and clear. Service took a few hours, but was shorter than projected. More

by briannagittens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 16, 2022

Honda of Freehold responded

Thank you so much for the kind review. We will pass along the comments to Nilay and the staff. We look forward to seeing you for your future service. Have a great day!!! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold lsousa@jerseyhonda.com

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