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Nilay Desai
Nilay Desai at Honda of Freehold

Nilay Desai | Page 17

Service Advisor

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.8
174 Reviews
4.8

174 Reviews

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174 Reviews of Nilay Desai

January 15, 2023

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Employee Rating

Service went very well. Everything was done on time and to my satisfaction. The four oil change package is a real bargain. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. We pride ourselves on wonderful reviews such as yours. Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

January 15, 2023

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Employee Rating

Easy to make an appt, friendly staff, love the car report that’s given with what needs to be done after they work on and inspect your car More

by kamkanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I think this was my service advisor

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Jan 16, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. We pride ourselves on wonderful reviews such as yours. Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

January 15, 2023

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Employee Rating

Bedides the nice service, the complimentary coffee and snacks at the waiting area are icing on the cake. More

by macias_hugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. It makes us happy to know that you were satisfied. Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

January 14, 2023

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Employee Rating

Nijal was great to work with and very helpful! Made the experience very smooth and easy More

by ARLINDACOSAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 14, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. It brings us great joy to know that you were satisfied. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

January 07, 2023

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Employee Rating

Professionalism at its best! !! It was a pleasure dealing with Cole!!! Great experience as always.. More

by espo1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa , Jonathan Caraballo, Aigner Glasgow

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Jan 12, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

Jan 13, 2023

espo1230 responded

Always a pleasure to deal with HONDA OF FREEHOLD!!!!!!!!

December 29, 2022

Dealership Rating
Employee Rating

My wife’s 2015 pilot is still in the shop for two weeks having electrical problems and they cannot figure it out but Louis Sousa service manager has been helping me out but we still don’t have a car More

by MCBUSMICK2
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Craven, Luis Sousa

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December 20, 2022

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Employee Rating

Very efficient and timely work. I would refer Honda of Freehold to my friends and Family. More

by Scdot52688Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa , Jonathan Caraballo, Aigner Glasgow, Sal Hernandez

Report | Print
Dec 22, 2022

Honda of Freehold responded

Thank you. Happy Holidays!

December 08, 2022

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Employee Rating

The best dealership I have ever dealt with. Honest, reliable and great service. Highly recommended! A+ More

by VPET49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2022

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments Nilay. It brings us great joy to know that you were satisfied. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

December 01, 2022

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Employee Rating

Service and staff were very quick, friendly and helpful. Customer waiting room was very nice More

by CHRISMASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa , Jonathan Caraballo, Aigner Glasgow, Sal Hernandez

Report | Print
Dec 05, 2022

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments to the staff. We pride ourselves on wonderful reviews such as yours. It brings us great joy to know that you were satisfied. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

November 28, 2022

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Employee Rating

Excellent service. The best part was the free loaner car. Thanks thanks thanks thanks thanks. More

by DAVIDBENTSEN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 28, 2022

Honda of Freehold responded

Thank you so much for taking the time to post this great review. I will pass along these positive comments to Nilay. Happy Holidays!

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