Nilay Desai
Nilay Desai at Honda of Freehold

Nilay Desai | Page 17

Service Advisor

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.9
180 Reviews
4.9

180 Reviews

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180 Reviews of Nilay Desai

January 30, 2023

Dealership Rating
Employee Rating

Great service . My service manager Mr.Nilay was very clear and precise to explain the cost for service, the time service will take and why the service is needed. He More

by SEKHARATWORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 30, 2023

Dealership Rating
Employee Rating

Quick and efficient service lead by a great manager. All staff is friendly and helpful More

by FERPAULIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa , Aigner Glasgow

January 29, 2023

Dealership Rating
Employee Rating

The staff is very helpful, explaining every detail of the 30k maintenance service and answer my questions on phone on how to monitor engine oil lifecycle. More

by QLUO_99
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

January 19, 2023

Dealership Rating
Employee Rating

Really good service, transparent pricing. No unnecessary push to upsell. Good experience at the service center More

by Jamie
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 19, 2023

Honda of Freehold responded

I will pass along these positive comments to the staff. We pride ourselves on wonderful reviews such as yours. It brings us great joy to know that you were satisfied. Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

January 19, 2023

Dealership Rating
Employee Rating

I go to Freehold Honda because I always get great service there! Nilay Desai was the service rep that handled my car this time. He was very professional and helpful and the wait time was NOT TOO LONG. More

by Joanne Galizia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review.

January 16, 2023

Dealership Rating
Employee Rating

I received very prompt service and a thorough, detailed explanation of .what was included in the package and why I needed it. More

by CHRISY.YUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa , Aigner Glasgow

Jan 16, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. We pride ourselves on wonderful reviews such as yours. If there is anything else we can do for you, feel free to reach out to us anytime! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

January 15, 2023

Dealership Rating
Employee Rating

Service went very well. Everything was done on time and to my satisfaction. The four oil change package is a real bargain. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. We pride ourselves on wonderful reviews such as yours. Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

January 15, 2023

Dealership Rating
Employee Rating

Easy to make an appt, friendly staff, love the car report that’s given with what needs to be done after they work on and inspect your car More

by kamkanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I think this was my service advisor

Jan 16, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. We pride ourselves on wonderful reviews such as yours. Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

January 15, 2023

Dealership Rating
Employee Rating

Bedides the nice service, the complimentary coffee and snacks at the waiting area are icing on the cake. More

by macias_hugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. It makes us happy to know that you were satisfied. Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

January 14, 2023

Dealership Rating
Employee Rating

Nijal was great to work with and very helpful! Made the experience very smooth and easy More

by ARLINDACOSAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. It brings us great joy to know that you were satisfied. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

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