Nilay Desai | Page 5

The service department was excellent. They helped us with all our issues. Big shout out to Nilay Desai. Will bring back my car for service here. They helped us with all our issues. Big shout out to Nilay Desai. Will bring back my car for service here. More

by NIRAV.MAJMUDAR Verified Customer Verified Customer

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Service needed was explained well. The service man did his best to give us the best price and discounts. Car was ready quickly. The service man did his best to give us the best price and discounts. Car was ready quickly. More

by MICHELE_EISENBERG Verified Customer Verified Customer

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The service rep was polite and efficient. We were there about a recall concerning steering issues, and we had 7500 mile service done at the same time. We opted to wait for the car and we were We were there about a recall concerning steering issues, and we had 7500 mile service done at the same time. We opted to wait for the car and we were in and out in less than an hour and a half (after being advised to expect about a two hour wait. In our case, all work was free--a pleasant surprise. The place was very clean and there were decent coffee, tea and other drinks available, as well as an assortment of munchies. Our rep went over the invoice in detail and answered all questions thoroughly. A very good experience overall, we drove away happy! More

by paulguay Verified Customer Verified Customer

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The staff were excellent. They answered all my questions explained what I needed and how long it would take. My car was ready in the time I was told. They answered all my questions explained what I needed and how long it would take. My car was ready in the time I was told. More

by renee.maldonado Verified Customer Verified Customer

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Courteous, professional, answered all questions, appointment time was honored and service was quickly completed and as a bonus, the car washed as well. Would use again. appointment time was honored and service was quickly completed and as a bonus, the car washed as well. Would use again. More

by JO.AUSTIN19 Verified Customer Verified Customer

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In a nutshell, they have been fantastic so far. I purchased my 2024 Honda CRV Hybrid from another local dealer in April 2024 and immediately decided to have all my service issues handled by Honda o I purchased my 2024 Honda CRV Hybrid from another local dealer in April 2024 and immediately decided to have all my service issues handled by Honda of Freehold. And while there have only been a few minor issues, each one was handled immediately and completely resolved. The staff was professional, knowledgeable and very accommodating, and they provided great communication throughout each individual issue. I can't recommended them highly enough. More

by JCOWLES Verified Customer Verified Customer

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Everyone at the dealership is very respectful and will go out of their way to to complete the service as quickly as possible. Nilay was especially helpful and contacted me as soon as the service was comp out of their way to to complete the service as quickly as possible. Nilay was especially helpful and contacted me as soon as the service was complete. More

by JOHNAGUSTAVSEN Verified Customer Verified Customer

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We were very pleased with the prompt service and had an overall positive experience. The coffee service area is a nice perk. overall positive experience. The coffee service area is a nice perk. More

by jenstern Verified Customer Verified Customer

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The service was fast, the providers cordial, and the price was fair. We were happy. price was fair. We were happy. More

by Beachesblue Verified Customer Verified Customer

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The service guys are very good, both Nilay and Eric. However the credit card fee is ridiculous for a company this size. Over 6 months I probably paid $100 to $150 in fees and this is why I will never However the credit card fee is ridiculous for a company this size. Over 6 months I probably paid $100 to $150 in fees and this is why I will never buy a car from Honda if Freehold again. Will continue to service because I already own this car, but will buy elsewhere when the time comes. More

by DJF520 Verified Customer Verified Customer

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