77 Reviews
Write a Review77 Reviews of Nilay Desai
November 14, 2023
Less than a month ago, I had routine service including “battery maintenance “. I thought all was fine. Now I return with a dead battery that AAA had to restart so that I could bring it in. Battery is old “battery maintenance “. I thought all was fine. Now I return with a dead battery that AAA had to restart so that I could bring it in. Battery is old (original from 2013) so I had to get a new one. Battery maintenance turns out to be a joke! All it did was pretty up the battery but no indication of quality or life. When I inquired about this, I was given a patronizing response and further explanation was directed at my husband. All communication was directed at my husband, despite my asking the question. More
November 09, 2023
Service Advisor Nilay is a consummate professional who excels in customer service. He explained what was necessary for my Ridgeline rear seat to work properly. He even told me about his Honda Hybrid that excels in customer service. He explained what was necessary for my Ridgeline rear seat to work properly. He even told me about his Honda Hybrid that he commutes to work with. Shuttle driver Ritchie drove me to and from my home. He was polite and knowledgeable with shortcuts to avoid traffic. Overall H of F has a talented cadre of staff working there. More
Other Employees Tagged: Richie - Shuttle Driver
November 08, 2023
Been leasing Hondas for many years now and maintaining there too. Mostly been good experiences. there too. Mostly been good experiences. More
Other Employees Tagged: Steve Mutchler
November 01, 2023
Good customer service and a good maintenance. Good service and good quick time for finish. Thank you so much. Good service and good quick time for finish. Thank you so much. More
Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa , Aigner Glasgow
September 26, 2023
Love whe I get go there and get oil change and car wash for free. for free. More
Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa , Aigner Glasgow
August 27, 2023
Service is quick and easy Cole I was very helpful pleasant and got me Internet quickly. pleasant and got me Internet quickly. More
Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa , Aigner Glasgow, Miriam Roman