Noa Baldo | Page 2

Had to wait a very long time (2 hours)to meet with the finance guy and was never provided any paperwork. Have called several times in the past 2 weeks to get it but still have not received finance guy and was never provided any paperwork. Have called several times in the past 2 weeks to get it but still have not received More

by swishers5 Verified Customer Verified Customer

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I have never had such a professional experience with a dealership before. Being 31 and having a brand new car is something i never thought would happen. Rafal and Kevin are awesome. dealership before. Being 31 and having a brand new car is something i never thought would happen. Rafal and Kevin are awesome. More

by vperstad Verified Customer Verified Customer

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All is good but Kia was late paying off my trade in causing lots of problems causing lots of problems More

by tlkimbrel Verified Customer Verified Customer

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Excellent customer service by the sale representative and financial but we waiting 4hours for the financial services. and financial but we waiting 4hours for the financial services. More

by yaritza.toledo Verified Customer Verified Customer

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To much scammer working they not respect people decisions they try to scam the customers they try to scam the customers More

by Widnie1984 Verified Customer Verified Customer

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BUYERS BEWARE! ! My wife and I are extremely disappointed with how this car purchase was handled and would strongly caution others to review every detail before sign ! My wife and I are extremely disappointed with how this car purchase was handled and would strongly caution others to review every detail before signing anything here. The final sales agreement did not reflect what was discussed and crossed out on 1st worksheet (see pics). In addition to a $2,000 dealer fee, the dealership added $2,552 for window tint, paint protection, and wheel locks — products we did not request and that were never even installed on the vehicle. These charges appear to have been added simply to increase the total price of the deal. Even more concerning, we were never provided a copy of the purchase contract — not by email, printed copy, or USB. That lack of transparency made it very difficult to review the details after the fact. We basically had to drive back to pick up copies. We brought these issues directly to the General Manager, Ryan, hoping to resolve the situation professionally. Unfortunately, no meaningful effort was made to correct it. The signing process also felt rushed and pressured. We had to leave to pick up our son, they knew and had us waiting for the very last minute, so we would sign in a rush and not notice the change to the documents that were not clearly explained before we were asked to sign. Looking back, the lack of explanation combined with the added charges feels intentional and deeply misleading. Purchasing a vehicle is a major financial decision. We expected honesty and transparency, but instead left feeling taken advantage of. I strongly encourage anyone considering buying here to slow the process down, question every charge, and refuse to sign until every item is clearly explained and documented. More

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Our salesman was Noa he did a great job despite his young age very polite and respectful age very polite and respectful More

by tonygvivirito6262 Verified Customer Verified Customer

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