Noah Elkind | Page 4

I am writing to share my concern regarding my recent vehicle purchase from your dealership. While the initial communication and negotiation with Tim were positive, after the sale I experienced a complet vehicle purchase from your dealership. While the initial communication and negotiation with Tim were positive, after the sale I experienced a complete lack of follow‑through. Tim had promised to provide a GMC coffee mug and black lettering for my vehicle, but more importantly, he stopped responding to my messages about these commitments and my concerns with the car. The items themselves are not the issue. What matters to me is the principle: when a salesperson makes a promise, I expect professionalism and accountability. Unfortunately, being ignored after the sale has left me with a negative impression of both the salesperson and the dealership. I had been considering returning to purchase another vehicle, but this experience has made me question whether customer care is valued beyond the point of sale. I hope you will take this feedback seriously, as I believe strong ethics and consistent communication are essential to building long‑term customer relationships. More

by goldenchild_0070 Verified Customer Verified Customer

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I had an exceptionally good experience both with Christian Hernandez and Royal Moore Mazda. Everyone was thoughtful, attentive and easy to deal with. I can't thank the team enough for putting togeth Christian Hernandez and Royal Moore Mazda. Everyone was thoughtful, attentive and easy to deal with. I can't thank the team enough for putting together what I am sure was a difficult deal. I am so pleased with my CX-30, it's really amazing. Yes really! More

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I love this dealership. I have purchased my last 3 vehicles with them and plan to continue to do so. My wife has gotten her last 2 from them, and my son has also started pur I have purchased my last 3 vehicles with them and plan to continue to do so. My wife has gotten her last 2 from them, and my son has also started purchasing his cars there. Great dealership, great team, great finance, no hidden xx, straight up and honest always. They will continue to earn my business over time I have zero doubts! More

by Kristian Verified Customer Verified Customer

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I lovemy vehicle and was happy with the experience. I appreciate how easy it was to work with everyone. I appreciate how easy it was to work with everyone. More

by megan.beyer Verified Customer Verified Customer

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The staff at Moore are friendly and easy to work with! Thanks for the great experience. Thanks for the great experience. More

by d.b.steffens21 Verified Customer Verified Customer

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Greate service! We came prepared. Had the numbers. They listened and within 30 minutes we were signing documents. We came prepared. Had the numbers. They listened and within 30 minutes we were signing documents. More

by Yatsikm Verified Customer Verified Customer

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