Noel Ledesma | Page 3

Nice guy but not honest Buy a car from him? No. Share a drink? Sure. Noel did not disclose material facts about the car until I called him out. He did not initiate or Buy a car from him? No. Share a drink? Sure. Noel did not disclose material facts about the car until I called him out. He did not initiate or respond to any follow up after my test drive. Be aware also that the dealership website prices are misleading. The price shown is $200-$3000 less than they actually charge you. They said the small print $1995 down payment on signing is in addition to the price shown. Oh yes, and of course, they add a $750 dealer fee on top of that too. You can do better than this salesperson and this dealership. More

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A Family of North Shore Honda Customers This is my first time purchasing a car for myself at North Shore Honda. My sister had leased several cars from NSH, my husband bought his CR-V there a This is my first time purchasing a car for myself at North Shore Honda. My sister had leased several cars from NSH, my husband bought his CR-V there as our first family car, my father-in-law purchased his Odyssey from NSH. So when it was time for me to look for a new car, it was obvious to go directly to NSH. The staff is super friendly and helpful. When I first got there, Noel helped me when I was considering a pre-owned vehicle. As he was attending to other customers, Derek took me on a test drive and answered all my questions since my previous car didn't have all the features in newer cars. He walked me through the different considerations for the pre-owned versus a new vehicle purchase. At the end, I settled for a brand new HR-V sport and I couldn't be happier. Eddie was great explaining all the options when it was time to settle and finance my purchase. He was detailed about all the add-ons, and I appreciated his honesty. I didn't feel pressured to purchase anything I didn't want. Working mainly through Derek, the whole finalization process was quick, painless (since I hate paperwork), and importantly, I felt well attended to. With this new vehicle, I won't be in the market for a new car for a while, but I will definitely recommend NSH to everyone I know who is looking for a new car. More

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Slow, sloppy liars Slow - process of picking up a car took about 4 hours (!). Extremely frustrating! Sloppy - some things has been forgotten, not ready, etc. Liars Slow - process of picking up a car took about 4 hours (!). Extremely frustrating! Sloppy - some things has been forgotten, not ready, etc. Liars - their financial manager, Rich Cirami is a liar. First he lies to your face to sell you extra services, but after you signed the papers, he turns rude. He lied to me every time I called him. Hate that guy! More

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A Car buyers Nightmare The finance manager Richard is unethical and dishonest. I worked with Noel, and Charlie who were both nice guys. We worked out a deal on a Certified H The finance manager Richard is unethical and dishonest. I worked with Noel, and Charlie who were both nice guys. We worked out a deal on a Certified Honda Accord. I was pretty satisfied, and thought I had a good deal until I walked into Richard's office. He tried to sell me a warranty for 3k, and I spoke with a friend of mine before deciding to decline. After I declined he elected to to be rude, calling my friend "not so bright, and I must be crazy to turn this down". Then he told me that I would also need to pay a "bank fee" for $495 and gap insurance for $595. I was a little confused, but I was just going to accept it since I liked the car, and Noel and Charlie were good people. After waiting for a little while, they came and told me that the car was not certified yet, and I couldn't pick it up until the next day because it has to go through a 182 point inspection. At this point, I'm pretty frustrated but seeing it was a mistake they apologized profusely and Charlie gave me a ride home. I decided to go ahead with the deal. The next day I wanted to do some more research so I called TD Auto finance which was the bank they used to get my financing. They told me gap insurance is optional and they've never heard of this thing called a bank fee. I called Richard, and he told me I can get a refund back if i pay off the principal, but I have to finance for at least 4 months. He specifically said "December 15th". I told him to put it in writing, and I would like to see him in the office later that day. He said he would be there late that night so it wouldn't be a problem. When I showed up to the dealership, he wasn't there. And the letter he wrote said I had to finance the car for 7 months! They also make you sign a disclosure to finance for 7 months otherwise they will charge you $1,500. And just to add one more thing, when i spoke to Noel and Charlie they said the Finance manager would search multiple banks to get me the best finance deal. They checked 1 bank for financing (I get an email every time someone checks my credit history). I was also not presented the gap insurance as an "option". And the bank fee of course is their little way to make some more money off of you. At the end of all of this, it was a terrible experience. So I encourage future customers to do their due diligence. Yes I understand dealerships will do what they can to make money but lying to customers and not presenting the facts is out of line. More

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Noel Ledesma of North Shore Honda - ***** (Five Stars) Noel Ledesma is truly one of the best salesman I've ever had the pleasure of doing business with; and this is my 5th (fifth) Honda. Noel was attentive Noel Ledesma is truly one of the best salesman I've ever had the pleasure of doing business with; and this is my 5th (fifth) Honda. Noel was attentive, honest, sincere, friendly, helpful and most of all and extremely nice guy. Unlike my past experiences with other dealers, this was hands down one of the smoothest and painless transaction my wife and I have ever encountered, with anyone!! I would recommend Noel Ledesma and North Shore Honda to anyone and already have recommended them to my family. Honorable mention to Rich Cirami for his honesty and true professionalism; he was truly a gentleman and a scholar. More

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Got Exactly What I Was Looking For Amazing experience with North Shore Honda and rep. Noel Ledesma. He helped me find the perfect car (Honda Accord) for me, explained everything, and t Amazing experience with North Shore Honda and rep. Noel Ledesma. He helped me find the perfect car (Honda Accord) for me, explained everything, and took the time with me to make sure I was getting the right car and deal. It was a very positive experience working with him. I got everything that I wanted and was able to make a quick buying decision. I recommend North Shore Honda highly. Definitely go there and check out what's on offer. The Honda drives great for a great price. More

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Save yourself a LOT of time & go to North Shore Honda first I have never taken the time to do an online review of a business/service, but my experience with North Shore Honda was so positive that I decided I ha I have never taken the time to do an online review of a business/service, but my experience with North Shore Honda was so positive that I decided I had to. Simply put, save yourself a LOT of time and just go straight to North Shore Honda. They delivered with the best price, and, just as important (or many would say, more importantly) they had, by far, the most trustworthy, helpful and genuinely nice/“real people” staff. We worked with Noel Ledesma who was incredibly helpful, patient and knowledgeable. We also were lucky enough to be there when Daniel Hawat, a Regional Manager, was there who worked with Noel to get us the best price possible. On top of that, we worked with their wonderful Business Manager, RichCirami, who proactively got us a lower interest rate with our bank than the already-great rate we had previously been approved for. We also LOVE our Honda Pilot. We test drove a lot of other 3-row SUV brands in our research process and, for us, nothing came close to the Honda Pilot. Even if you don’t live near Glen Head, it’s worth the extra drive to have peace of mind that you are working with such a down-to-earth, trustworthy group of people. Danielle & John Williston Park, NY More

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Nice first car Lots of stock to look at and we homed in on a few (3) finalists rather quickly with Noel. The winner was a sleek, black 2016 Civic with low mileage a Lots of stock to look at and we homed in on a few (3) finalists rather quickly with Noel. The winner was a sleek, black 2016 Civic with low mileage and it should be an ideal first car. More

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Extremely helpful employees I cannot praise the employees enough! I received excellent service from everyone, from Carlo Realmuto and ending with the very special salesman, Noel I cannot praise the employees enough! I received excellent service from everyone, from Carlo Realmuto and ending with the very special salesman, Noel Ledesma. I purchased a 2015 Honda Pilot, beautifully detailed. More

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HIGHLY RECOMMENDED!!! NEVER DISAPPOINTED SERVICE IS GREAT VERY HELPFUL THEY STAND BY THIER WORD AND THEY ARE VERY REASONABLE, I'M SATISFIED WITH MY SERVICE AND I AM 100% SU NEVER DISAPPOINTED SERVICE IS GREAT VERY HELPFUL THEY STAND BY THIER WORD AND THEY ARE VERY REASONABLE, I'M SATISFIED WITH MY SERVICE AND I AM 100% SURE THAT YOU WOULD BE ALSO. More

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