Noel Ledesma | Page 4

Great Experience - highly recommended Just picked up a beautiful 2015 Honda Accord Coupe tonight at North Shore Honda after a truly positive car buying experience. My sales fella, Noel, ha Just picked up a beautiful 2015 Honda Accord Coupe tonight at North Shore Honda after a truly positive car buying experience. My sales fella, Noel, had a very genuine and transparent approach to our transaction which was noted and appreciated. Noel did not sell me the car, instead he listened to my concerns, validated and understood my finite budget, educated me on my car’s attributes and worth then followed through by working very hard to ensure I was secured with comfortable financing through their finance manager Richard (another top notch 5-Star player here). I never once felt like Noel was a slick-talking salesman, and he was actually a lot of fun to just interact with as a whole. I would definitely work with him again and would advise family/friends to work with him also. The event ended with Daniel the GM suggesting a fun little photoshoot of me with my new and old cars. 10/10 highly recommend this very safe and positive experience. More

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3rd car! Wonderful experience! This was the third car we purchased from North Shore Honda. Noel handled the transaction seamlessly and with great attention to all the details that m This was the third car we purchased from North Shore Honda. Noel handled the transaction seamlessly and with great attention to all the details that make car buying either a nightmare or a great experience. We pick the car out online game in test drove it negotiated a fair price it with in one hour after meeting Richard the finance director we were out the door. As Everyone knows that with the reputation that is impeccable the Carman of New York is without question the best finance director I have ever sat in front of. So what could be better You have a great sales person you have a great finance director do you have a great experience? Yes you do! Thank you Noel and Richard! More

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Great service I had an excellent experience at NS Honda. The staff at NS Honda are very knowledgeable. They have the answers to ur questions and make the process o I had an excellent experience at NS Honda. The staff at NS Honda are very knowledgeable. They have the answers to ur questions and make the process of owning a car so easy. Keep up the good work guys. More

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Bait and switch - even with a signed contract & deposit I just had the worst car buying experience at North Shore Honda. I found a certified Honda Odyssey Touring Elite through Cars.com, spoke with a new sa I just had the worst car buying experience at North Shore Honda. I found a certified Honda Odyssey Touring Elite through Cars.com, spoke with a new salesman Shaun, who proceeded to tell me their policy was to add a 10% fee + $695 to that price. After lots of back and forth with the sales manager, Matt, he said he would waive the 10% fee. Shaun wrote up a contract which clearly stated that I was getting an Odyssey Touring Elite and I provided a $500 deposit. I was clear that I was coming from 2+ hours away so wanted to have everything in writing so there's no miscommunication. I drive 2 hours only to find out they're selling me an Odyssey Touring ($1500 less than what we spoke about and have documented in the listing, the sticker on the window on the car, and sales contract). Matt acknowledged it was a mistake but said there wasn't anything he could do about it other than reimburse me for gas and tolls. I proceeded to speak with their general manager Dave, who could clearly care less about customer service. Net net, I walked out clearly a frustrated customer with no car, after spending 4 hours round trip commuting and $100 on gas and tolls. Save your time with the shady practices of this dealership. More

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Liars Went there to buy an accord they do what everyone else says. Try to keep adding money to the number of the car. Then had the nerve to charge my cred Went there to buy an accord they do what everyone else says. Try to keep adding money to the number of the car. Then had the nerve to charge my credit card 3 times like I wouldn't figure that one out. Baddddd dealership. Go to nary Honda like I am going to do. They are honest. More

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If you like slight of hand artists Price listed on advertisement is NOT what they're selling for. Once there, they tack on practically $3,000 more in fees. They sold the car we had put Price listed on advertisement is NOT what they're selling for. Once there, they tack on practically $3,000 more in fees. They sold the car we had put a deposit on, after we got called away out of state on an emergency call & couldn't pick it up right away. They sold it one day before we were able to pick it up. John Raymond, sales manager, is the low life who made the call to sell it to a different customer. THEN he tries to sell us a DIFFERENT car. Fat chance! More

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