"Original deal made was a little misleading .But they made..."
Original deal made was a little misleading .But they made it right. Look the used cars over really carefully there refurbishing practices are questionable. Service Dept is outstandind.
"Professional, friendly, and fast."
Everything about this dealership exudes professionalism. I dealt mostly with Lauren Rose, and she had me out of there with my new financed vehicle in around an hour and a half. You cannot beat that.
I had zero issues, and the vehicle was ready, spotless, and exactly as described.
Nolan Lopshire was also very helpful in the online interaction phase, always answered promptly and with a great spirit.
Thank you all, it was a privilege doing business.
"Manny was fantastic! His professionalism was superb...."
Manny was fantastic! His professionalism was superb. Thank you Nolan for the referral. Thank you Patrick for the loaner. Excellent customer service even though I didn’t purchase from them. I will now! Thank you!
- Fiat guy
Returned once again to purchase a new vehicle. The GLE350 is an outstanding vehicle but I needed the extra power of larger engine. Instead of trading my vehicle in at another dealership for a different brand SUV, the sales associates at Temecula MB offered me the opportunity to drive a GLE450 4Matic. I was more than impressed with the power, handling, and similar features of my former GLE350. An offer was presented to me that was both agreeable and fairly priced. I accepted. No sales pitch, no pressure, no haggling. The sale was focused on my requirements, the ability of the vehicle to satisfy my needs, and at a price that offered the best limited out of pocket cost. Another job well done by Temecula MB
"Karen and Nolan were AWESOME "
While I have postponed my purchase of a Sprinter Van, the support and knowledge of Lauren was helpful and informative with no pressure. Nolan also communicated and followed up well. Great team. I highly recommend both of them and the dealership.
"Lack of Follow-up"
I contacted this dealership December 2019 to get more information on purchasing a Sprinter Van. I received good response at first and the Sales Representative sent over some information regarding stock that was inbound with a side-by-side comparison to my build.
The Sales Rep. mentioned some incentives which I inquired about but never gave any specifics when asked. The Sales Rep. said "Lauren" would send some figures when she is freed up, but it never happened.
Looking for different dealership here in SoCal to purchase my Sprinter Van....
"Have properly managed and exceeded my expectations at..."
Have properly managed and exceeded my expectations at every opportunity. Personable, prompt and professional communication at every step in the process of locating, modifying and managing my Sprinter order.
VERY HAPPY WITH THE PROFESSIONALISM OF THE SALE PEOPLE
AND SPECIALLY GENE RUSSELL.VERY NICE DEALERSHIP.
I WILL BE TAKING MY GLE FOR CAR WASH FOR SURE!
Other Employees Tagged:
"Very nice place to buy from staff is very friendly and..."
Very nice place to buy from staff is very friendly and informative. Negotiations very done in a friendly manner with no pressure and in a timely manner.