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Norm Faller
Refer Me
18 Reviews
Languages Spoken
English
18 Reviews of Norm Faller
November 29, 2024
We purchase a lot of VW's. As a family and business well over 200 vehicles over the past 12 years. Only one from Capo. They were sleazy, dishonest &, the owners were just as ba As a family and business well over 200 vehicles over the past 12 years. Only one from Capo. They were sleazy, dishonest &, the owners were just as bad if not worse as the shapers of workforce culture. We tried their service one time and they were even worse. Upselling unnecessary work, charging more than the estimate given without approval. Capo VW is literally less than 3 miles from my residence and business and I highly recommend staying away from this business. There are tons of better options. More
by xsection1962
Other Employees Tagged: Miles Brandon, Brad Johnson , Fred Evans, Arlen Mack
August 22, 2021
Always greeted and with the feeling you are part of the family. Service is fast but very thorough. This time I went in for a regular oil change and with video from the mechanic he showed me a couple plac family. Service is fast but very thorough. This time I went in for a regular oil change and with video from the mechanic he showed me a couple places that need attention. More
by Patzir
Other Employees Tagged: Nick Colucci, Brad Johnson , Fred Evans, Arlen Mack
February 20, 2021
They’re always professional, friendly and quick! They send you a text video recapping everything that was serviced on your car which I love and is so helpful. send you a text video recapping everything that was serviced on your car which I love and is so helpful. More
by gagnon.meg
Verified CustomerOther Employees Tagged: Brad Johnson , Fred Evans, Arlen Mack
February 11, 2021
Helpful, they want you to be satisfied with their service. Yes,Im satisfied. Willing to go the extra mile. Friendly staff.see you next service service. Yes,Im satisfied. Willing to go the extra mile. Friendly staff.see you next service More
by roberta4
Other Employees Tagged: Brad Johnson , Fred Evans, Arlen Mack
January 06, 2021
Thought for the work done it could have been completed for less. Estimate of other work was excessive and I took the vehicle to my mechanic to have the work done. Service team was nice for less. Estimate of other work was excessive and I took the vehicle to my mechanic to have the work done. Service team was nice More
by Safetygal1996
Other Employees Tagged: Brad Johnson , Fred Evans, Arlen Mack, Unsure
December 29, 2020
very good customer service. will definitely use them again. dealership was very clean. wonderful staff and very willing to help with any questions. very comfortable experience. will be back again. dealership was very clean. wonderful staff and very willing to help with any questions. very comfortable experience. will be back More
by dgale3800
Other Employees Tagged: Brad Johnson , Fred Evans, Arlen Mack
December 03, 2020
Great service. They figured out what needed to be done right away and it was under warranty. I will definately be back for any servicing. right away and it was under warranty. I will definately be back for any servicing. More
by LRAE123
Other Employees Tagged: Brad Johnson , Fred Evans, Arlen Mack
October 14, 2020
They took great care of me they reminded me of my appointment and confirmed it with me they were super helpful they even washed my car appointment and confirmed it with me they were super helpful they even washed my car More
by AMYWILL3333
Other Employees Tagged: Brad Johnson , Fred Evans, Arlen Mack
October 07, 2020
Corrected the problem professionally and much quicker than anticipated. Made sure we had a ride home and kept us well informed on the diagnosis and progress of repair. Very happy with all. than anticipated. Made sure we had a ride home and kept us well informed on the diagnosis and progress of repair. Very happy with all. More
by MERIWED
Other Employees Tagged: Arlen Mack
September 23, 2020
Absolutely the Best Guest Care, Ever! Scheduled a Bright & Early appointment, nevertheless welcomed with Smiles and an eager to help demeanor. The Guest Services here go Above & Beyond normal protocol. Not & Early appointment, nevertheless welcomed with Smiles and an eager to help demeanor. The Guest Services here go Above & Beyond normal protocol. Not having any Car-expertise under My belt, I always have questions (Many, annoying questions), however, I never feel anything but sincere answers from them. BRAD, YOU are awesome. Thank you very much! Be back soon to buy some new tires♡ More
by KSONGXXOO
Other Employees Tagged: Brad Johnson , Fred Evans, Arlen Mack
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