Check out Norma Ramirez's reviews on DealerRater

July 29, 2022

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Employee Rating

Norma was great! ! Would work with her again! She did everything to make our process super easy ! Would work with her again! She did everything to make our process super easy More

by Skyler15011

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Aug 01, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 27, 2022

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Employee Rating

Got my truck serviced and check engine light was on in the next day and this is the second time that happened same problem the next day and this is the second time that happened same problem More

by Gilbertrg24

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

No

Other Employees Tagged: Ricardo Alegria

Helpful 0

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Jul 29, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

June 15, 2022

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Good people, they communicate very well and try to help you out. They are polite and respectful and their place is really clean and welcoming. you out. They are polite and respectful and their place is really clean and welcoming. More

by guille.marmendariz

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Albert Botello , Robby

Helpful 0

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Jun 16, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

May 24, 2022

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Employee Rating

Very few cars right now to choose from everywhere so it made it difficult. But Ms Norma Ramírez was very friendly and very patient when We went test driving. She kept my number and contacted me multipl made it difficult. But Ms Norma Ramírez was very friendly and very patient when We went test driving. She kept my number and contacted me multiple times on vehicles of our interest. I was very appreciative of her I recommend her to my cousin that is now car shopping also More

by anjaq05

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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May 25, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

May 20, 2022

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Employee Rating

Had a walk in appointment and they were very fast with the service, but granted it was a Thursday afternoon the service, but granted it was a Thursday afternoon More

by ad19card

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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May 24, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

April 29, 2022

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Employee Rating

Super friendly and it was the easiest the experience for my first time buying a car my first time buying a car More

by ashleyynicolee

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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May 02, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

April 23, 2022

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Employee Rating

Good place to visit and make deals. no pressure in decisions. Lot of different trucks and cars no pressure in decisions. Lot of different trucks and cars More

by dsbs2006

Verified Customer

Customer Service

Friendliness

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Apr 25, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 25, 2022

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Employee Rating

Very knowledgeable, no rush, not pushy and very helpful. Would always recommend Frank Brown to all my friends and family. Would always recommend Frank Brown to all my friends and family. More

by maryvasquez68

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ricardo Alegria

Helpful 0

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Mar 28, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

November 29, 2021

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Employee Rating

Great customer service and easy to schedule appointments. My 2 year old came with me, and they were so sweet to him. My 2 year old came with me, and they were so sweet to him. More

by MKA

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Nov 30, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

November 10, 2021

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Employee Rating

Norma helped me and she was such a lovely person. She helped me establish exactly what I wanted. Emilo helped me with the paper work and he was such a great help and all around cool person! helped me establish exactly what I wanted. Emilo helped me with the paper work and he was such a great help and all around cool person! More

by michellerose.lomas806

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Emilio

Helpful 0

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Nov 11, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda