Check out Norma Ramirez's reviews on DealerRater

November 05, 2021

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My sales person Norma Ramirez was great. I told her my leases was ending soon and she went above and beyond to find me a car when basically there were no new cars readily available. leases was ending soon and she went above and beyond to find me a car when basically there were no new cars readily available. More

by aweh

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Nov 08, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 29, 2021

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Frank Brown Honda was fairly organized and the buying experience was pretty smooth. Found the car I wanted through CarGurus and saw it in person. Even gave an oil change before giving me the keys. experience was pretty smooth. Found the car I wanted through CarGurus and saw it in person. Even gave an oil change before giving me the keys. More

by Renee

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 29, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

June 08, 2021

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Fast, friendly, and professional. I was told it was going to take 2 hours to have my cars oil changed. I was in and out within 45 mins. to take 2 hours to have my cars oil changed. I was in and out within 45 mins. More

by johnsalazar0421

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

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Jun 08, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

April 15, 2021

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The service department quickly diagnosed the problem and corrected very quickly. They showed me the problem and described how they were going to fix and did so to my satisfaction. corrected very quickly. They showed me the problem and described how they were going to fix and did so to my satisfaction. More

by Happyg

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

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Apr 15, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

April 13, 2021

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Very friendly staff. Norma was awesome; she was very friendly and provided excellent customer service. Will definitely be recommending her to anyone I know who’s looking for a car. friendly and provided excellent customer service. Will definitely be recommending her to anyone I know who’s looking for a car. More

by william.r.beazley

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

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Apr 14, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

March 27, 2021

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Worked with us to get just the car and options we wanted. Financing was easy with favorable terms, and the contract was completed quickly without any complications. Financing was easy with favorable terms, and the contract was completed quickly without any complications. More

by robdk0

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Mar 29, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

March 01, 2021

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Great dealership with great staff! I was very pleased with my recent purchase of a 2021 Honda CR-V. Went in, took information home and came back later that evening to drive away with a new car! with my recent purchase of a 2021 Honda CR-V. Went in, took information home and came back later that evening to drive away with a new car! More

by brandonaaron83

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Mar 05, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

January 27, 2021

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Friendly quality service helpful with all my questions fast with answers liked it very much will recommend friends thank yall for being helpful with my decision making questions fast with answers liked it very much will recommend friends thank yall for being helpful with my decision making More

by ramonramirez6810

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria, Albert Botello , Joseph Stalcup

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Jan 28, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda