Norman Frantz
Norman Frantz at Toyota of Coconut Creek

Norman Frantz | Page 12

Service Manager

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.4
444 Reviews
4.4

444 Reviews

Write a Review

444 Reviews of Norman Frantz

February 03, 2023

Dealership Rating
Employee Rating

We can go anytime and they have good customer service support. They have good prices. More

by YISCHRIS86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Feb 03, 2023

Toyota of Coconut Creek responded

Thanks for supporting Al Hendrickson Toyota with your five-star review! We appreciate your business.

January 28, 2023

Dealership Rating
Employee Rating

I went to al Henderson toyota Wednesday the 25th that was extremely good friendly people I was happy with my service More

by RANDYDORVILUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2023

Toyota of Coconut Creek responded

Randy, thank you for the review! We are thrilled to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

January 28, 2023

Dealership Rating
Employee Rating

It’s always a pleasure to go to AL HENDRICKSON Toyota Jennifer, you’re the best. Thank you for your service. Keep it up More

by Francoisesainvil7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Vizcarra

Jan 30, 2023

Toyota of Coconut Creek responded

Thank you for the review! We appreciate the kind feedback about Jennifer and hope to see you back again at Al Hendrickson Toyota. Safe travels!

January 20, 2023

Dealership Rating
Employee Rating

I am so happy I decided to follow-up on my accident at Toyota. You guys made this process as painless as it could be given the circumstances. Although everyone was great, one person was superb - Klaus Cob More

by LARINATA76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Kulazidis, Klaus Cobb - 5 stars

Jan 20, 2023

Toyota of Coconut Creek responded

Klaus and the team are thrilled to see your glowing review! Thank you so much for supporting Al Hendrickson Toyota and please let us know if you need anything down the line!

January 18, 2023

Dealership Rating
Employee Rating

Al Hendrickson Toyota it is a nice place to do business,I like it.every one treat you with respect.i will recommend other people to Al Hendrickson at any time. More

by MANNIE1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Jan 18, 2023

Toyota of Coconut Creek responded

Thanks so much for supporting the Al Hendrickson Toyota team! We appreciate your willingness to recommend our business.

January 16, 2023

Dealership Rating
Employee Rating

Al Hendrickson always gives excellent customer service. We have purchased and serviced many of vehicles with them throughout the years. Their service department is reliable and accurate. More

by ChrisPace20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Jones

Jan 16, 2023

Toyota of Coconut Creek responded

Chris, thank you for the review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

January 05, 2023

Dealership Rating
Employee Rating

I have been there for service many times the staff is amazing. Thank you Klaus for being amazing and always taking care of me More

by Carofermin89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2023

Toyota of Coconut Creek responded

Thank you for leaving Al Hendrickson Toyota a five-star review! We will pass your compliments along to Klaus. See you next time!

December 30, 2022

Dealership Rating
Employee Rating

Tuna is the best. He is very personable and follows up well. Give him a raise. More

by TRIDDER82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Jan 03, 2023

Toyota of Coconut Creek responded

Thank you for sharing this great review! We really appreciate your business and we look forward to seeing you next time at Al Hendrickson Toyota. Have a wonderful day!

December 17, 2022

Dealership Rating
Employee Rating

Great communication and professionalism. Much appreciated. Klaus and Norman are the best. I would not use anyone else. More

by edbrennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus Cobb

Dec 19, 2022

Toyota of Coconut Creek responded

This review means a lot to us! Thank you for choosing Al Hendrickson Toyota and for sharing your thoughtful feedback about Klaus and Norman. We hope to see you again!

December 07, 2022

Dealership Rating
Employee Rating

The service has always been great at Al Hendrickson. My service advisor Klaus is the best. More

by Ssully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus Cobb

Dec 07, 2022

Toyota of Coconut Creek responded

Thank you for the great review, Sully! We are so glad to hear that Klaus delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

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