Norman Frantz
Norman Frantz at Toyota of Coconut Creek

Norman Frantz | Page 33

Service Manager

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

Contact Me
4.4
444 Reviews
4.4

444 Reviews

Write a Review

444 Reviews of Norman Frantz

November 23, 2020

Dealership Rating
Employee Rating

I have been having my vehicles serviced at this dealership since 2015 and have experienced prompt, professional, and courteous service. On this service I interacted with Dexter in sales. More

by ROGPARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dexter Marshall

Nov 23, 2020

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We appreciate your loyalty to Al Hendrickson Toyota and are proud to have earned your business over the years. Safe travels, and we hope to work with you again next time!

November 16, 2020

Dealership Rating
Employee Rating

This time around Frank got me out there in less than 2 hours, on a Saturday! The service department is always helpful, friendly and professional. More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank

Nov 16, 2020

Toyota of Coconut Creek responded

"Helpful, friendly and professional" are all words we love to see. Thank you for sharing this excellent feedback about Frank and our Service Department! We look forward to your next visit with us.

November 12, 2020

Dealership Rating
Employee Rating

Al Hendrickson's Service Department delivers every time! Norman and Shedric are my go to guys. Their effort and attention to detail are second to non!!!! More

by ANDY.DAVIS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shedrick Anderson

Nov 12, 2020

Toyota of Coconut Creek responded

Thank you, Andy, for leaving Al Hendrickson Toyota a review! Both Norman and Shedrick are indispensable members of our service department and it is great to hear that they always take care of you. We look forward to your next visit!

November 08, 2020

Dealership Rating
Employee Rating

It's always About You!!!! Great place to do business with. Excellent service, fast response and communication are exceptional. I highly recommend "AL Hendrickson Toyota" . Thank you!! More

by MARICEPEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Cann

Nov 08, 2020

Toyota of Coconut Creek responded

Thank you for taking the time to review us! It is great to hear that you had such an exceptional service experience at Al Hendrickson Toyota. We appreciate your business and hope to work with you again down the road!

November 01, 2020

Dealership Rating
Employee Rating

The service was excellent and very professional I will recommend everyone who’s looking for a Toyota to go there because I’m more than satisfied More

by ALSERVIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr. , Shedrick Anderson, Ken Bergmann, Sherylene C, Juan Diaz, Chris Kulazidis

Nov 02, 2020

Toyota of Coconut Creek responded

We couldn't ask for better feedback and we appreciate you taking the time to share! All of us at Al Hendrickson Toyota look forward to working with you during your next visit!

October 19, 2020

Dealership Rating
Employee Rating

Thank you very much and big thank you for Erick Coxwell and Paul sales person for their help and amazing customer service. I’m proud of them and Toyota Al Hendrickson. Bless you guys More

by b.orlov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Coxwell

Oct 19, 2020

Toyota of Coconut Creek responded

Thank you for taking the time to shout out Erick and Paul! We are proud to have earned your business and happy to hear that you had such an excellent experience working with the team. Safe travels, and we hope to see you back at Al Hendrickson Toyota down the road!

October 17, 2020

Dealership Rating
Employee Rating

I have always had a favorable experienceEveryone really I have always had a favorable experience Everyone really is very friendly and helpful. I've gone ONLY to Al's with our vehicles for 15 + years now ❤ More

by KATATA09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Chris Leporte , Shedrick Anderson, Chris Kulazidis, Fred Mohi

Oct 19, 2020

Toyota of Coconut Creek responded

We're so lucky to have you in the Al Hendrickson Toyota family! This review makes our day. Thank you for your confidence in our service team!

October 17, 2020

Dealership Rating
Employee Rating

Shopped three dealers for a 2021 tocoma and got the best price at Al Hendrickson. The sale , service and management departments were very polite and helpful More

by Harp1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Coxwell, Chris Leporte , Erik C, Dexter Marshall

Oct 19, 2020

Toyota of Coconut Creek responded

Thank you for posting your feedback for Al Hendrickson Toyota. We are dedicated to finding the best option for guests and it is exciting to hear that our team helped you into a 2021 Toyota Tacoma. Congrats and safe travels!

October 10, 2020

Dealership Rating
Employee Rating

The service was amazing that was provided. Everyone was so nice and helpful. My experience was so nice and easy. I will definitely recommend my friends. More

by LAM9615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2020

Toyota of Coconut Creek responded

Thank you for posting about your excellent experience with the Al Hendrickson Toyota team! We look forward to taking care of you during your next service visit.

October 05, 2020

Dealership Rating
Employee Rating

Norman and Klaus are great to work with they are the reason I always get my car serviced at Al Hendrickson Toyota. They are great ambassador for the company who work to give customers great service. More

by davidh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Klaus Cobb

Oct 05, 2020

Toyota of Coconut Creek responded

Thank you, David, for stopping by to review Al Hendrickson Toyota! We're thrilled to hear that Norman and Klaus always take such great care of you when you bring your vehicle in for service. Hope to see you next time!

...
33
...

Dealership Inventory (708 Vehicles)

new 2026 Toyota Corolla car, priced at $32,347
2026 Toyota Corolla
new
Gray exterior
Automatic
Front-wheel Drive
used 2023 Toyota RAV4 Hybrid car
2023 Toyota RAV4 Hybrid
used
Silver Sky Metallic exterior
CVT
All-wheel Drive
used 2025 Toyota Corolla Cross car, priced at $28,362
2025 Toyota Corolla Cross
used
Celestite exterior
CVT
Front-wheel Drive
used 2024 Toyota RAV4 car, priced at $31,062
2024 Toyota RAV4
used
Ice exterior
Automatic
Front-wheel Drive
used 2023 Toyota Camry car, priced at $24,862
2023 Toyota Camry
used
Ice exterior
Automatic
Front-wheel Drive
used 2024 Toyota Camry car, priced at $26,062
2024 Toyota Camry
used
Predawn Gray Mica exterior
Automatic
Front-wheel Drive