Norman Frantz | Page 37

Very friendly, fast service. Everyone was exceptionally courteous and professional. Car was finished in under an hour. I was truly impressed! Thank you for impressing upon your em Everyone was exceptionally courteous and professional. Car was finished in under an hour. I was truly impressed! Thank you for impressing upon your employees the importance of customer service! More

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Service Manager Norman Frantz is the best. Excellent at customer service and knowledge of his job. I truly trust his repair advice. He has the customers bes Manager Norman Frantz is the best. Excellent at customer service and knowledge of his job. I truly trust his repair advice. He has the customers best interest at heart. More

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Good job Good.Fue muy buena visita como siempre, el servicio es muy rápido y de buena experiencia. Los felicito y sigan asi.bye, bye, bye . Thanks Good.Fue muy buena visita como siempre, el servicio es muy rápido y de buena experiencia. Los felicito y sigan asi.bye, bye, bye . Thanks More

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All around pleasant service visit I had an early appointment and Norman was ready for me. My window would not roll up all the way and the run for that window was loose. The run was rep I had an early appointment and Norman was ready for me. My window would not roll up all the way and the run for that window was loose. The run was replaced, but when I came to pick up the car, the window still would not roll up all the way. Norman spoke to a tech, made an adjustment and it was fixed. Norman is the best! More

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Unusually Fast Service I had an appointment for an oil change in the late afternoon. I decided to wait instead of leaving. The lounge area was clean and coffee and snacks we I had an appointment for an oil change in the late afternoon. I decided to wait instead of leaving. The lounge area was clean and coffee and snacks were available. Even though it was busy, I still only waited about 40 minutes in total. I thought that was exceptional considering I booked the appointment at the last minute for the same day. More

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Excellent Very professional, polite & fast service. I was in & out very faster than I expected. My car is a lease & I got one of the free check-ups. Very professional, polite & fast service. I was in & out very faster than I expected. My car is a lease & I got one of the free check-ups. More

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