Norman Frantz | Page 42

From Purchase to Service a Great Experience We landed at Al Hendrickson a few years ago to update our beaten Corolla. From the get go their profesionalism and delivery have been impeccable. Mark We landed at Al Hendrickson a few years ago to update our beaten Corolla. From the get go their profesionalism and delivery have been impeccable. Mark, Dino and Exwin at Sales and Norman with his service Team have been always very dedicated. Sonfar ober the years our family has gotten about 9 new cars from them. Blessed be The Lord. All the best, Christian Zitzmann More

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Best car service This was the easiest and smoothest car service I have had compared to any other dealership. Norman was very knowledgeable and helpful. I also received This was the easiest and smoothest car service I have had compared to any other dealership. Norman was very knowledgeable and helpful. I also received a courtesy car ride back home. Super easy. More

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Great work guys keep it up. I always feel at home service is the same every time I go there I will always recommend friends and family they get it work I always feel at home service is the same every time I go there I will always recommend friends and family they get it work More

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Customer service! We are very happy with the excellent customer service always provided by Norman Frantz. He enures our long drive to and back from the dealer is worth We are very happy with the excellent customer service always provided by Norman Frantz. He enures our long drive to and back from the dealer is worth it... More

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Positive service work I brought my car in for the 30k miles service. Everything was handled well and professionally by Norman. He was very professional, and the work was do I brought my car in for the 30k miles service. Everything was handled well and professionally by Norman. He was very professional, and the work was done fairly quickly considering it was a busy Saturday. More

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The best experience I've ever had getting my car repaired . Norman was very professional. The work was completed in a extremely time efficient manner. Before going there I knew exactly what was wrong with my ca Norman was very professional. The work was completed in a extremely time efficient manner. Before going there I knew exactly what was wrong with my car. I told him I was having some problems and ask for them to see what was wrong. They confirmed what I already knew and most importantly to me they we're honest about the work that needed to be done. The price they charged me was extremely reasonable as I had researched the cost for getting the repair done. Their upfront and honest approach to doing business it's something I've been looking for it a repair shop for a long time. I will certainly be referring my friends and family to Al Hendrickson Toyota. More

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“Dedicated to quality”hardly. What does “quality” look like? Horrible service. “Service Campaign” some weird phrase for recall on passenger airbag and seat sensor defect expired on 12/31/17. I took it in on 12/3 Horrible service. “Service Campaign” some weird phrase for recall on passenger airbag and seat sensor defect expired on 12/31/17. I took it in on 12/31/17, at 1:45pm. They were CLOSED. Always closing at 7pm, except that day. Toyota headquarters would NOT honor the recall and want almost $500 to fix a “non-safety” issue. Three requests to speak to Al Jr or Sr as the huge sign states- nothing but the run around. Still days into this attempt and still no returned call from “Jessica” his secretary. Second new Camry, this one is only five years old, first one lasted 14 years. It’s always the HUMAN errors that ruin the deals. ALWAYS. Never again Toyota. More

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Great Service Great service on our 15 Cardinal Health company vehicles. It’s very important Cardinal Health needs quick turn around time on our vehicle service and Great service on our 15 Cardinal Health company vehicles. It’s very important Cardinal Health needs quick turn around time on our vehicle service and repairs. We are very happy with the service so far. Thank you. Robert Connors More

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Excellent Great job and very professional , Norman is an asset to your company and I would recommend him to anyone his services would be beneficial to Great job and very professional , Norman is an asset to your company and I would recommend him to anyone his services would be beneficial to More

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Excellent Work The service was great. Norman Frantz is an excellent service advisor. I highly recommend him. Everything was first class. They do wonderful work. I wa The service was great. Norman Frantz is an excellent service advisor. I highly recommend him. Everything was first class. They do wonderful work. I was truly satisfied with the service. More

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