"My salesperson Norman Koeberink was fantastic in..."
My salesperson Norman Koeberink was fantastic in assisting me with the purchase of my new 2022 Telluride I would definitely purchase from him again plus
"Excellent customer service with professionals who care..."
Excellent customer service with professionals who care about providing honest communication. Norman and Alisha took time to explain purchase process and went over vehicle descriptions
"Very friendly and helpful. No uncomfortable pressure to..."
Very friendly and helpful. No uncomfortable pressure to buy a car right then. We were given the info we needed and time to think. It was a good experience.
"I love my new Kia Norman and Alisha both were wonderful...."
I love my new Kia Norman and Alisha both were wonderful. I would recommend everyone to get on the Kia train My new soul Rock!!!
"Krisha Arrington is such a pleasant young lady. Thank you..."
Krisha Arrington is such a pleasant young lady. Thank you for all of your help today while Ryan purchased his vehicle. Our experience was amazing.
"Josh Flowers is great to work with. Go see this guy...."
Josh Flowers is great to work with. Go see this guy.
"I love paramount Kia. They gave me the best experience..."
I love paramount Kia. They gave me the best experience ever buying my brand new ride! Norman was a very excellent sales consultant. Would definitely recommend.
"Very professional, clean, courteous, quick made leasing a..."
Very professional, clean, courteous, quick made leasing a new car today the easiest ive ever experienced. From start to finish the while process was amazing
"I had a good experience at the dealership as a whole. My..."
I had a good experience at the dealership as a whole. My one big negative was the amount of time I sat there beginning to end to close my deal. I arrived at a little before 2 pm & was the last one out of the building at almost 8! I'd had been talking with several people all week so we knew what I was coming into test drive & potentially buy & trade in. I understand buying a car takes time but 6 hrs too me it just took too long! I spent over 2 hrs chatting with Evan just sitting in the lobby waiting on the financing manager. I will say that when I did get to meet with Jordan the finance manager he was great he was polite & made sure I understood everything completely he got me in & out. Evan was spectacular he made me feel comfortable & helped the time pass with conversation I would definitely recommend & buy from him again I wish he could've handled my whole deal! Alisha was excellent with going over the tech in my new car we she was very sweet & informative. We we're interrupted several times throughout her demo I feel like it was unnecessary of the other sales people right at that very moment. Unfortunately I wasn't a big fan of Norman I got the feeling he thought I hadn't done my research so I didn't care for his sales techniques.
"** If you are consider a NIRO EV or HYBRID, please check..."
** If you are consider a NIRO EV or HYBRID, please check out the loud backup system. Roll down the windows, turn off the radio and hush the salesman. **
I have lived in NC for 20 years. I have never bought a new car in NC because I always get better deals out of state. I had a deal put together on a Niro EV from another out of state dealer. Then I found that Paramount Kia in Asheville had one. Apparently, they just were able to start selling EV's in April. I figured I would give them a shot at making a deal. Absolutely low key and no pressure. I walked out without making a deal on the car. To my surprise, Norman was still trying to get the deal done even after I left. In the end, we were able to put together a deal that beat the out of state dealer by a few hundred bucks.
Norman was great to work with and he even delivered the car to Hickory for me. That is going above and beyond to earn my business. He came out with Alisha and we signed all the paperwork. Alisha was great in explaining all the features and setting up the car in my phone with the UVO app and the bluetooth connection.
I love the Niro EV, except the very loud and annoying backup siren.. It is louder than the local garbage truck backing up.....But that is a Kia issue.