Norman Vassell
Norman Vassell at Toyota of Tampa Bay

Norman Vassell

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.9
334 Reviews
4.9

334 Reviews

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334 Reviews of Norman Vassell

September 11, 2025

Dealership Rating
Employee Rating

Norm is the best! !! Always smiling & always very helpful!!! He puts up with me so that says a lot! :) More

by tolivier
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 09, 2025

Dealership Rating
Employee Rating

Was very pleased with the automated tire evaluation a first for me. The waiting area was pleasant and the coffee very good. Norman was very professional, efficient and nice, More

by SVWEVERLY0
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Oztolaza, Carly McCall

September 07, 2025

Dealership Rating
Employee Rating

Norman Vassell is or Service Advisor and we couldn't be happier. He always looks out for us. More

by RONSRAY
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

August 30, 2025

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Employee Rating

Dealership is big, clean and Norman is the best service advisor you guys have there More

by akemi_c_a
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Francis

August 30, 2025

Dealership Rating
Employee Rating

I have filled these evaluations out several times and some how they are not registering. Each visit has been exceptional but I am not going to keep filling these ratings out if they are not registering. More

by ANDRA.DIGGS12
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Workmanship
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Service Communication
Recommend Dealer
Yes

August 29, 2025

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Norman got me in unscheduled, everything my vehicle needed and notified me it was completed all within 24 hours and went above and beyond to make sure everything I needed was taken care of. More

by Brian Grossman
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Recommend Dealer
Yes

August 28, 2025

Dealership Rating
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Norman is a great service advisor and almost a good friend and I enjoy working with him More

by RAYTROYER51
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Recommend Dealer
Yes

August 27, 2025

Dealership Rating
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Norman was great he communicated with me about my trucks service need got me in and out fairly quick I will definitely return! More

by RAYJONES618
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Recommend Dealer
Yes

August 26, 2025

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Employee Rating

Norman is the best! He always handles my vehicle and he has always been straightforward and honest. I drive out of my way just to get my car serviced here. More

by nykke84
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Recommend Dealer
Yes

August 22, 2025

Dealership Rating
Employee Rating

Excellent service thank you Norman. Diagnose the vehicle to see what is important and took care of it. More

by MMATTIFUENTES
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Recommend Dealer
Yes

Other Employees Tagged: No

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